This dental practice will likely bill you fraudulently and continuously after any dental procedure…read more. This dental group was in network with my dental insurance. I unknowingly paid more than my allowable amount when I had the procedure done. When I finally received the itemized bill from my insurance I was also blessed with ANOTHER bill from Dental Group of Amarillo wanting even MORE money !! The charges that this group send out are absolutely a rip off to all of the Amarillo community. No procedure should cost as much as they want to charge. I ended up spending time on the phone with my insurance carrier and they informed me since this group is in network they can NOT charge me more than the allowed amount and they sent me a fraud/grievance report to fill out. I ended up calling the dental office and I had to explain that they couldn't bill me this ridiculous amount and they ended up stating they would talk to their billing department. They acted Shocked and stunned and said " I guess we missed that allowable amount, let me talk to our billing department ". Once they called me back, I was credited for overpaying and told to throw away the new additional bill that they surprised me with. I will never use the dental group again. They also used a product that my insurance doesn't cover knowing that they could bill more for it without telling me this prior to the procedure. This is the most shady money grubbing dental group I've ever seen. If I had not paid attention to the bill and not called both my insurance and this dental group to explain to them they overcharged me and shouldn't be billing me more they would have gotten away with it and no one would have been the wiser. There is no telling how many people they have ripped off in our community.

Very happy with my first visit with Dr Troy Moore DDS ,they got me in quickly, took care of my…read moreinsurance and everyone I came in contact with were very friendly and helped me with my anxiety, Surprisingly they were able to take care of all my needs in one morning. I am happy to be there patient and will be coming back for all my dental needs.

Awesome staff and service. So friendly and helpful. I felt like one of the family when I walked in…read more Dr Eddie Sauer is wonderful. Very knowledgeable, great manner in that he spends time making sure all issues addressed and no questions. I would recommend Shemen Dental Group very highly

Sadly this place leaves a lot to be desired. Do not be fooled by the pretty building and interior…read more The staff lacks common sense and attention to detail. We had a horrible visit with my 8 yr old who had an abscessed tooth. They referred us to a peds dentist and assured us we would be seen and they had more options for sedation. Sheman's office staff did not get the correct information from the other office and sent me to them with a kid who was in pain and recently numbed. Due to Sheman's staff my son did not have the work done and was left in pain until we could get another appointment. When I was upset in the office (after dealing with my hurt & upset child) the office staff thought it was funny?!? The lack of professionalism in their office staff was unnerving! This is the 3rd time I have had issues with the staff. The first time was for procedures done that were not covered by my insurance (which is excellent btw) leaving me with a shocking $500+ bill. The 2nd time I was assured I would only be billed about $40 extra on a cleaning visit (which are normally free with my insurance), but was actually billed an additional $150!!!! If you are willing to spend the big bucks out if pocket, then go for it the Doc is awesome, but DO NOT count on his staff to give you correct information or follow through!

Being new to Amarillo, I hadn't taken the time to find a dentist until I broke a crown and urgently…read moreneeded one. I called and they immediately got me in for repairs. I have since had some additional work done and my cleanings. The staff here are very personable and friendly, and Dr Crawford is the best. They have clients coming all the from New Mexico and Oklahoma just to see him. They don't pressure you into getting a lot of unnecessary things done, as I have experienced with other doctors in the past. And they are very flexible with scheduling your appointment. I strongly suggest making them your dental service.

Always a pleasant experience. Everyone is very friendly, courteous, & professional. Dr. Crawford…read more& his assistants make you feel comfortable & at ease. Some people are very reluctant to go to the dentist. If your scared of the thought, you should go here, they will put all your worries to rest. Highly recommended, very reasonable prices. Quite possibly the best dentistry in Amarillo!!

Today was my first time coming here and all the staff was great. Front desk lady's, very kind and…read morewelcoming. Kim did my X-ray and cleaning, very professional and kind. Dr. Wilkie was Great made sure all my questions were answered. Finding a dentist was very difficult, because there is not enough review's . But they did not disappoint.

I'm a new patient at Pendergrass & Wilkie. Dentist offices cause me a lot of anxiety but my…read moreexperience was positive. Josie was my hygienist and she took great care and extra time to put my nerves at east. I saw Dr. Pendergrass and he was professional, caring and friendly. I also appreciate the office staff as I had to reschedule my initial visit and they worked with me on that and on my insurance/co-pays. I look forward to better dental health with this new dentist.

Steve Austin is a caring and compassionate dentist that provides the highest quality dental care,…read morean excellent dentist if you have trouble with serious anxiety. Recently, he replaced a crown for me, and he and his staff did a great job caring for me and keeping me comfortable. He never appears to be rushed. He is good about following up with a call and checking on you if necessary. But what I appreciate most about Dr. Austin, was his kind, gentle, and respectful way of treating and caring for my daughter when she was a kid and teen. Steve Austin has been my family's dentist for years. My friends, family and extended family are so thankful for him and his service. Tatum, who is a younger dentist, and Austin would both be an excellent choice. 2815 South Georgia Street (Brick building across from United) 358-7646 Dr. Austin's office will take care of contacting your insurance provider, to determine cost, so there are no surprises. My dental insurance is Met Life and previously AISD. Dr. Austin's dental hygienists and receptionist are just as kind and responsive as he is.

I called to make a new patient appointment last Thursday and after less that 5 seconds the person…read moreanswering the phone abruptly hung up on me. I tried two more times and the exact thing happened. It is an interesting approach to take to a business claiming they welcome "New Patients." I selected Austin and Tatum for specific reasons, but I couldn't get past Hello.

They are all about the money! I wanted to replace my broken partial however they refused to do it…read moreand I was never told why. Instead they gave me an estimate of $16,000.00. They failed to listen to me. The female dentist was rude and condescending. There are far better places in Amarillo

Don't give this dental place a down payment because they don't want to give it right back. Just for…read morea refund it takes a month and I still haven't received it. Bad business it didn't take me a month to pay them but it's taking them forever to give my money back.I don't recommend them at all

Dr. Miller and his team were amazing! Very professional and highly recommend this office!read more

Dr. Miller and his staff were amazing! They explained the frenectomy process very well and calmed…read moreall of our nerves. Our babies lip tie was affecting his eating and he now has no issues. The laser Dr. Miller used was quick and there was no bleeding! The staff took great care of us and spoiled our little guy. They made our experience even better than we could ever imagine. Would recommend for your babies tongue and lip ties!

If your looking for a dentist, keep looking! They will charge you for walking in their business…read more Charged for something that should have been covered from a repair a month ago!

Dr. Spence Vlosich is the best! I used to see his dad! His brother is also about to join the…read morepractice! Very family oriented and lovely folks.

I had a few teeth pulled awhile ago. I had dental insurance at the time. When I had the work done I…read morepaid for what the insurance didn't cover out of pocket in cash. Now after what I believe is at least several months, i have received a bill from Advana for the portion the insurance was suppose to cover. It isn't a large sum of money by dental work standards but it's money I simply do not have. I also made it VERY clear to the office staff that I needed assurance that they were certain of the cost before anything was done. They assured me that the insurance would cover a certain amount and now I'm receiving a bill for that amount. This isn't just unprofessional it's dangerous. I can't afford to pay for money I don't owe. And frankly if this is a common practice with this office it's probably affecting many others.

I paid almost $6000.00 for my dentures. During waX fitting I kept telling them that I felt like…read morethey were too big for my mouth. They assured me that the actual dentures would fit better. They noted everything I said, but not what they said. Therefore when my final dentures were delivered, they were too big! The assistant is very rude everytime I go in for an adjustment makes me feel awful. I wouldn't EVER suggest this company for any dental work at all.