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    Pangea

    4.0 (1 review)
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    11 years ago

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    The Ship - Banana split!

    The Ship

    (3 reviews)

    ££

    visited The Ship for food, we ordered the fish 2 for £20. We were over charged when ordering the…read morefood and drinks to start with. However they did say they will refund back on to the card, which we are still yet to receive. We had nearly finished our drinks around an hour later and I had to ask how much longer will the food be. The lady then ran into the back and appeared 5 mins later with the food. We could see the chips looked well overdone but thought we will try them and see. All we could taste was a burnt flavour and waited around 10-15 min to find a member of staff to report it to. I asked the lady for replacement chips. She then walked off into the back with one of the plates of food, left the second on the bar. About 10 minutes later the lady reappeared carrying the plate, picked up the plate that had been sat on the bar and slammed the food back on the table. The lady then picked a chip off the plate and squashed it in front of my mothers face, then threw the chip back on the plate of food and said there is nothing wrong with them. That's how we serve them. I said you have touched the food so we couldn't even eat it anyway now. Then the landlord came over picked up a few chips of the other plate tapped them on the table and said there fine and threw it back on the plate. We asked for a refund as this was unacceptable. 2 other customers said they were burnt and got up and left without eating. The lady then proceeded to shout across the bar saying they are not Wetherspoons and that is how they cook their food.The lady continued shouting at us abusively, all we asked was for fresh edible chips. The landlord eventually said he will replace it with fresh chips which he then explained were microwaved and in a disposable packet when presented to us. They explained they pre cook the chips in the fryer then when ordered they microwave them refry them, microwave them and refry again. Which resulted in burned hard greasy chips. I will not recommend this establishment to visit. The most concerning was the lady's attitude and abusive nature to us as paying customers. To feel threatened while explaining our concern is not what you want when going out for a special meal with my mother. I would hope the lady has realised that when customer facing you should not shout abusive comments and touch customers food. This is a disgrace and we are feeling physically shaken by the horrific experience. We have had to throw the food away as it was not edible.

    Fabulous food, great beer, good price, enough said!…read more On sundays they only do a roast with usual meat offerings. One of the best roasts I've ever had!

    Pangea - bars - Updated May 2026

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