The cashier was patient while I made my decision. I was a little disappointed that most of the tables hadn't been wiped off and others still had dirty dishes and cups on them, but that may say more about the other customers than the staff, since we are supposed to bus our own tables. The crumbs and schmutz on the floor are the staff's domain. Besides that the dining room was cool and comfortable on the hot day. The half and half was a good deal and hit the spot, a good healthy choice half sandwich bowl of soup and an apple. read more

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Panera is always quick, easy, nutritious and makes for a good lunch. A recent stop at the Colorado Mills Panera was just fine. The service was quick, friendly and attentive. The hot Italian panini was huge, stuffed with all kinds of deli meat and quite filling -- almost too much. Convenient location. read more

Panera Bread - Italian Meats - Sandwiches Near Me - Lakewood, Colorado

Staff is always friendly, service time is hit or miss. Usually pretty quick but can take over 20min even when ordering on the app. I love the menu options and being able to get something light for lunch. Their grilled cheese and tomato soup is one of my go to's for lunch. On more than one occasion the cheese hasn't been warmed up enough, I order ahead and pick it up on my lunch break so getting it remade would be a waste of my lunch break and a waste of food. read more

Panera Bread - Grilled cheese - Sandwiches Near Me - Lakewood, Colorado

The service at this location is awesome. I pick up orders for the office and every time they are ready promptly. The staff monitors the pickup area and takes special care in making sure people get the correct items. I also want to specifically shout out the female manager in the mornings. She is always so pleasant and always asks if there is anything else we need. I also love an environment where you can hear the remembers talking to each other and genuinely seem to like working together. As someone who worked hospitality a long time that's hard to come by ! read more

This is kinda outrageously expensive. Mac and cheese with a cookie was $17.50. Had I gotten a drink it would've been in the $20 range. At that point, might as well just go to a legitimate restaurant. Confused at the value proposition here... read more

Ordered through DoorDash, the Chicken Fontega sandwich, bowl of broccoli cheese soup, a grilled cheese sandwich, and a cup of broccoli cheese soup. Added a total of three baguettes to the order. First off, ALL the food was cold. Second, ALL three baguettes were missing, and not a single spoon in the bag. And last, it was over $60..... I am writing this review in hopes management will make it right. read more

Panera Bread - Receipt clearly showing there should've been 3 baguettes in the bag - Sandwiches Near Me - Lakewood, Colorado

I always have a delightful experience here. Everyone is friendly and it doesn't take long to get your food. The area here is cozy. And I love the cookies and the sips drink program. I think the food is a little over priced but the rewards program makes up for it for sure. read more

Panera Bread - Sandwiches Near Me - Lakewood, Colorado

Asked for no mayo- they put mayo They forgot the baguette side No fork or anything in the bag. It's not very hard to do the little things guys. Pretty terrible location. read more

I came here for the Toasted Italiano. The sandwich was good. But, like the last Panera I visited, the dining room was a mess. Most of the tables were dirty, the floor needed a sweeping, trash was full. I've seen much worse, but it certainly wasn't inviting. On the other hand, there was a very nice lady at the font counter and the food was ready fast. I don't want to diminish the hard work these folks do, and the sandwich was delicious, if expensive. I got the half sandwich with no soup, no drink - $12. So, food and service gets 3 stars. Clean the place up for another star or two. read more

I go to Panera in Colorado Mills Mall every week or so. I always order the same thing -- Tomato soup in a bread bowl. At least every-other-time, the server says, "Oh, sorry, but we're out of bread bowls". REALLY ??!!? This is an establishment whose name means "BREAD", and yet they can't figure out how to make (or order) enough bread bowls to meet their demand ??!!? I think somebody needs to fire a manager and get a COMPETENT replacement ! read more

I like our local garbanzos and we were on our way home from glenwood and my husband wanted to stop here for lunch. Staff was not overly friendly nor attentive. Food was still same quality as we find locally. I am giving 2 stars because i specifically asked for a gluten free pita and the lady repeated it back to me and she gave me a regular pita. If i had not been familiar with their products and i had eaten what she gave me i would have gotten VERY sick. No apologies offered or anything. When we went to check out, i mentioned that was not the gluten free pita and they went and got me the correct item. But that definitly did not inspire confidence. They were out of water and out of many soda offerings the day we came in. Also many tables were dirty in the lobby/seating area. I would not personally come back to this location in the future. Was not impressed. read more

Customer service was good, but this place doesn't have outlets to work from computer . I will not go here again.

I waited 20 minutes for food I didn't even order...I was the only customer there. They charged me for items I never received. I feel robbed.

This morning I ordered a breakfast souffle, having remembered how delicious they were, crispy croissant-like crust with spinach and bacon and eggs inside. While waiting for my order I went to fill my small coffee, (they were out and when I informed them I got no response), so I went to use the restroom. It was filthy, the urinal had feces in it and the entire restroom was unclean. Then when my name was called, I placed my beeper on the counter and the person behind the counter rather rudely told me to put it in the basket (which was also on the counter). My souffle was so bad, I'll never order another. It tasted like it had been microwaved. Starbucks sandwiches are better, and that's a dismal statement. Rude service, bad food and ridiculously overpriced. It's no wonder people are staying home to eat. read more

Took a minute to receive our food. They completely forgot about the other meal that was like 10 bucks. Do a better job on checking the order! Got the soup and bread just fine. read more

Panera Bread - "Order checked" - they FORGOT the sandwich. - Sandwiches Near Me - Lakewood, Colorado

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awful. simply awful. I give grace very often but this was actually abysmal. we got a half of a half cup of macaroni and cheese On our side order. Our son's chicken sandwich Had zero chicken. And we waited 20 mins. the Worst. read more

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I used the drive through to pick up a quick bite to eat in the late afternoon. I was greeted by the server right away on the microphone. She was very friendly. Very impressed with how fast my food came out and I barely waited. The autumn squash soup was very pretty much autumn in a bowl filled with warm and satisfying flavors topped with toasted papistas. I paired it with the new Mediterranean veggie sandwich. Loved the herb bread which goes very well with the soup. Overall a very fulfilling and healthy lunch but I wish the price was a little more reasonable. For the pick 2 combo, it's almost $10. With so many convenient eateries nearby, Panera bread is still a solid choice. read more

Panera Bread - Autumn squash soup - Sandwiches Near Me - Lakewood, Colorado

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My wife and I visit this location frequently and my main issue with this location comes down to the service. It's not bad, but they can't seem to get my wife's order down. She used to order the Chicken Cesar sandwich all the time, but since they removed it from the menu we now have to create our own. She now orders a chicken Cesar salad on a sandwich. The bread she chooses is Asiago Focaccia. The sandwich is pretty damn good but the main issue comes with her constantly telling them to not put onions. She always stresses not to put onions and they always tell her that they "got it". Somehow, like it's their life mission, onions end up on the sandwich. I'm not trying to be "that reviewer", but man this happens way too much. It happens literally every time we come and eat. When it comes to the bbq chicken flatbread I must say that it's amazing. It has a nice bbq sauce with the right amount of chicken. The flatbread also provides a nice texture as you chew into it. Overall, I really don't know why this Panera is rated so low. The service isn't terrible and yes they do slip up. It's happened quite often for my wife but she still can't complain about the service or food. Personally it's a solid three star with a high chance of being a 4. It's really not bad, they just really need to take us serious when we say no onions. Give this place a shot, I highly doubt they screw up an excessive amount. I'm gonna blame it on our order being odd as to why the mess it up so much. read more

Panera Bread - Chicken Caesar salad with bread - Sandwiches Near Me - Lakewood, Colorado

The food is consistent with other locations I've been to. I went to this location for the drivethru. I had ordered a ham/bacon sandwich without bread and asked if it can have it on lettuce. What I got was literally a slice of ham and bacon on one piece of lettuce in a bowl that I finished in two bites. I guess that's what I asked for but for nearly 8 bucks, not worth it. I was hoping like other restaurants they would've made it more like a bed of lettuce with the protein on top. I got the suggestion from a "carb friendly" website to order this way but honestly the portion is not worth the price you pay. Better off ordering a salad. read more

Absolutely atrocious. Overpriced food, shit service, half portions. If I could leave zero stars I would.

I'm pissed, the only thing I ever got from Panera the bacon avocado melt, they removed from the menu. it is the only good thing there and that place is too expensive to be taking off the best item. and on top of that they recently added a Chicken avocado melt. but I can't sub bacon for chicken, bs. read more

Several weeks ago I went through the drive thru. I ordered a Pick 2-sandwich and a salad. When I got home I found a buffalo chicken sub and a cup of chicken soup! I called and talked to the manager on duty. She said that she had a new person on the drive thru. I asked for a refund but she said that she could not do it on the phone. She said she would send me a coupon for a free pick 2 and took my information. Well it has been 4 weeks and I have not received it. I highly recommend you check you drive thru order before you leave the restaurant. This is not the first time this has happened to me. read more

Ordered multiple sandwiches online and picked up at the drive- thru... Overpaid for a soggy turkey bacon sandwich that I did not order. Also, the sandwich wrappers have pre-printed check boxes so you can identify the multiple sandwiches without opening the wrapper.. I suppose it's too much to ask to check a box. Sorry, not a fan. read more

It's good, the service was fast and nice. But some Of my salad had rly old brown lettuce :( and I wish they would clean their glass doors and windows. There was hand smudges all over it and it was gross to look at Good tho. I would come back .. it's Panera read more

Ordered online for drive thru pickup, but the line was long so we came inside. I asked if we could order drinks but they were thrown in for the hassle. Food was amazing read more

This place went downhill. The quantity of food and the quality of the food and service. All while the prices went up. Rude and stingy.

This is the Panera at the Colorado Mills Mall. Heavy traffic location because of all the food locations surrounding it. Perk ~ there is a drive thru with plenty of parking. I got the speciality caramel smoothie and it's delicious. See for yourself. read more

Panera Bread - Sandwiches Near Me - Lakewood, Colorado

A breakfast place who could care less about presentation. The presentation of the food is horrifying. No attention is paid to special instructions. read more

Panera Bread - This is a photo of how my breakfast sandwich was presented. Cold dead food, bacon cold, broken yolks, no cheese, not toasted. - Sandwiches Near Me - Lakewood, Colorado

the first cashier was very snippy so I waited for another. went to get my food and another customer was touching it. I asked and was told he only touched the bread. no offer to replace it. I asked for another chicken soup which i was given. it was mostly rice and very salty. endedup eating only a few spoons of broth. Enormous waste of money and i felt ripped off. I won't be back - there are too many good restaurants in the area. Terrible service, terrible food read more

Panera bread is a common lunch spot with good standards of food choices and service. Today I have to leave a review because it was my first time for breakfast and I was not impressed. At 7:20am the bagel choices were slim on Wednesday. It was not bagel day Tuesday so I just got one bagel, toasted, with cream cheese, to go. I got a sliced and toasted hot bagel but it was thrown in a bag with a tiny cold cream cheese container. I did get a paper napkin, clear plastic knife so that is good but, I'm not going to spread my own cream cheese before my bagel is cold with it to-go. Why don't they do it like other breakfast bagels? Quality is good - I love how sesame coated the bagel is but I will never be back to pay $3.50 for cream cheese and a bagel again from Panera. :-( read more

My favorite bagel bakery - better than Einstein's or Moe's. Yet, today, at 2 pm, they glad no bagels. Darn. They should make more and have a supply that lasts through the evening. I purchased bread instead. And 2 cookies . I received 1 of the loafs of bread I requested. The staff member appeared to have English as a second language. She missed 1 of the breads I ordered. Darn. Yet, I still like this bakery. read more

Waiting 15 minutes in the drive through to just place my order with only two cars ahead of me tells me they are not serious about serving their customers. read more

Richard at Panera doesn't like sales and can't be bothered to do his job! I visited this location on 12/2/2020 at around 9 AM. Our pet has been sick at the vet for over a week and I wanted to bring the vet team some sweet treats as a thank you. I first went to a local bakery but they are closed due to COVID. I knew this Panera was close by so I stopped by on a whim on the way to the vet. I told Richard I was going to buy 10-15 pastries from the case. I could tell he was already annoyed by this and because I didn't know exactly how many. He told me he needed to know because he didn't know what box to use. Didn't know this was rocket science. We walked over to the case and I started picking pastries. About 3 pastries in he stopped me and told me, "You really should have called ahead to let us know you were coming." I told him I didn't know in advance I was coming and was driving by on a whim. I told him the other customers in the store didn't have to call ahead to announce they were coming. RIDICULOUS! I proceeded to pick out a few more pastries and Richard was groaning and had an attitude with me and commenting something like "oh geez" every time I selected something. He again stopped me and told me I was essentially an inconvenience for wiping out many of their pastries. RUDE! NOT my problem that you're low on pastries, make more! Aren't you getting paid to help customers? I told him I was disgusted with his rude behavior and MANY BUSINESSES ARE DYING to get business during COVID. He didn't give a CR*P. Another customer stepped in and told him he was rude and his response was, "I'm not rude". I told Richard he can go ahead and put the pastries back because I am going to take my business to a place that actually wants it and is not rude to their customers. Oh by the way, his nose was hanging out of his mask for part of this conversation, right over the pastry case. LOVELY! Go to a local business and associate that will actually be happy to see you! I also called their corporate office to let them know. Have a nice day Richard! read more

Slow, slow, slow. I went at 6:30, when it wasn't busy. I ordered soup today. All I needed was a bowl of soup and a piece of bread. It took about 15 minutes. I ordered a sandwich a couple of weeks ago, and that was super slow too. I thought I'd give them another chance, but the speed didn't improve. I won't give them a third chance. read more

the photo speaks for itself. how you can mess up an order and have the audacity to check it off on the receipt is beyond me. i'm allergic to cheese and i don't have time to return which is the entire point of rapid pickup. now i don't get to have a lunch that i paid good money for. disappointed in you, Panera. read more

Panera Bread - Sandwiches Near Me - Lakewood, Colorado

Had an office meeting today. Everyone wanted a salad bar. We bought 3 different salads with bread for 21 employees. Was delivered with absolutely no salad dressing. Please remember to check orders before sending out. Do better Panera you charge way too much to provide this quality of service. read more

So we were the customers that came in 15 minutes before they closed. The blond male manager treated us so kindly and was incredibly warm despite the aforementioned. The service was exceptional (plus the food was delicious!) Thank you so much for your kindness. It made our day. read more

My sandwich had like 3 tiny strips of chicken and barely any other ingredients, it was overall sloppy. It looked like a 3 year old had made it. Whoever made this sandwich should be demoted to dishwasher of something read more

Panera Bread - Look at this pitiful sandwich. Barely any chicken, super sloppy looking, looks like a 3 year old made it. - Sandwiches Near Me - Lakewood, Colorado

Panera-650 S Wadsworth-Lakewood. Very glad that I decided to try Panera again, and go redeem my birthday pastry. The young lady/cashier greeted me with courtesy, skill, a little friendly talk while she filled my order ... making me feel like a valued customer, etc. I had only planned to get my pastry, cream cheese, and a coffee, but added a couple of breakfast sandwiches and milk. When picking up the hot sandwiches, the young man at the prep counter briefly chatted with me... also great customer service! He was doing multiple orders and tasks, and doing a great job quickly completing my order. And all items tasted great! We'll be back to Panera soon! read more

Writing this review based on two experiences. Both were pick-up orders for about 25 people that were placed at least a day ahead. I'm a college coach and we place the orders this way to save time when we're on 10 hour bus rides and a time crunch to be somewhere. The first time was in December and when we arrived to pick up the order it wasn't even started. The female manager came to apologize to us and explain what happened. They gave us cookies and drinks and while the delay sucked I appreciated the ownership of the mistake and they did what they could to make up for it. The second time was today (January). We arrived and it wasn't ready again. I spoke to the woman up front and she asked the name but then carried on and forgot about us. So I went up again and she said the manager was still working on the order. This was 15 minutes after the order was supposed to be ready. We waited another 35 minutes before the food came out. When the manager (Sean) brought the food out he placed it on the trash can to give it to us. No apology or even acknowledgement of the fact that the order was 50 minutes late. I understand that they're probably understaffed, overworked, and underpaid, but an hour late and no apology is unacceptable. To top it off two items were missing from the order and when we went back in they told us they were out of those items. So they just didn't include them? We paid for the items and they consciously decided to not include them and not inform us. We won't be going to this Panera again. read more