Third time being burned at this location... and this time I was literally burned. Went thru drive thru and momentarily placed my bag on my lap while I put my wallet away. Suddenly, I feel a burning liquid running down my dress onto my skin. The soup inside the bag had not been capped and has spilled all over my new dress. I go into the lobby with a sopping wet bag and a badly stained dress and explain what happened. Nothing but blank stairs. I go to the bathroom to try to wash my dress out with soap and water. I come out with my wet dress and explain that I'll have to have it dry cleaned. Still nothing but blank stairs. I was also overcharged and I also did not receive the chips in my bag that were supposed to go with my soup. Outrageous Customer service and did not appear that there was a manager. No concern about potentially burning a customer and ruining their outfit. lunacy. read more

I order a ciabatta bacon and egg and cheese sandwich I got it with a bagel instead and added everything seasoning and avocado oh my oh my the bacon was crispy as it should be and my eggs where fluffy and chesse was melted oh my god I finished every bite and was so satisfied the person who made it did such a good job I just wanted to leave a feed back and thank you and the delivery driver who gave it to me i hope this happens everytime it was so delicious soo good I forgot to take a picture read more

I love the salads, sandwiches, and soups offered. This place is always offering specials. I sometimes buy extra specials to have for another meal for me or family members. The orange scones have become one of my favorites. I ally buy the small bag for sharing. They are covered in an orange glaze. People are always friendly and eager to serve. I notice several students and professionals always hang out there while on lunch break and continue to work on their laptops. read more

Great Panera but the food was mid. The sandwich was dry and bland and the soup (a usual favorite) was lacking enough rice. The service was fast for a Panera, and the atmosphere was ruined by people a few tables over being way too loud. Decent Panera. read more

The lady taking my order at the drive thru was so rude. I cancelled my and backed out of the drive thru

I attempted to place an order through the app and noticed orange juice was sold out. Needless to say I was desperate for my morning orange juice so I called the store and spoke with Ryan who was the sweetest. I let him know the issue with the app and asked if orange juice was in fact available, YAY! He was so kind to check for me and fix the issue on the app. I appreciate Ryan's kindness this early in the morning, along with patience and great customer service!! read more

They are the best when talking breads, soups and sweethearts. 5 quality. PRESIDENTIAL APPROVAL *****​ read more

Panera Bread - Sandwiches Near Me - Greenville, South Carolina

Really bad salad with very little lettuce for a large. Coffee was not fresh as well I would not say the Panera it use to be

Food was not worth what I paid. Sandwich barely had anything on it bread was extremely hard. Chose the pick 2 for for $15. Waited for nearly 15 minutes with on one in the drive thru. Restaurant was not busy at all. Was in a hurry definitely 1/10!! read more

Went last night and grabbed my food inside. I've never had an issue with this Panera, let me preface with that. When I was ordering the cashier asked if I wanted a drink, I said yes. I then proceeded to finish ordering, get a table, and get a drink. I get approached by a manager telling us we're stealing and that we were given water cups. I didn't know I didn't pay for drinks, especially when I was asked if I wanted a drink and said yes? I ended up handing him my drink because I didn't know I didn't pay for them, I definitely didn't ask for water cups, so how am I supposed to know? Especially when this is the first time in months I'm dining in?? On top of it they forgot a soup that I'd ordered and they didn't offer the pastry that's part of the deal. I don't think I'll be back to this Panera again, which is sad because it was one of the supposed better locations in Greenville. On top of it, my stomach hurt and I was on the toilet all night after eating the broccoli cheddar soup, which HAS NEVER HAPPENED BEFORE. Buyer beware because something ain't right with this Panera. read more

Kind, friendly staff. Note: this location is listed on the Haywood Mall online directory as being on the lower level of the mall, but it's not: it's along Haywood Road, in a stand-alone building. read more

This store is disgusting!! I saw a roach crawling on floor while waiting for food in pickup area. The service was absolutely terrible and all the workers looked like they didn't want to be there. Go to any other panera!! read more

I ordered a chicken caesar from here and got more than half way through it and found a fly in it!! I had to make myself throw up. I am beyond disgusted and pissed to say the least. Also sad because I just started loving the food there and ordering it all the time. read more

Panera Bread - Sandwiches Near Me - Greenville, South Carolina

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Extremely disappointed! While getting my food I was accused of stealing a drink by an employee??! She was very passive aggressive and condescending and forced my husband and I to show a receipt. I will be taking my business elsewhere!! read more

Person working the drive thru acted as if she hated being there and then we did not get the complete order. Normally I just let this go but as food cost are so high, and people demand higher salaries service standards should also be equally raised. read more

Lunch here today. I had the Cuban sandwich with chips. The sandwich was bigger then I thought it would be, and the inside was very good. The bread is a little crunchy and chewy to me, but that is my preference, but it was still a good sandwich. Chips were my favorite, kettle, so crunchy. I also had the S'mores dessert. Looks great, but looks are not what I am eating here, lol. They graham cracker crust did not taste that great to me, and the chocolate just seemed fake. Good place to go for lunch though, pretty fast. read more

Likes: +Fresh, healthy options +Broccoli cheddar soup and salad +Convenience of mobile or kiosk ordering +Never had a bad experience with service +Rewards system Cons: -Parking stinks during lunch. -I seem to get sticker shock when my total is announced. It's definitely pricier than it needs to be. -It's a chain. read more

Panera Bread - Strawberry Poppyseed Salad - Sandwiches Near Me - Greenville, South Carolina

The music is 40% too loud. Broccoli cheddar soup is good, as always. This is my review read more

One of our favorite dinner spots when we want something casual. We normally do the pick two and have had several variations. My favorite is the tomato basil soup and grilled cheese. Classic comfort food,especially for a chilly day. Also love the Caesar salad. Most of the time I drink water, so I can 'cheat' with a warm chocolate chip cookie after my meal. Ha! Don't like when the place is full, the tables are close together in some sections -- and then it's like sitting with someone you don't know. Prices are not fast-food priced and sometimes parking can be an issue. Mostly clean dining area, drink station has been messy a time or two. read more

Panera Bread - Tomato basil with classic grilled cheese - Sandwiches Near Me - Greenville, South Carolina

I got my usual, a Caesar salad with chicken. It was one of the BEST Caesar salads I've had at Panera in a long time! The person who took my order was friendly and the wait was short. Thank you! read more

The drive thru had some issues. We have two orders so I understand it can get confusing. But my order was not repeated back to me and I wasn't told my total. When I went inside to get it fixed the manager was very accommodating and helpful. I was very satisfied with how everything was taken care of. read more

To say their food is mediocre would be kind. It is inedible. Their staff are rude and ill informed as to their own menu. I waited in drive thru for 15 min to only be told that what I ordered was no longer part of their menu. When asked if they could compensate me for my trouble and having to order something my gf did not want I was told in no uncertain terms "no". Will never waste my money here again nor will I allow it to enter my office (which gets delivery here at least two days a week). read more

I saw at least 3 people walk in without a mask and were granted service. The bathrooms were also non sanitized. The food I was given was not warm and the silverware had leftover food on it. The one thing I can say was their staff was friendly and helpful. read more

I enjoy their salads. I have to check them regularly as they often do leave things out. The last Cezar salad I ordered was lacking croutons and parmigiana cheese. People are nice place is clean and chicken is delicious. read more

Panera Bread - Just leaving - Sandwiches Near Me - Greenville, South Carolina

Well, I frequent this location and today I decided to be lazy and not cook, so off I went to Panera. I ordered the new bacon, egg and cheese wrap with a blended cold brew caramel vanilla latte. Let me just say I love Panera, but this wrap was terrible. The wrap itself is too thick and doughy with not enough fillings. I was not impressed at all. I should have stuck to my regular egg and cheese on an Asiago cheese bagel. The other problem is I got charged 69 cents for a squirt of vanilla, however I was never informed there was an upcharge. I always look at my receipt when I receive them and I did tell the young girl who handed me my drink that they need to inform customers and she apologized and said she wasn't the one who took the order so I said no problem, but to make sure she passed it on as a "teachable moment"- not sure if she did or not. Yeah, it was only a few cents, but I should have been notified. On another note, the blended latte was pretty tasty! I look forward to returning to my favorite establishment soon! read more

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Ordered Greek salad, and customized. Added chicken, cucumber and avocado with a $1 upcharge. Omitted some items as well. Simple enough I would think. Omitted items were fine, none were there. However, I only chicken was added. I tried to call and speak to manager about maybe at least getting the upcharge back or a credit or something and they let the phone ring and ring until it went busy. Never answered. So I ate my lame salad with no $1 extra avocado. And this after paying $5 tip for delivery and waiting for 45 minutes for delivery. Basically paid $15 for a $6 salad. Wouldn't leave a review had they just had enough customer service to answer their phone. Their receipt states " accuracy matters, call if order is not right" nice words that mean nothing apparently. Won't be back, too bad as it's super close to work and easy to order from. read more

Panera Bread - Wimpy $15 salad, look at all the cucumber and avocados, they're invisible, only Panera employees can see them apparently. - Sandwiches Near Me - Greenville, South Carolina

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At least 75% of the times I have stopped here I have been ignored by employees standing behind the counter. In every instance they have seen me and do not appear to be doing anything else, but won't make eye contact or speak to me. Several times, including today, multiple employees ignored my standing at the counter trying to order. This has been an issue at another local Panera so it appears to be a corporate issue and really poor customer service training. I like some of their food but am pretty much done with them. read more

One would think that a newly remodeled public environment would include modern amenities frequently available in public environments; like ELECTRICITY! There are exactly two outlets in the whole place. How do you remodel a restaurant and not add some electrical outlets so people can charge their devices? Now people will have to wait until the next remodel in 2030 to be afforded necessary conveniences. Shame. read more

Clean restaurant and lots of space. I have a monthly work meeting in one of their big booths. They have pretty speedy service, too. The food is typical Panera, just okay by my measure. There's also a drive through, if you are in a rush. read more

I don't know what it is about Panera but I'm just not really a fan. The food prices continue to climb and that would be ok if the food was worth the price. Panera offers a variety of salads but all of them are regular lettuce based. I would think they would occasionally try mixing it up with some mixed greens or spinach. They advertise themselves as a healthy option so... I do like there unsweetened tea options and the restaurant is very new and fairly clean although they were playing catch up on some of the trash receptacles and tables. The food pickup area is congested and does not flow well. Once you pick up your food you have to navigate yourself through a tight turn crowded with people either throwing away their trash or refilling beverages and grabbing condiments. Overall I'm not a huge fan of Panera but they do have loyal customers who seem to enjoy it. I will not recommend but you can feel free to try if haven't already. read more

My 1st experience dining at Panera. Green goddess salad was fantastic. The whole is enough for 2 meals. Bacon, chicken and avocado - 3 favorites. The entire staff was very helpful and friendly even during a busy lunch crowd. The restaurant was very clean and organized. I am very impressed. Thank you for a great lunch experience. read more

This is my preferred Panera Bread location in Greenville. Great for lunch, and always plenty of free parking since it is located at Haywood Mall. Really never gets too crowded like other Panera locations. Eating here after church on a Sunday is perfect. Service is fast & friendly. They even have a dedicated employee double checking orders when you come to the counter to pick up your meal after your buzzer goes off. This location is good for kids, but not for large groups. Minus one star because I do not like having to do my own dishes after shelling out $20 for my wife and I to eat sandwiches. Highly recommend if you are near Haywood Mall and looking for a quick and tasty lunch. read more

I just want to say that your morning crew is awesome. A great crew you have. Love coming here in the mornings

I appreciate this Panera Bread! The people, the convenient location right near the Haywood Mall and the yummy food. They like any other restaurant have their busy times, but they always deliver excellent customer service! No one is perfect... but I must say, this place is probably the best Panera Bread in the area by far read more

I don't mind paying a premium price if I think I'm getting a good value. The food here is decent, and obviously a lot of people agree because it was difficult to find a seat at lunchtime. But for me, I thought the 1/2 turkey sandwich was sparse, and the chicken chili was delicious but it just wasn't enough. I hate paying $21 for two people to eat lunch and then walk out still feeling hungry. read more

Alright, I have to call out Carlos who works in the kitchen. I was there with a coworker and we were waiting for our to-go orders when he called my name. He pronounced it correctly, as in the actual French way. I was just griping to my friend about how many people butcher my name even if I just told them how to pronounce it. And he said it perfectly and when he paused and mentioned he hoped he pronounced it correctly it just made me smile so big. He made the effort and noted that the French he took in school paid off. I will certainly say so. That one moment he took had a huge impact on me. It's the small moments- always the small moments and they do matter. So even though yes, the food is always good and it's guaranteed consistent this was the moment that stood out the most. Thank you, Carlos. read more

I love that you can go straight in and not have to talk to a human. You just enter what you want on the kiosk and have a seat or sit by the pick up area until your food is ready. I also love getting to go. I bring my dog along in the car with me and the staff is always super excited to see a dog and always ask if they can give him a treat. read more

I tried to use the new service from Panera . They deliver our service but not as expected we simply order a ciabatta for our sandwich they simply used French baguette, not any more Panera you don't know your breads sorry read more

We had an amazing experience at Panera! The Place is very clean and we all know that the Food is just delicious! The Staff is amazing. I have never seen so many nice people work at the same place! They even refused to take my Tip. ( Wanted to Tip them extra for the Great service! ) read more

This location is super slow! You will wait no mater how you order, you will wait a long while. The parking lot is small and not efficient enough to hold all customers and drive thru cars. I come to this location bc of it is close to me and bc at least the food is always good. But I always know to expect to wait a while, especially the drive through and to just avoid the parking lot and park at the mall. read more