Only steamed the super greens for 2 minutes, the broccoli was still very hard. Raquan had a terrible attitude, he was either having a bad day or could just care less about any customers satisfaction. read more

What a fun day for science and food, I'm hungie again, well what about some Panda Express? Well another episode. DELPHOX CRITICS: EPISODE 47-49: Where my MSG at? Experience: When we got into the drive thru, the person taking our order took forever and made things so confusing. We said our order clearly, the worker said the order wrong 3 times and "couldn't hear supposedly", had to take someone else's order along beside ours like it's double time day. When we got our food, some other workers were nice. We went home and eat our food. I made this review while eating my order lol. The food tasted off, some flavors were missing, too much Sat. Fat for an average human, but the food was okay. The place had some decors and chairs, talking about their food and salaries. Overall, this place is mid. Follow me on: pixilart.com User: @delphoxdiazora, making merch soon around November, so follow up here and on pixilart for more! read more

I don't like it but my sister does, she said "I like the orange chicken and the chow mein."

Terrible experience. Went through the drive-thru with my bf and his friend. Ordered our food, drove up to the window and waited. The guy tells me my total and takes my card, asks "Do you need anything else?" I say "Yes please, what kind of sauces do you guys have?" super nicely, and he just slams the window door on my face! Opens it to give me my card then my food and slams it on my face again! read more

The staff is extremely rude for absolutely no reason. I would give it 0 stars if I could. I was very polite and they had the audacity to make fun of me in front of my face. Do better guys. read more

Pésimo servicio nunca tienen comida y ni siquiera pueden poner todo en la bolsa pedí teriyaki y ni siquiera me dan la salsa para el pollo ni cubiertos ni tenedor pésimo servicio no vuelvo read more

Panda Express - Y tiene gusanos - Chinese Near Me - Port Arthur, Texas

Made an order online. They forgot 2 orders of Bejing beef. I tried to call and let them know I'd be back and no one answered, so I hung up after 8 rings. I went back up there and waited in the drive through AGAIN and waited for 20 minutes. I asked if they'd make my dinner again and they said no. The kid told me, "Maybe we could have if you called." I told him I DID call and no one picked up. Then I said my food is probably cold sitting at home. He said, "Oh, you would have had to bring it back up here." Wait a minute now... you already said no, so what does it matter if I brought it back up here or not? Then I asked if I was going to get a fresh order, or the one they forgot to give me? He said fresh... but guess what? It's cold!! So now... an hour later... I'm about to enjoy my cold dinner... all for $22 read more

Ordered a plate with 2 entrees, I tried to immediately call when I got home, with no answer. Great service read more

Panda Express - I ordered a plate with 2 entrees and this is what I got, no one will answer the phone; always something with this franchise - Chinese Near Me - Port Arthur, Texas

Very good/quick service, Very attentive employees and amazing food made from organic material Not that has anything to do with this but i love the modern look to it, keep it up :) *Really recommend adding teriyaki sauce to chow mein* read more

The worst location I have been to. Servicer was nasty and racially stereotyped me. Other None persons of color were not treated the way I was. The amount of food received after ordering more was not what I received. The counter was not clean . This was my third time trying this place and every time there is a problem. For example food not cooked have to wait around at 3pm rush for mom's trying to feed kids after school. And the worst was trying to charge for food they didn't even have. My purchase is there salary just like other patrons. The one star is for the location. A zero for every thing else. read more

1 star because 0 stars is not an option. I'm always overcharged. They're always lazy. They never want to give extra sauce. They're always rude. They don't mind over charging you and asking you "is that okay?" And don't order orange chicken in the drive through because it probably won't make the trip. SMH I usually LOVE Panda Express..... but this one is not the same and gives the chain a horrible name. read more

I ordered through the drive thru and they told me to pull forward and my order would be taken to me in a couple of minutes 20minutes went by people walked in and out with food and my order was never delivered read more

Always super stingy with sauces and very petty. I'll ask for 3 soy sauce and they will literally not give me any and instead give me 10 packs of chili sauce to be dicks. Their rolls typically come with sauce, can't even get that. Don't even get me started on this crap that I put in my mouth today. I was asked if I wanted to try their new orange chicken thinking that they redid the recipe. Nope, it's some fake meat vegan bullshit. Call is what it is, it's not chicken, and it tastes like dog food. I am BEYOND pissed! I am so over this marketing scheme crap for non meat eaters. It's not meat, stop calling it meat. I've never ever ever had this experience with the one in Beaumont, it's only ever this one in nederland. It's pathetic. read more

Horrible experience! Half of the entrees were empty, one employee asked for someone to get more fried rice (3X) and no one moved, teenagers just standing around talking to each other. The food was luke warm and not hot. The storage closet was wide open with no one using it because every tabletop and seat was dirty. The women's bathroom toilet had not been flushed and paper towels all over the floor with none in the holder. It was 4:30pm- this should be the time to make sure everything is ready and CLEAN for the dinner crowd coming in. If I was the manager or GM I would definitely be checking the cameras to see what exactly I'm paying those employees to do. read more

The last few times we have ordered the order was wrong , delicious, but wrong. Tonight we went and was told through the drive thru that they were closed even though everywhere says 9pm not 820pm. If I was the owner of this franchise I would be upset if they are in fact closing earlier than scheduled because that's lost revenue. read more

I usually love Panda Express but the last three times I've been there, in dspite of the friendly and courteous help, the food has been way below par. Two weeks ago, I got Black Pepper Angus Steak without a single piece of meat in it. The time before, I got Kung Pao chicken that was almost all zuchini. Last night, I ordered Broccoli Beef and every single piece of broccoli was a fat tough stem piece. The Chow Mein noodles were so stiff and tough that they were inedible. I'm done. I'll go into restaurants and wait for my order. And I'll probably pay less. This place is ruining the reputation of all the other Panda Express restaurants. read more

They just cannot, with a huge staff, come close to getting food out in less than 30 minutes at 430, forget suppertime or lunch. If you take anything that is made, you can get out faster. Inside central mall, in and out in 5 minutes for outstanding bourbon chicken and killer veggies. read more

Get a new manager. Every time I go I have to wait for noodles because ran out. Every time. Why not make more noodles before you run out.

We ordered a la carte because we wanted to try different dishes. We received the food in these tiny containers that had maybe three bites in each. We paid forty dollars for maybe ten dollars worth of food. Never been back since. read more

Piss poor service period. Closing early refusing to make more when there are 2 hrs left till closing.

I was there and was told I had to wait for some of the food, after Waiting a while we go our food and they had forgot to add what we wanted, after calling they said they would get management and never did read more

I don't know how, but they always get my order wrong. Always lol. It cracks me up because I'm literally telling them either through the drive through or in person exactly what I want. I never eat at the restaurant, so I always see everything missing once I get home. They're kinda lazy. I just recommend eating there and don't ever take takeouts from here. read more

I've been letting this place slide since it was one of the few places open in the beginning of the pandemic. No more sliding! Shame on the manager and owner for allowing this establishment to serve sub standard food. I have been a customer for years and have visited PE's in other states and cities and have never lost my desire to eat from the menu until now. read more

If I could pick no stars I would. The last 5 times I've been there have been horrible. The 2 of the 5 times I arrived around 8pm-8:10pm & they say they don't have a lot of the items on the menu that I want on my plate. I ask why and the answer is because they aren't going to be cooking anymore food for the night which obviously is BS and them being lazy since they close way later in the night. A 3rd time was as I waited in the parking lot after ordering in the drive through and had to go back in and get my correct order remade since they handed off my order to someone else and gave me someone else's... the 4th time they gave me a plate that had one of the sides with no noodles and the other side missing as well. the 5th time was not even answering on the drive through 45 minutes before they close, why? Because when I drove up to the window beeping and knocked on the drive through window they said they are out of food and aren't going to cook anymore food... this place is either really anxious to close or management really hates them making and throwing away any extra food they make by closing time. Either way the customer is the one not being thought of here and not being served food like I should. I have rather been driving to Beaumont Panda Express 25 minutes away instead of the 10 minute commute to this port Arthur Panda Express. read more

The food is pretty good, I like it. Small issue in the grand scheme of things. You will order chow mein, and get noodles, but most of the time that we have been there it has been cabbage with a few noodles sprinkled in. read more

so panda express has reached out, hopefully my daughters and I have a better experience, I'm sure this was just a slip.

Employees are very rude and food is average. I would give them 0 stars if I could.

The food was ok tonight but when I went to get my fork and my ice for my water what a disaster! Not a single fork or straw,the ice machine only spit out two cubes of ice, the carpet in front of the fountain drinks was soaked and sticky syrup all over the floor. I went to the counter and told the cashier so he gave me a fork so he was great. A short time later the young lady who was in charge came out to the tables to ask if I needed anything.....needless to say she got a kind war full. I told her I worked in food service for many years and there's no way I would've ever went out into my lobby if my fountain area was so filthy and looked so bad like hers did. I told her before she went out and spoke to any customers she should have looked around the restaurant and cleaned up the place stocked it and made it presentable. I also explained to her that I live in the community and that they are new here and from what I've heard from my friends and neighbors the feedback has not been good on service and quality of food from this establishment so they really need to up their game because this is a small community and work and spread fast and small establishments like this can be closed out quickly because of bad service and poor food quality. I simply told her that I was trying to help them because I knew they were new in the community and I know that the manager who I've spoken to in the past is very concerned about making this restaurant succeed so I'm just trying to help them along. read more

This is one of my favorite place to eat but in this place the food was nasty, horrible, it was burned the chicken I ordered, the workers were rude.. and the food was also cold .. read more