To be quite honest, I wanted to be fair to the taco shop I reviewed over this past weekend. I was pretty disappointed with the service and PRICE. It was too expensive. I actually paid just about the same here. That's sad. However this place is better... the food is a couple of notches above. Server/cashier was much nicer. The shop is always clean and despite being across the street from the college is pretty cool & pleasant. read more

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I was too hard on this place with first review whenever that was. Surf and Turf is the go to. 5 Stars. Beef tacos are old school style. Like your friends grandma used to make. Thanks Panchos!!! read more

My husband and I have tried Poncho's on Otay Lakes road in the 7-11 and Dollar Tree shopping center and today our burritos hit the spot! Their bacon burrito was really good and definitely big enough to fill you up. Great little spot if you're craving a burrito for breakfast, lunch, or dinner ! read more

Panchos - Bacon Burrito - Mexican Near Me - Chula Vista, California

Poor service. I came here with friends around 11pm on a Friday night. As soon as we walked in the door, the woman taking orders was rude, telling us not to sit down and demanding that we hurry up and place our order. Can't tell you how the food tasted because I left immediately after being talked to like trash. Save your coin and find another taco shop. read more

They will mess up your order . It took them 3 tries to fix my order. Other than that the food is okay. The carne asada fries and chukies were decent . The fries were more like seasoned fries, it's different but good. They do not disappoint with the portion size ! They did stack it up with a bunch of cheese, guacamole and sour cream ! This place needs to work on being more efficient . I have seen from previous customers that they tend to mess up peoples orders and well the rumors are true. Is it a place thats worth to go too ? Probably not . Is it a place ill go too cause im lazy to drive anywhere far ? Yup sounds about right. read more

Panchos - Chukies Fries - Mexican Near Me - Chula Vista, California

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My Cali Burrito was horrible!! All pico and a touch of carne asada. They must of forgot the French fries as well because I didn't see any!! I visit this restaurant once a week but this will be the last time! Also workers should be eating in the back not in front of customers. read more

Ordered carne asada fries it was okay but the fries! they were overcooked! Our first and last...

As I was swallowing a bite of my taco, I started choking and pulled this rubber band up from my throat out of my mouth. I called the place and guess what?! They don't speak a word of English to hear my complaint. Absolutely disgusting! I called back and they did not answer! read more

Panchos - Rubber band in my chicken taco - Mexican Near Me - Chula Vista, California

Recently got the choriqueso asada burrito and it was FIRE and very well portioned. Service is always straightforward. And the sauces are on point especially the mild salsa and salsa verde and pickled onions are also fire on anything. read more

Ordered surf n turf burrito but when me and husband ate it at home it only got beef without shrimp inside and was sooo spicy which we could hardly eat. It's a waste of money and time. Paid $16, not worth it. Lesson learn, not going back again, very disappointed. read more

Service was GREAT! But the quality (at least in tacos) has gone down. I haven't been in awhile. But they used to have really good tortillas.... The kind of tacos you make at home. This time it tasted like dollar tree taco shells. Kinda tasted like cardboard. Didn't say anything to the employees. It's not their fault! They work hard enough, don't need to hear a quality complaint. I won't ever order tacos again. But I know the burritos and soupas are really good! read more

I order door dash from here several times a week. Same order every time. Carne asada fries with extra guac, sour creme, and cheese. I always try to call immediately after placing my order to remind them to include lots of red salsa. Today, the guy who picks up the phone tells me he can only include 9 salsas with my 3 orders of carne asada fries. This is what arrives. A bunch of half full or less than half caps. If you're the type of person to use a lot of salsa like me, order elsewhere unless you are dining in and getting your own salsa. I've never worked in the food industry, but common sense tells me if a customer goes out of their way to call in making sure the shop includes salsa, that customer must be serious about needing salsa to go with his meal. So now I've got a bunch of carne asada fries that I can't eat because I don't have enough salsa. If I forget to call, I'm lucky if I get one cap of salsa. If Panchos would learn to include a good amount of salsa with their orders, I'd be giving them 5 stars. read more

Panchos - Salsa - Mexican Near Me - Chula Vista, California

If you enjoy poor service and poorly made food then you've found the right place. Be sure to order a simple dish like cheese enchiladas as they will come out quickly with cold unmelted cheese and the "cook" will refuse to put it in the microwave or remake it. On a positive note, this place made me laugh as I've never seen people in a service role hate their jobs so much, especially the "cook". What's even funnier is I tipped them 22% before I received my order. I can't wait to go back LOL read more

The "mini" birria tacos are amazing, fully stacked! Are they even mini? Didn't seem like an authentic Mexican restaurant from the outside, I was a little skeptical but I'm impressed. Good quality amazing plus the salsas are spicy and amazing flavor! Consome was 100/10 I was not expecting such a delicacy. Idk why it has a low rating! read more

Panchos - Mexican Near Me - Chula Vista, California

not accommodating to changes to orders. also were a bit condescending when asking for it to be changed stating that we shouldve known to make the alterations in the first place. my mistake tho, i thought it was a los panchos. you should check out los panchos as they wont make you feel bad about alterations. read more

Lived near this joint in 1999-2003 and this was my go-to place for late night Mexican food. The Californian Burrito was by far the best one in my area. I must have eaten 50 or more of these and they were pretty close to the same deliciousness each time. read more

My kiddo and I stopped in for lunch and really enjoyed it! He grabbed the Shredded Beef Tacos and I went with the California Burrito. The young lady behind the counter was friendly and helpful and our food came out within 5 minutes. We chose the dine-in option, but about a dozen folks rolled through for take-out in the 20-25 minutes we were there. Clearly a local favorite for food, and we weren't disappointed. There is a small salsa buffet with cups on the side for some additional spice, and they have lids for those to-go orders. If you are looking for a quick, in & out spot for lunch, I'd recommend it! read more

Panchos - Shredded Beef Tacos - Mexican Near Me - Chula Vista, California

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Best California burrito! Friendly staff, food is always fresh and tasty and establishment is always clean. 10/10 recommend any of their locations read more

Okay I'm fairly new to this neighborhood, I always want to give back to my community. The cashier and cook couldn't understand that I wanted shedded chicken hard taco shells, it took some time for them to understand and once they gave me my order they used cheap Azz taco shells!! They weren't freshly made, worst taco shells I every had. Will never order hard shell tacos again from Panchos!! I thought Taco Bell we're Bad these beat them!! read more

Panchos - Cheap Azz Hard Taco Shells !! - Mexican Near Me - Chula Vista, California

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I'm new to the Chula Vista area and every place I've tried are always excellent, they always give you huge portions and the food is amazing - this is the first place I tried that THAT IS NOT TRUE! I would not go here ever again, we both ordered shredded chicken tostada - first there was no chicken in it but maybe a teaspoon, I thought it was soup there was sooo much liquid in it, there was maybe a teaspoon of refried beans - just lettuce and tomatoes and don't get me started on the portion. The portion was barely the size of a small hand, we were really shocked. And still hungry... I would NOT recommend going here at all! read more

I ordered a burrito and received the wrong burrito. I called and the girl answered the phone and she started taking other orders without even listening to see y I called .. I called back and she answered again and she hung up on me and then she took the phone off the hook .. customer service is really bad and I called without an attitude. But now I'm upset .. I went come here Aagain. read more

If I could these people negative stars I would. They are incredibly rude. The customer service is terrible. I asked for a replacement burrito that THEY messed up on and the lady exhaled before explaining to her boss the situation. They made it seem as if it was my fault instead of their employee that gave me the instructions. read more

Have ordered here in the past and they are usually really good. I paid $19 (with tip) for a chile verde burrito and a coke. I took it to go and drove home (it is 30 minutes from home but on my way from work) only to find that they had given me a chile Relleno burrito! I can't even take it back because of how far I live or get a refund! There was NO ONE there when I arrive except for a guy who walked into the kitchen to talk to his buddies. He came out with a bag of food and paid for his order while they continued to chat. I'm really not sure I'll go back now even though the quality of their chile verde has been really good in the past. Ugh. Really frustrating. Great for the college kids across the street who don't really care I guess. read more

We've been going to breakfast at Panchos on the weekends. Very fresh and tasty food! Very friendly staff too

I threw up 5 times. Husband had stomach ache afterward. Tomato was not fresh. Beef was chewy. The hot sauce was very tomato. Fries were soggy. Cheese not melted. We had leftovers but after that experience, we threw it away. read more

Have ordered from this location, twice. Both times, the food was tasty and well prepared. Good value, as well. No complaints, whatsover.

I don't know how I haven't stepped foot into this place for the past several years, but I have been missing out! Also with the new guidelines, they've already put up a glass partition in front of their cash register! Tried their Carne Asada chips and Shrimp Burrito! Both were super fresh and tasty! The Shrimp Burrito comes with plenty of shrimp, veggies and RICE! The carne in the chips are bite size and tender, not chewy. The chips themselves are also really good. Their salsa station is closed but they have pre-packaged salsas to go! We like the mild and green hot sauce. Can't go wrong with the mild! *Keep in mind for items with carne asada meat, they charge an extra $.075 for inflation right now. They accept credit/debit cards for orders over $10. read more

I come to this place pretty often but i just found a dead fly inside of my bean and cheese burrito. I don't recommend getting food here. Also had the pit of an avocado in my burrito from here before. read more

Panchos - FLY inside Bean and Cheese Burrito - Mexican Near Me - Chula Vista, California

Just got done attempting to eat a simple bean and cheese burrito from here and just couldn't stomach to finish it. The cheese was cold like it hadn't had even been cooked, the beans are the worst quality I've ever tasted. If you can't do a simple bean and cheese, don't expect much from the cooks. The cashier was nice and had good customer service but it appeared to me that the cooks did not care about quality when making my order. I had ordered a two fish taco plate for my mom after a long day of work and was not only confronted with the slowest cook time but they didn't even give much rice and beans despite it also being terrible tasting. Just skip this place. I think they are probably not abiding by some health codes. Next time be sure to go to the Pancho's with the Los in front of it not far away! Much better place. read more

not a good experience. Second time I have asked them to replace condiments. Lady at the front said no. I asked again. She went back to the cooks. They gave me hard looks like I was out of line. I dont want anybody spitting in my food. So I left. Never again. Bottom line: customer service leaves something to be desired. read more

We ordered the chilaquiles on UberEats, this has got to be the most nastiest thing we have ever tasted, the tortilla used are old oily chips, the taste of the sauce was so acidic that it literally tasted like someone vomited this. Bloody disgusting. read more

Panchos - I ended up throwing it on the garbage disposal - Mexican Near Me - Chula Vista, California

Everything was good. Very good size for the burritos, I eat a lot and I struggled to finish one. The california fries were really good and also a good portion, I had food for two days. read more

Today was my third time ever at Pancho!s. It's President's Day and I just wanted some Carne Asada Nachos. So, I ordered, Pancho's Nachos. It was okay. The hot sauce wasn't as appealing to my palate, though. Still, it did the job after a long day of cleaning house and yard. read more

Panchos - Pancho's Nachos - Mexican Near Me - Chula Vista, California

My husband wanted to have Mexican food and our kids were both Southwest students and always swing by this place so we thought we'd give it a try. My husband ordered Carne Asada tacos three rolled tacos with everything and carne Asada fries. He requested that the Kearny Asada fries not have anything on them but meat and cheese... they added sour cream and the fries were done. And then there on my roll tacos usually when I order real tacos a generally have lettuce cheese sour cream guacamole everything on them these you can tell the tacos were old and they just threw some warmed up cheese And guacamole an gave it to him. The only reason they got one star is because my husband said his tacos were OK. read more

Panchos - My poorly made roll tacos with everything on them - Mexican Near Me - Chula Vista, California

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I don't care what anybody says but this place has the best breakfast burrito in all if East Chula Vista... Portion is good and they don't hold back on the meat... read more

Panchos - a person holding a burrito in their hand - Mexican Near Me - Chula Vista, California

Wish I didn't have to post this, but ordered a bacon burrito and it came with a wire inside! Glad I choose to cut my burrito in half first. So dangerous and terrible to say the least! read more

Panchos - Mexican Near Me - Chula Vista, California

This panchos is okay, I live nearby and enjoy their food, but... my only complaint is they don't stay open as advertised. Since I live so close by I often order late if I have people over and they want late night taco shop. They're supposed to open til 11, but go at 10:40 and the door is locked. I even called at 10:40 from outside and saw a worker pick up the phone just to hang it up. If your hours say you're open til 11 o'clock than 10:40 should be plenty of time to order something. Just saying. read more

NOT COVID SAFE. Went in to get a burrito, and it was busy. Understandable. Then I noticed some worker put his unmasked face in the area where the food comes out. Then noticed the cooks were not only wearing the face masks incorrectly, but also they pulled them down to talk. So I just walked out. As I'm reading some other reviews, I'm noticing that other reviewers experienced the same thing. Foods good, but if you do not want to risk your health I'd steer clear. read more

This is the closest and oldest Mexican food joint by house, which is the main reason why I'd eat their food more times than I should've. When I was in high school, my dad would frequently buy their carne asada fries for me. They were never really that great, but they would suffice, especially when I'd be starving. I remember one time, I got food poisoning from eating their carne asada fries. Next thing you know... I was in the movie theatre throwing up, and it was not a fun time! After that, I banished Los Panchos from my life. Many, many years later, the only time I would get food from here is if I'd get their rolled tacos. Throughout the years, their rolled tacos have always been pretty good. I'm super disappointed, though, because just the other day I got rolled tacos and they were not good at all. They're very inconsistent with their rolled tacos, I've noticed! Sometimes there's lettuce, sometimes there's not. A lot of the time the toppings are not equally distributed, and don't look very appealing. The other day I was wondering why my tacos tasted so different and off. Then I realized it was because there was a majority of rice rather than beef in them. It was the first time there was rice in my tacos at all. Not cool, Los Panchos. You can't play your customers and claim that the rice is beef. The ratio is not evenly distributed either if you're becoming cheaper about your tacos. Also there's more guacamole than the insides to begin with. I resort to this place when I'm too lazy, but quality matters. I don't think I'll ever eat here again. read more

Panchos - Beef rolled tacos, or RICE rolled tacos? - Mexican Near Me - Chula Vista, California

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Okay I'm just gonna say it ! The food here sucks a** but then I got the steak ranchero and it went from sucking a** to really sucking a**! I asked the cashier ( who was already mad because I had to order and all she wanted to do flirt with the guys behind me ) what the steak had and she rudely answered " it has you know like veggies and steak " she never said it had potatoes . When I got home I open my food it was potatoes with a sprinkle of meat (which is okay cuz I like potatoes)but they were raw af like they had just went from store to plate . Not only that but when I got my order and we got birra which comes with cilantro and onions and we told her it wasn't in the bag and she physically had to check the damn bag to make sure it wasn't in the bag. Bad customer service and bad food. Do yourself a favor & if you want Mexican food don't come here. read more

Panchos - Raw potatoes - Mexican Near Me - Chula Vista, California

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