Avoid this shop at any time!!!i dont know if it's a family run business or not?!but the customer service doesnt exist there!!!PERIOD!
I took my citizen watch there to change the crown as i have lost it.
They have quoted me £35 and called me to leave a deposit of £10, which i did, and they said it will take about a week.So yesterday they called me to come and speak to them, and when i did they said it will cost £30 to change the crown and £125 service.i said i dont want service just the crown.they said they wont do it as it has to be done together, i havent planned to spend £155 just like that and said that i wont do it then!
They said they are gonna keep my deposit as they had to send to citizen... I told them that it doesnt cost £10 and if it does that can i have a reciept then from the post office!
Which they said they not gonna give me ... And i can complain anywhere i want!spoke to me so rude... It's just embarassing!
Shame on you!!! read more