Very disappointed with the customer service received. Very rude and incompetent owner. I had my watch repaired and wasn't completely satisfied with the repairs even after the second time. I spoke to the owner who was very rude and wasn't even willing to have a look at the watch and the quality it came back to me. He raised his voice and was very rude and unprofessional in front of many customers. Totally embarrassing!!! Finally his son had a look at the watch and agreed that there was a slight variation in colour and I wasn't going completely crazy which is how I was made to feel. I was told there's nothing there and to get it out of my head by the owner in front of other customers and his son. I paid a lot of money as the watch is of a sentimental value and was not happy with repairs which he didn't want to take any responsibility for or even willing to correct. I wouldn't recommend this shop to anyone, if I could give no stars I would. read more