Unfortunately, my last experience with F. Hinds was not a pleasant one. I came to use heir repair service and my one-of-a-kind necklace came back covered in scratches. When I asked, the staff admitted mishandling it and offered to polish it for free. It was a nice gesture, but I'm not comfortable using their services for valuable items. Perhaps some staff training is in order, this mistake was made by a senior member of staff. Needless to say, I won't be using their services again. read more