the fact that I was in Bond Street I kind of expected to get half decent service, however when I went into this boutique, I was very disappointed with the service, to be honest I wasn't exactly dressed smart, I was just in casual clothes, I was looking for some wedding jewellery, admittedly not looking to purchase that day however I still expected to be treated the same, when I walked in the manager Ian Turner was conversing with a colleague they both looked up at me upon my arrival however continued there conversation, I began to browse and then sat on the chair waiting to be served, a suited and booted gentleman walked in and they both stopped their conversation and the man was greeted and served before myself. Outraged at the difference in greetings and attitudes that were given I simply opened my pursed flashed the cash and the woman came over straight away to serve me, I pointed out my thoughts and disgrace and left. I also wrote a complaint to the head office explaining the situation, however have had no response. Typical. Will not be recommending this boutique however the selfridges Chopard boutique was a completely different story, loved it and shall be going back there for my wedding necklace! read more