Walked in and they made room for our pup. We were so grateful and they did a wonderful job!read more

Better groomers with more experience. Groomer completely scalped my Wheaten Terrier. She did not…read morefollow directions. She took my baby's innocent face and created a new type of dog. I feel so badly for her as it is winter and she must wear protective clothing as she was shaved to her skin. Please reconsider before taking your precious dog there. She was there 4 1/2 hours which is totally ridiculous.

This is my worst experience EVER at a groomers. They should be put out of business. They shaved my…read moreBichon Frise down to his skin. They claimed he had too many mats. To my knowledge he did have 3 small mats that could have been cut out. My little guy is only 11months old, all of his curly hair has not grown in yet, no way was shaving him naked a necessary action! Terrible, unfeeling people at this place. I have to wonder if he was otherwise abused while he was there. BEWARE EVERYONE!

Had used this groomer for years Had appointment for my…read moreSheepDoodel for Wed Jan 21. Showed up in 15 degree weathere at @8:45 AM Have always gotten there between 8:30-9 in past Waited in 15 degree weather for almost twenty minutes Rang bell several times Knocked on door There was a female in the shop taking out the trash I know she saw me standing in the cold at the door but ignored me THIS is not customer service Went hoe Called and cancelled appt and told them they had lost a long term client.

I was on a road trip with my dog. We had ended up at a local beach where where my pup got…read morethouroughly sandy and dirty. I looked for a self-service dog wash and Muddy Paws came up. I was able to take my dog to get a bath so we could continue on our travels. This little spa was perfect and exactly what I was looking for. They offer different shampoos, brushes, towels, and a dryer to pamper your pet. They also offered toys, treats, pet supplies, and doggy ice cream sundaes complete with toppings. I splurged and got a sundae for my dog as a good girl treat. The sundae was cool! There was also an on-site groomer and that particular day they offered walk-in nail trims. This was a cute little dog spa. I was thankful it was available in a seaside town.

Clean, well appointed shop for self grooming our dogs. Saves the spine trying to do it at home in…read morethe bathtub.

We took our boy Moose the other day and was our first time giving him a "spa" day and it was…read morefantastic. He looked so handsome when we picked him up. So soft and smooth. His nails are the shortest and smoothest he's ever had. No more tic tic tic on our hardwood floors. He was extremely happy he got to have fun and interact with the other dogs while waiting for us to pick him up. Will definitely be going back. Thankful for the wonderful gals who took care of our boy.

We've been happy with Baylee's haircuts. She's been going to Groomer Gals since last summer and…read moreevery time she looks great. She has a lot of hair, it's not matted, but there's just a LOT of it. She's usually pretty easy but it takes a long time to do her grooming because there's so much hair. Glad to FINALLY have found someone who cuts her hair the right way! She gets her ears cleaned and nails trimmed. The place is clean, quiet and uncomplicated. No drama at the front desk. Just a lot of puppies greeting you upon arrival !

It's nice to have a pet store close by in Long Neck. The staff is nice and if I need help someone…read moreis always available.

Friendly Helpful…read more Welcome staff Great service to pet community Would highly recommend this store to Anyone who love their pet

Jules was very caring and calm with our 16 year old Maltipoo. I highly recommend her for any…read moreservices that your pet needs. You won't be disappointed

Took our 4-month-old, 6lb Cavapoo puppy to Comfy Pet Grooming in Millsboro today for her first…read morehaircut -- a simple puppy cut. Emily, our groomer, was friendly, and we specifically discussed wanting only minimal trimming to help our puppy get used to the grooming process. Emily agreed, explaining that puppy cuts are typically light and focus on the face, feet, and sanitary areas. At pickup about 1.5 hours later, I heard a dog yelping before I even opened the door. When I walked in, I was horrified to see our puppy cornered against a wall on a grooming table, yelping repeatedly in distress. An older woman was holding large metal scissors near her face. Before she even realized I was there, she grabbed my puppy's face, shook her head, and yelled at her to "hold still," saying she was going to cut her eyes if she didn't stop. Our puppy was not secured with a collar, leash, or harness. She was clearly terrified. I immediately asked for my dog and said, "Please stop -- I will take her unfinished. This is too much." Only then did they turn toward me, and I got a full view of her haircut. They had cut her far shorter than we discussed, unevenly, and all over -- completely against what we requested. Even after I spoke up, the woman moved back toward her again with the scissors, which felt dangerous and inappropriate. Another employee stepped in front of me, blocking my view, while my puppy continued yelping. I was in shock. I understand that grooming a young puppy can be challenging. Puppies are wiggly. That is exactly why the appointment was supposed to be gentle, minimal, and focused on positive exposure -- not fear, aggression, or restraint by force. At no point is it acceptable to shake a frightened puppy by the face or yell at her. If they felt they couldn't handle grooming a 4-month-old puppy with patience, they should have called me to pick her up. This experience was deeply upsetting, and I am heartbroken over how our puppy was treated. I would not recommend Comfy Pet Grooming to anyone, especially those bringing a puppy for their first grooming.

I drive almost 200 miles round trip just to board my dogs at this facility because it's the only…read moreplace that my dogs like! It's immaculate, the staff are all friendly, and the kennels are large and have outdoor access to a private run. What more could a dog ask for?

Owner is a dog whisperer!!! My dog from hell behaves very well during his grooming. He listens to…read moreher during the grooming! My dog loves her.

I brought my Rough Collie in for a bath and a simple sani-trim. For this breed, a sani-trim should…read morebe extremely minimal--just a light tidy around the sanitary area to keep long hair clean. Unfortunately, they went far beyond what was requested. Her entire underside was scissored from her stomach up to her chest, and her elbows were trimmed as well. This amounted to an unsolicited full haircut, which is something a Collie should never receive, as it can permanently damage the coat. If they had been familiar with the breed, they would have known not to trim her in this way. In addition, when we picked her up, her coat was still damp, tangled, and did not look conditioned. Her hair even appeared rough and broken, which is concerning given how delicate a Collie's double coat is. Overall, this was the poorest grooming experience we've ever had, and she would have been better off not being groomed at all. Collies require specific coat knowledge and gentle handling, and unfortunately this groomer did not demonstrate either. I would caution other Collie owners--and long-coated breed owners in general--to be aware of this before booking.