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    Pampered Pets

    4.6 (9 reviews)

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    3 years ago

    Perfect Golden Retriever Groom! My dog pulls me to get inside and comes home smelling amazing and looking like a champ!

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    4 years ago

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    A Comfy Pet Grooming Salon - Cosmo looking very majestic

    A Comfy Pet Grooming Salon

    (27 reviews)

    Jules was very caring and calm with our 16 year old Maltipoo. I highly recommend her for any…read moreservices that your pet needs. You won't be disappointed

    Took our 4-month-old, 6lb Cavapoo puppy to Comfy Pet Grooming in Millsboro today for her first…read morehaircut -- a simple puppy cut. Emily, our groomer, was friendly, and we specifically discussed wanting only minimal trimming to help our puppy get used to the grooming process. Emily agreed, explaining that puppy cuts are typically light and focus on the face, feet, and sanitary areas. At pickup about 1.5 hours later, I heard a dog yelping before I even opened the door. When I walked in, I was horrified to see our puppy cornered against a wall on a grooming table, yelping repeatedly in distress. An older woman was holding large metal scissors near her face. Before she even realized I was there, she grabbed my puppy's face, shook her head, and yelled at her to "hold still," saying she was going to cut her eyes if she didn't stop. Our puppy was not secured with a collar, leash, or harness. She was clearly terrified. I immediately asked for my dog and said, "Please stop -- I will take her unfinished. This is too much." Only then did they turn toward me, and I got a full view of her haircut. They had cut her far shorter than we discussed, unevenly, and all over -- completely against what we requested. Even after I spoke up, the woman moved back toward her again with the scissors, which felt dangerous and inappropriate. Another employee stepped in front of me, blocking my view, while my puppy continued yelping. I was in shock. I understand that grooming a young puppy can be challenging. Puppies are wiggly. That is exactly why the appointment was supposed to be gentle, minimal, and focused on positive exposure -- not fear, aggression, or restraint by force. At no point is it acceptable to shake a frightened puppy by the face or yell at her. If they felt they couldn't handle grooming a 4-month-old puppy with patience, they should have called me to pick her up. This experience was deeply upsetting, and I am heartbroken over how our puppy was treated. I would not recommend Comfy Pet Grooming to anyone, especially those bringing a puppy for their first grooming.

    Groomingdales - Alix the owner of Groomingdale's and our Papillon Talia aka TeeTee. Talia is a retired champion show dog. Alix calls her Princess!

    Groomingdales

    (13 reviews)

    I brought my Rough Collie in for a bath and a simple sani-trim. For this breed, a sani-trim should…read morebe extremely minimal--just a light tidy around the sanitary area to keep long hair clean. Unfortunately, they went far beyond what was requested. Her entire underside was scissored from her stomach up to her chest, and her elbows were trimmed as well. This amounted to an unsolicited full haircut, which is something a Collie should never receive, as it can permanently damage the coat. If they had been familiar with the breed, they would have known not to trim her in this way. In addition, when we picked her up, her coat was still damp, tangled, and did not look conditioned. Her hair even appeared rough and broken, which is concerning given how delicate a Collie's double coat is. Overall, this was the poorest grooming experience we've ever had, and she would have been better off not being groomed at all. Collies require specific coat knowledge and gentle handling, and unfortunately this groomer did not demonstrate either. I would caution other Collie owners--and long-coated breed owners in general--to be aware of this before booking.

    My dog Lexi, 14 lb Pekinese had been going to Groomingdales for over 5 years. All experiences were…read morepositive. On May 30, Healthy and Happy Lexi was dropped off for a routine grooming. When I picked here up, the groomer said she wouldn't stand. I bundled her up and got her home. She could not walk. By examination of Rehoboth Animal Hospital, Lexi had a broken neck. Lexi was put to peace. My dog is dead

    Pampered Pets - groomer - Updated May 2026

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