Great job by Rachel cleaning our house in Tracy CA. She does it slowly and in detail to make sure she gets all the dirt. I recommend her to anyone who needs a good house cleaning. read more

Rachel is great, she has cleaned y house for about 2 years, she takes her time and cleans. Love that she has the patience to clean after our Husky she sheds a-lot. I recommend her services. Thank you read more

Wow I'm just speechless with this place. We got quoted for 135$ to clean three bathroom n kitchen n titles floors and she was only able to clean three bathroom and wanted us to paid her 135$? Look at my picture of her text that she quoted me for. Not sure what's she's doing but she was at our house for 5 hours. One bathroom took her from 1-4pm??? Just doesn't make any sense to me. Also she will taking coffee breaks like 15-20 min. It's obviously I could do better job cleaning than this lady. I was being nice to even paid her 135. I think she was buying time at my house n not really actually do any cleaning. Amazing clean as if! read more

Pampered Cleaning Services - Home Cleaning Near Me

Rachel is great. She super friendly always communicates before arriving and wears a mask. She does an amazing job and uses echo friendly cleaning products. read more

Rachel has been cleaning my home on a monthly basis for over a year and does a great job cleaning up after my toddler tears down the house! She's been a great help, takes her time cleaning every spot in detail and is very friendly. She uses natural products which is especially great for a home with kids. I definitely recommend her services! read more

We hired them for a move-out cleaning to put our condo on the market. Communication with Rachel initially went well. She responded promptly and setting up an appointment went smoothly. However, the day of the service she arrived with her dog and told my husband (I was not present) that I had told her it was ok for her to do so. She definitely did not check with me about this. The dog apparently stayed on our balcony throughout the cleaning and obviously peed. The blatant dishonestly about the dog was the biggest turn off. They did a good job cleaning, although not a completely thorough job as we would've liked. For example, we forgot to take some stickers off of the fridge that our toddler had stuck on. They were still there after the cleaning. Some crayon marks on the walls remained, and apparently she could not get them all off because she ran out of cleaning materials. Overall, I question Rachel's integrity...why tell a lie that can so easily be verified? Giving her the benefit of the doubt...maybe she confused me with another client? I don't know. But I've never heard of a cleaning business that brought their pet with them... read more

Rachel has been such a blessing to our family! We have 2 kids and both my husband and I work full time. Needless to say, we needed help with out bi-weekly cleaning. Every time she came she was consistent and kind. I was BLOWN AWAY that she also took care of our baseboards as well. We are moving and unfortunately it's too far for us to keep her. We would take her with us if we could!! read more

I had Rob come in and clean my two bedroom apartment on short notice a couple months ago and was very satisfied by his cleaning service! He is very responsive, thorough, has reasonable pricing, and is just in general a great guy! We had a great conversation and I can tell that he really cares about the work he does for his customers. I loved the small detail he added of folding the end of each toilet paper roll into a triangle the way hotels do. It just shows his detail! I would recommend Rob to anyone, whether it's for a one-time cleaning or something recurring! read more

I had Rob come out for another house cleaning before my husband and I left on a week-long vacation (who doesn't love coming home to a clean house?), as I didn't have time to get to it myself. Rob showed up early because he knew I had an appointment to be at, and let me know when he left the house and was done. As expected, Rob left my house in pristine condition and gave me an opportunity to walk into my house and feel relieved and relaxed, knowing I had one less (major) task to take care of before leaving on vacation. I want to mention (because I always appreciate this and find it as a rare quality), Rob is extremely genuine and just a super nice guy. This obviously makes him easy to talk to, but also lets me know that my home (and, therefore, family) are in good hands. He always follows up with me and brings that added personal touch that I wish more people/companies had. You're the best, Rob! read more

I hired Rob to clean my home that I just moved into last month. I scheduled an appointment with Rob but he was a no show and no message that he couldn't make it. My review doesn't reflect the work, but the character of the business and how it is conducted and managed. read more

Rachel was perfect from start to finish. Very friendly, showed up to make an estimate after working all day. Worked past her estimated hrs with no extra charge. Was very thorough and detailed in her cleaning. I highly recommend for monthly or move out/in clean ups. Thank you for being so professional and diligent. read more

Poor customer service- completely rude. I'd rather pay more to have someone actually show up when they say they will. The first time, Rachel said there was traffic so she couldn't make it. She eventually came but didn't finish. We even gave her dinner that day since it was getting late. We arranged a time for her to come back, but she blew us off again. Rather than apologizing, she sent the message below. read more

Pampered Cleaning Services - Home Cleaning Near Me

When we reached out to Rachel for a quote late last year, she was very prompt at responding back to us and she has been great at communicating with us every since. She cleans our house on a monthly basis and is very thorough with her job. She uses natural cleaning products which is safe for our home and especially for our 2 little kids. She is accommodating when it comes to scheduling the appointments and always pleasant in her communication. I would recommend her service to anyone. read more

Rachel is fantastic! She did a great job deep cleaning our restrooms and kitchen. Reasonable prices and a fantastic person. Highly recommended. read more

Awful service. She didn't clean thoroughly and don't do any of the things we discussed. She didn't dust anything at all and when I asked she said I have been here for so long with out a break. She was here just about 4 hours.... I let her know I wand my pleased and she said blew me off I told her it wasn't what we discussed and she said she's been doing this 6 years. She is rude and very unprofessional. She chargers extra for a first time cleaning and didn't even do my faucets... read more

Rachel came to clean my deceased father's house to prepare it for home-sale photos. Honestly, my dad's house was pretty disgusting; he was a hoarder and never cleaned. She gave me a generous quote for two days of work. Her meticulousness is a testament to the pride she takes in her work. read more

If you are looking for a "team" to clean you won't find that here. Pros - response to calls is very timely and scheduling is easy. They are friendly and polite. Suggestions if you are looking to use this business: ask questions. Find out how many people are cleaning? Ask what cleaning will be included in service. Just ask questions and set expectations or you will be disappointed that you didn't. I won't disclose which cleaner cleaned my house, but I did have to hire another cleaning company after they cleaned. Best of luck read more

I've know Rob for many years and he's been providing the best cleaning service in the Bay Area. This week he came to clean my 2 bedroom condo before listing for sale and it's never looked better. It was a deep clean which required many hours at a reasonable price. Rob always asks for feedback to make sure the customer is happy with the work. If you are looking for cleaning service I'd highly recommend him. read more

A co-worker recommended Rachel's services when my husband and I expressed the desire to hire someone to clean our home every other week once I returned to work after my maternity leave was up. Rachel has been very good communicating via text, and even came by prior to starting her services so that she could take a look at our home and give us a quote--prices are very competitive compared to other quotes we received. Rachel has been cleaning our home every other week for about a month and a half now, and each cleaning has been done well. She did a great deep-clean on her visit, and even got rid of all the dust on the floor-level crown molding. I did have to ask her to clean some of the windows in the kitchen and dining room, but once I asked, they were done--just be sure to communicate your needs. She uses gentle, natural cleaners, which is important to us since we have a baby in the house. And she does a great job on our cherrywood floors--I've never been able to take such good care of our wood floors and I was beginning to feel guilty about not giving them better care! I also appreciate Rachel's flexibility. We had to reschedule one day and she was able to come a couple of days later. My only minor complaint is that she did bring her dog with her one day without discussing it with me (I came home while she was still there) and kept the dog in our laundry room. She said she was having some sort of issue with the dog that day. I've had a bad experience in the past with people bringing their dogs into my home, so we don't allow pets inside. Rachel did make sure there was no trace of her dog left behind, and it sounds like it was a one-time thing, so I decided not to make a huge deal about it--hopefully it won't happen again. Otherwise, we are very happy with her services and I enjoy being able to spend time with my family on the weekends rather than cleaning :) read more

Rachel and Rob are wonderful! They come to my house about once a month but I wish they could come every week! But after they come over for a cleaning, the place always looks so great. I have a ton of stairs in my place and they clean the stairs and do all of the hard scrubbing. I highly recommend Rachel and Rob! read more

I know Rob for 5 years. He alway calls the day before to remind me the appointment. He arrives on time and always cleans thoroughly. Oh, one more thing he always smiles. read more

Rachel has been cleaning our place for over a year now. She does a very good job. Takes her time to do a through job. My entire house is wood and tiles in bathroom. She leaves them sparkly clean without as residue. I would recommend her services!! read more

Rob has been cleaning our condo bi-weekly for almost a year now, and we've had a great experience with him so far! Everything always looks amazing once he's done, and it's always such a treat to come home after Rob has been there. He's super easy to work with, always on time, trustworthy, and is always available via text. I'd definitely recommend Rob's services to a friend or family member. Thanks for everything Rob! read more

Been over a year that I used Rachel for a move-out clean for a small rental property of mine. It is small from a square footage standpoint but the tenants really left it in bad condition. It was a whole new house after the cleaning and I was so thankful to have received such a quality job for a reasonable price. Been meaning to write this review for some time, and to book a deep clean for my own home. read more

Our master bedroom was in serious need of cleaning, and clearing of clutter. Rob took care of it, and more. It really helps to have a fresh pair of eyes. Rob made some suggestions that led to a much better layout of the room. It has never looked so good. Basically it got a mini makeover, and we are thrilled! We very much appreciate his hard work and eye for detail. Rob obviously cares about what he does, and his customers happiness. We highly recommend Vallerga's Cleaning Service! read more

Rob did a very good job for me. I appreciate how he communicates when he is coming. It was always great coming home to a clean home! He is very open to feedback and very flexible with all services. read more

This cleaning service was recommended to us by a family friend. I'm so glad that we listened to them because, Vallegra does a great job. We use Rachel, and she is very thorough and cleans our house from top to bottom. I don't know where she finds the energy to clean, but she's great. She refrains from using any harsh chemicals as we have a new baby at home. She is kind and thoughtful and we are so happy to be able to give her and her company a positive review. read more

Rob did a deep clean of our condo before we listed it for sale. He did a great job getting it sparkling clean for photos and showings. The condo has since sold. I would recommend Rob for your deep clean needs. He even did some nice organizational details to make the condo show nicely. He charged a reasonable rate for a deep clean of a 800 square foot 1/1 condo. He also worked with our cat in residence which helped a bunch because she's difficult to relocate. Our dog also loved him, which is amazing because our dog is usually very wary of strangers. read more

I hired Rachel to clean my apartment for a "move out." After comparing prices with other services, hers was actually affordable. She arrived on time and was very friendly and helpful throughout the day. She thoroughly worked on my apartment over a period of hours, and I was able to leave for a while to go take care of some personal business. When I came back and saw the job she did, I was like...WOW, it looks amazing! She really made my day less stressful. The next day when I had to meet with the management company for an apartment inspection and to return my keys, the agent thought the apartment looked great. The landlord did as well, and she is planning on returning my full security deposit to me (this has never happened when I've done the cleaning myself). I definitely got a return on my investment with Rachel. Thank you for helping get my security deposit back! I will be recommending you to others and calling you again. read more

This review is long overdue. She did my cleaning eariler this month November 2017. I had just moved in and settled down into my new house,non-the wiser. Imagine my horror as i turned on my heater for this cold november only to smell garbage and grease smells. I was told that it was professionally cleaned but that wasnt the case at all. The heat from my central air triggered the dormant smells of leftover trash and grease. It literally started to fill the whole house. I called her immediately and she made an appointment for the next day. She had excellet attention to detail and cleaned up behind the previous maid service that was hired. All the mystery smells in my house are gone and i can turn on my central air without worry. After being impressed with her deep clean in my new house i still had to have my previous house cleaned for an inspection by that landord. Long story short the house was so extremely clean, it was nicer then when i moved into that house.. i got my full deposit back! My only regret was not hiring her to do a move-in cleaning on my new house before i had set all my household items. And could have prevented alot of my panic. Cheers! read more

Vallegra cleans our house every 2 weeks. We have used their service for over a year. Rachel always does the cleaning, and she is very thorough and meticulous. We are always pleased with the way the house looks when she finishes, and we really like her. read more

I have had cleaning services in the past that I was not satisfied with the lack of attention to detail. So, after reading all the reviews here about Rachel's cleaning service, I knew I wanted to try her service out. I called 6 days prior to the date I needed my home cleaned ( which was today). I told her I needed her to do a detailed and thorough cleaning because we have company coming to stay with us the following day. Well, today she texts me ( which I would have preferred a call) to say that her car won't start and so she won't be coming because she needs to take it to the shop. As a business owner, I would have expected her to make ANY effort to come up with a plan to come later today, but there was NONE. Hours passed without hearing from Rachel, so I again replied to her that I was now in a bad place, I reminded her I had company coming, I told her that I could not find a house cleaning service at this late notice, although I called several. Still, nothing!! Later this evening I sent her a message letting her know my disappointment at her lack of concern and my frustration at her just leaving me hanging like that! Below is a copy of my text to her.~ "I have never done this before, but your lack of follow through and concern for customers has earned you a unfavorable review on Yelp and any other place I can leave one. You have caused great stress here today, and have absolutely no concern about it. My review will reflect that." Almost immediately a text comes back from her that was apparently not meant for me, but instead to someone she was talking about my message to... And this is what she had to say to that person..( again, I will copy and paste her text message that was "accidentally" sent to me... Rachel: "I knew that fkn woman would do that!!" WOW! She does not fulfill her commitment to her customer, and when the customer tells her how upset they are with the lack of concern or follow through.. That is her attitude!?!?! NO THANK YOU! I don't want anyone in my home that talks about her customers that way, and I'm sure you won't either!! So Rachel, I hope you will learn something, well a couple of things actually. ALWAYS double check who you are sending nasty messages to, because you may be just about to lose another client!! I give Vallegos Cleaning Service a solid "F", and I wouldn't recommend them to ANYONE. read more

I rarely write reviews and I've never written a bad review but today I'm steamed... I wish I could agree with the reviews listed. Rob and Rach cleaned our home yesterday and for the most part I was satisfied however the "attention to detail" simply wasn't there. We have a cat and the cat box and food area was not moved to vacuum up the messy bits that the cat makes while doing his business or eating specially when I specifically asked of Rob that this be done. Every housekeeper I've had has always made the beds. I guess I think that is standard. And having to go around picking up trash bags that were left with the dirty cleaning rags isn't what I was wanting to come home to. And I would think picking up the remotes from the floor to vacuum under them instead of leaving them exactly where they were and going around them would be common sense. When I responded to Robs text asking of our satisfaction and told him of the disappointment he totally threw Rach under the bus and said "I am sorry you were not happy, I can only speak for myself, and everything I did covered the attention to details that you are looking for. Thanks Rob" Really Rob? I hired the two of you as a team. I did not hire you each independently. They seem like two very nice people but I'm not able to recommend them. The idea of not supporting your business partner is unbelievable to me. read more

Rachel has been cleaning my home for the past six months. She always does a wonderful, thorough job and I appreciate her attention to detail. I would highly recommend if you are looking for a reliable cleaning service. read more

Vallerga Cleaning cleaned my home 3 different times prior to listing it for lease and then moving out of it. They did an excellent job. The bathrooms and kitchen were sparkling and the wood and tile floors looked beautiful. They were meticulous about dusting all the surfaces and blinds. Highly recommend! read more

I've been using Rob to clean my house every other week for several months. Rob has been professional and communicates with me. He let's me know when he will be there and also when he is done. He always asks if everything was to my liking. Rob is flexible if I need to change a day or time. He takes pride in his work and I feel like I can trust him with my home. I've never come home to anything broken or unlocked as I had with a previous service. If you want someone you can trust, rely on and takes prides in his work then I'd recommend giving him a call. read more

Phenomenal service. My apartment looks better than it's ever been. Rob communicated readily and I couldn't be happier. Will definitely use them again. read more

Rob Vallerga's cleaning service is absolutely superb. I've used cleaning services before and even had a house cleaner for years but none of them compared to the work that Rob and his team did. They know what clean means. I would never hesitate using them again. read more

Rob has been cleaning our house for just a little bit under a year is very ambitious and efficient is a methodical is consistent in his work and always leaves the house smelling wonderful read more

Rob always does a very thorough job! He communicates the day before and always follows up to see if we were happy.