Had a wonderful experience here with a dental cleaning. Had some concerns and health issues going…read moreinto the procedure and Jan put me at ease and did an amazing job! She listened to my concerns and made sure I was comfortable during the cleaning. Both Periodontist are great and the staff is amazing!!! Best Periodontist office in town! Highly recommended them.

A wonderful dentist and terrific office team! I take my mother to see Dr Sehlke as she has full…read moreimplants from a doctor in California. He and his staff welcomed us with open arms and has gotten her on track with great care. It's always unnerving to relocate to a new state and have to find good doctors again. I feel so blessed to have found his practice. Highly recommend. They're also working hard to keep everyone safe during COVID so that's reassuring as well.

worst ever receptionist name "stacey" she was very rude and unprofessional and worst for dr…read more lorenzana it is being diligent i think he has attitude too. take note you have to call more than 20x.

One of the worst visits my wife has ever had. To make a person feel bad and question them…read moreespecially staff is unprofessional. I know it was the last visit but you should treat all patients the same. Then examining a patients mouth and ruling out if they are bulimic. When asked about sedation for a procedure that is invasive and you say oral meds and not use sedation is nonsense. Being professional especially if your a professional is the standard and not sway in any matter. Staff should not treat anyone like they are bad people. When you ask a quote and your front desk says when you have all your numbers ready we will contact you. A major slap in the face. People have no respect for anyone now and these people should be exposed.

I had dental implants about 4 years ago and have been very pleased. This past weekend I had an…read moreissue with a screw coming loose which denture attached I text Dr Krueger re my issue and was surprised he called me (even on the weekend) and had me take a selfie n send pic result Dr shultz (my dentist) could take care of issue. I so much appreciated Dr Krueger calling me back and alleviated my fears and reassured me implants were fine the screw needed to be tighten or replaced. i am very lucky to have a caring and very qualified D.D.S.

Absolutely the BEST experience I have ever had. Dr. Krueger and his staff are top notch. They are…read moreALL warm, accommodating, understanding, and have always been on time. The office itself is extremely clean while not feeling cold or too sterile. The patient experience is enhanced with thorough explanations through every step of your treatment plan. They even allow you to choose the music they play during your procedure or surgery. This has been and continues to be a pleasurable experience. If you need this type of work, look no further .

BE CAREFUL! I was referred to this location by my primary…read moredentist. The Dr here said my whole procedure was going to cost 11,000. No I don't have insurance. Long story short I was a surrogate and was having issues to my gums due to my preeclampsia during birth. I called my primary upset with the price and they're told me to hurry in. Tell me how it went from 11k to 3k. I think the Dr. heard the word surrogate and tried to take advantage of myself and the family

My spouse went in for wisdom teeth removal as an adult. The doctor and the ladies up front answered…read moreall our questions made us feel less nervous and extremely comfortable. The Doctor was also very nice and the actual procedure was pretty fast and he had almost no swelling and little to no pain. We highly recommend this office for your dentistry needs.

Great dental practice. My wife and I have been coming here for the past 8yrs and we love it…read more Very friendly and professional staff. Clean and very comfortable waiting area. I would recommend to anyone.

So annoyed with this office. I've been trying to get an appointment for months. They would always…read moretell me they would call me back but never did. When I finally got an appointment I requested the time off from work only to show up and be told that I could not be seen because the system was down. What that has to do with my cleaning is beyond me but I was not seen. Drove 25 minutes to get there and took time off from work for nothing. I did not reschedule and will find somewhere else to go. Mind you, they said they've been working on the system update since Friday so a courtesy call on Friday would've been good. I might have been more inclined to reschedule then if I knew I wouldn't have wasted time on Monday.

Had my bi-annual teeth cleaning with Lana. She's very thorough, straightforward and knows what…read moreareas may be sensitive so I appreciate her mindfulness. I appreciate her professionalism, have built a rapport with her and that she's not excessively chatty. She's given me tips over the years and I know I'm in good hands when I'm being attended by her. I get disappointed if she isn't available. I had X-rays today and those bite-wing things can be overwhelming in the mouth so I just focused because at one point I almost threw up for some reason when it was towards the back of my mouth but I held it together. Luckily it's only once a year. Everything was straightforward and afterwards, Dr. Ruiz examined my mouth, scraped a little and I asked her about getting a new, thinner Mouthguard that will act like a Retainer. At first she mentioned one product that was for my upper and lower teeth but I told her I didn't have braces on my lower teeth so she thought about it and decided to have me try something else. I ended up ordering an Essix Retainer that's thicker than a regular Invisalign Retainer which is more flimsy so it acts like a Night Guard. I was able to get an iTero mouth/teeth 3D scan at the beginning of my appointment so I was able to skip an appointment and just come for the fitting later this month. The 3D scan is a new and free procedure that tracks changes in your mouth/teeth for future reference. Dr. Ruiz was very nice in our brief visit. My regular dentist is currently on Maternity Leave. As always, I leave with extra sample toothpaste, toothbrush and floss. The office has a Keurig machine, chips tray and bottled water in a small fridge and an Air Purifier out in the waiting room.

I wish I could give Sonterra Dental far more than 5 stars!! The staff is consistently kind, going…read moreabove and beyond to provide a quality experience. They are truly here to provide you with a service that suits your needs, not tricking you into spending more money. I want to offer a HUGE shout out to Lauren, my dental hygienist, who offered exceptional service to me. She offered great conversation, comforting add ons like a blanket and water, and a great cleaning. I asked her to look at a spot on the front of my teeth that has been causing me confidence issues and she buffed it right out. I can go back to sporting a full smile again! I am SO thankful to here and the amazing staff at Sonterra dental!

First and foremost, what an amazing staff! They welcome you with a smile and are truly attentive…read more And then there's Dr. Ricardo Diaz--an outstanding Periodontist! He truly cares about his patients. He and his team walked me through my procedure and address billing up front step-by-step and answered all of my questions. I look forward to scheduling an appointment in 2026 for additional dental work. A million thank-you's Dr. Diaz and entire staff! You all are the BEST!

I saw Dr Diaz for periodontal work. He informed me at every stage of the procedure while making…read moresure I was not in any discomfort. His staff was very efficient in scheduling my appointment and offered me an earlier time which worked out great!

Absolutely the worst service I ever received. If I could give it no stars I would. Let me start by…read moresaying the absolute mess they made on my treatment plan. I was referred to this place because the original one was out of network for some work I had to get done. I went for a consultation at their other location on Bandera and was given an outline of the treatment. It took two months for this office to get me an appointment. I had to place a 100 deposit, which they tried to keep. Then I paid in full over 2k for the procedure. They told me they would file a claim and I would receive some reimbursement. I have never been so terrified to the point I almost walked out. The doctor was so heavy handed that I started to get anxiety. I felt like I was being stabbed to the point of exhaustion. I get that that had to numb me but he could have been more gentle about it. Once the procedure was over they sent my medication to the wrong pharmacy and was told they would have to call to resubmit it. Luckily my husband called while in the waiting area because getting ahold of anyone can be nearly impossible. They took 30 days to process my claim with my insurance. Then they submitted things wrong. They don't communicate with their other office at all so don't even bother. I followed up with him which that part was okay. Mind you it was less invasive. On my last follow-up they wanted to schedule me for a cleaning. I told them I already have a provider I see that I absolutely love. They insisted and I felt pressured to scheduled the appointment. I did but call back to cancel it. They continued to try to get me to reschedule and asked me the reason for my cancellation. I continued to reiterate to cancel the appointment. The office is not only rude but very disorganized. I don't feel like your care is their priority but rather the money they can suck out of you. Absolutely the worst experience I've ever had. I would not recommend this office or doctor. Although the doctor seems very knowledgeable and pleasant he is too harsh in his bedside manners of approach. You've been warned.

I'm sure at some point this Dr was good at what he is doing. I have never felt so unappreciated…read moreand uncared for in any previous dental visit. I absolutely felt that he was I. It for the money and nothing else. Just so damn rushed. No infection control principles ( I am a nurse who teaches infection control, my expectations even on a basic level was not met once when it came to his care. I could be specific. But I don't have the time. Anyway. Unfortunately paid for my care upfront and regret that. After my last procedure he stabbed in my upper lip not one damn apology, and after my procedure not one follow up call. Which it wouldn't have mattered I wouldn't go back there for free care. Anyway. That is all.

Professional staff and doctor was caring and knowledgeable. Took the time to explain what the…read moreprocedure would entail. Great experience!

I had a great first experience over the phone. A staff member called to remind me of an…read moreappointment, give me some instructions, and welcome me to the practice. I am looking forward to meeting Doctor Walker. He's highly recommended.

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

I have been coming to Olympia Hills Family Dental for a few years now and the staff is always so…read morefriendly, they are very prompt with appointment times, the dentists are gentle and understanding, and also extremely friendly. I highly recommend them if you're in the market for a dentist!!