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    Pamela K McClain, DDS

    5.0 (1 review)

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    8 years ago

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    Periodontal Associates Aurora

    Periodontal Associates Aurora

    4.6(51 reviews)
    2.4 mi

    When you HAVE to have periodontal dental care, this practice is the place to go. all of the doctors…read moreare skilled and very personable. The staff, clerical and technical, are kind, caring, gracious, and good people. to have in your care. I have been going to this office for eleven years. The location is convenient, located on Peoria Steet, just north of Parker Road and I-225.

    got referred by my amazing dentist to this place for a gum graft. the office is very nice, clean,…read moremodern and the staff were great. Dr. Heller, himself, is not it. I went to see Dr Heller and he made me feel bad for not having amazing oral hygiene habits. Even after explaining my inability to access dental care for a long time. He made sure that i knew that having a goal of healthy functioning teeth wasn't good enough. i should shoot for whiter straighter teeth. he said deemed a bunch of work as essential that other dentists had told me weren't necessary, in addition to 2 more deep cleanings (i just got one) and a waterpick. multiple other dentists the cleanings would not covered by insurance were "not necessary" before we can talk about the "expensive stuff" (the gum graft) truly felt like he was trying to squeeze any and every penny out of me with no bedside manner whatsoever.

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    Periodontal Associates Aurora
    Periodontal Associates Aurora - Dr. Beckman as a guest on Dental Line 9 and helping answer callers' dental questions.

    Dr. Beckman as a guest on Dental Line 9 and helping answer callers' dental questions.

    Periodontal Associates Aurora - Dr. Heller was the winner of the 2105 Strength in Health Award for Specialty Dentistry!

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    Dr. Heller was the winner of the 2105 Strength in Health Award for Specialty Dentistry!

    Aurora Family Dentistry - Dr. Landon Blatter

    Aurora Family Dentistry

    4.4(22 reviews)
    3.4 mi

    My fiance and I recently moved to Colorado and this place was right across the street from us, so…read moregave them a try. We have had the most positive experience with Aurora Family Dentistry Dental. Everyone is incredibly friendly and professional, they are honest, and they do amazing work. We highly recommend!

    I had a mixed experience with Aurora Family Dentistry. The dentists, hygienists, and clinical staff…read morewere professional, thorough, and took good care of me. My issue is entirely with the front office and billing process. At my first appointment, the office couldn't verify my dental insurance because they were using the wrong insurance portal. I ended up spending a significant portion of my appointment on the phone with United Concordia, walking the office staff through how to verify my coverage. Because of the delay, they only had time to complete the exam, and I had to schedule a second appointment for my cleaning. Later, I received another call saying my referral only covered a limited exam, but they had scheduled and performed a comprehensive exam instead. I provided my referral before the appointment and again when I checked in. If the referral didn't authorize the services they planned to perform, that should have been identified before my appointment, not after the services were completed. Now I'm being told I may be responsible for charges if the referral isn't updated, even though this was something the office could have addressed beforehand. To make matters more frustrating, I contacted United Concordia and learned they hadn't even submitted the claim yet, despite telling me there could be issues with coverage. When I asked to speak with an office manager to resolve my concerns, I was told they don't have one. The clinical care was excellent, which is why I'm not giving one star. However, the front office's handling of insurance, referrals, and billing created unnecessary stress and multiple extra phone calls. I hope they improve their administrative processes because the providers themselves deserve a much better support team.

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    Aurora Family Dentistry - Dr. Kyle Ricks

    Dr. Kyle Ricks

    Aurora Family Dentistry - Dr. Landon Blatter

    Dr. Landon Blatter

    Aurora Family Dentistry - Dr. Kyle Ricks

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    Dr. Kyle Ricks

    Pamela K McClain, DDS - periodontists - Updated August 2026

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