Three bad experiences having blood drawn. The staff was…read moregreat. I'm not sure how much training they take to draw blood. They need to focus on taking the blood.

I went to BW Urgent care and was provided the best care. Megan Baker was excellent and made me…read morefeel comfortable. They addressed my issue and also provided follow-up. I would highly recommend for the common problem today of not getting in to see our PCPs timely. The only drawback is the facility needs to be updated. But the care was excellent.

I was a patient of Dr. Cucherall for 21 years. Due to my autoimmune issues, I saw countless…read morespecialists in NYC, Florida, and Boston but always returned to Cucherall because he was the BEST. He was compassionate and never gave up trying to find the root cause of my immune issues. By far the best doctor, and I am blessed I was a patient for so long. He found health problems other doctors didn't see. NEW DOCTOR AT HIS OFFICE IS A JOKE.

I've never before encountered such a brilliant, knowlegable, kind, and compassionate doctor with a…read morethirst for continued learning. Dr. Cuchural is an infectious diseases doctor and also a primary care doctor. I have been a medical puzzle for years and Dr. Cuchural found things that other doctors haven't even heard of let alone tested me for! I am so thankful to have answers. Dr. Cuchural often works very late into the night because unlike other doctors, he spends as much time with a patient as he or she needs. He doesn't rush or cut appointments short and genuinely cares for his patients. If you stump him with a question, he will pull all of his electronic gadgets out and look up the answer for you. He fits patients in last minute even if it means he has to stay even later. He has the most wonderful bedside manner, which is imperative to me because I have severe anxiety. Julie, the nurse, is just as amazing. She is has a dry sense of humor and is absolutely hysterical, which helps when I'm feeling particularly anxious or overwhelemed from medical issues. I have literally walked in there crying many times and come out smiling. It's always a pleasure seeing her. I feel incredibly blessed to have been referred to Dr. Cuchural's office and hope that this review reaches someone else he may be able to help.

There are a lot of bad reviews but I have only had good experiences. Unlike others it has never…read morebeen difficult to speak to a real person here. The doctors and nurses are wonderful. Just wanted to show some appreciation to hopefully balance out some of the negativity. Me and both of my children go here.

I called to schedule an appointment for my 93 year old Mom who needed a prescription refill. The…read morecall was answered by a wonderful woman by name of Kristin in scheduling, who was absolutely wonderful in her guidance. By the time we got off the phone she had recommended a "scheduling health plan" (my words, not hers) by way of an outline that included a Home nurse for one visit while we were waiting for the April appointment for Moms Primary Doctor! She then passed me to the Prescription Refill Nurse for Moms refill. I would like to add that I have had very difficult health issues myself over the past three years so I have been speaking with many, many, scheduling departments over that time and Kristin was FAR AND AWAY the best, most pleasant, greatest listener, and offered an extremely intelligent recommended plan. She is THE best at her job that I have ever spoken with!

easy to get appointment staff is so helpful and happy. dr. spend time with you and dont rush u out…read morethe office. both primary care and kidney specialist. sets up all ur appointment to other referrals while u are in the office great place. and if ur admitted to the hospital the dr. will treat u there during ur hositalization. rx refills are done right after u call them in. no 24-48 hr wait time. easy to get in for emergency appointments. dr. natov is great

The doctor is fine, but the support staff is terrible. I have been trying to get my prescription…read morerefilled for over a week. Their message says if you leave your info, they will get it done in 24 hours. That is a lie! Walgreens has faxed them twice, I have called 5 times now and still nothing. Previously, I had to drive over there and demand action in person. This is a huge waste of my time for something that should be a no brainer. I have been on the same medication for years and had an annual visit less than 6 months ago.

Great doctors and overall friendly and helpful staff. I have been coming here for many years. Most…read moreof these other reviews must be people who had an isolated bad experience, as people do at any hospital or medical office. I've had to see Dr. Martens, Dr. Fiore, and also saw Dr. Kirshenbaum when I was in the ER. I was sent to these doctors at the recommendation of my PCP, who I trust. They have all been kind, thoughtful, and helped me when I was ill. The wait on the phones used to be pretty long, but seems better recently. Looks like a lot of other reviews are about phone issues, so maybe that's not as big of a problem now. I get all my care from Beth Israel doctors in Boston or at Milton and have been happy with my care at both places.

It's very comforting when your not in the best of health you walk thru the door to be greeted by a…read morevery caring receptionist who actually knows your name when you come up to the desk! You check in and wait moments before your called in! That's how all Doctors Offices should treat their patients! It's nice to know that you will be taken care of and seen promptly! The reception area is spotless and inviting! You can wait briefly in comfort and relax! Once you're seen by your Doctor you check out and go home hopefully! Plenty of outside parking and you know your going the best medical care!

I think the medical staff (doctors & nurses) are all excellent and provide excellent care, however…read moreI think the administrative staff are very disappointing. It took me 6 months to schedule an annual checkup only to have it cancelled because they can't figure out how to bill my insurance. Even though my plan specifically says "No PCP required" the admin staff there do not know what to do and left it with "contact your insurance". Apparently, billing & claims has turned into rocket science. Again, nothing against the healthcare team, but the admin/support team needs all to be replaced with AI.

Dr Yan Tan of Quincy is the worst PCP I have ever seen. In my opinion, She only cares about money…read moreand not about the welfare of her patients and has a Chinese superiority complex. She released me from her care only days before I was having multiple biopsies. She refused to expedite my testing even though I was in pain and has a cold bed side manner. I am now facing several surgeries and have filed a complaint with the Massachusetts Medical Licensing Board against her.

One of the BEST doctors I've had! Very understanding, truly listens to my concerns and follows up…read moreappropriately. Takes her time to explain everything and answer my questions. Her staff is also AMAZING! For someone who is terrified of needles, they go out of their way to make me feel comfortable. I can't say enough positive things, thank you thank you.

Dr. Kennedy was lovely in the one experience that I had with her. I have full confidence that she…read moreis a qualified physician. The front end staff and overall practice, however, was extremely disappointing and unprofessional. Specifics of my experience follow. - This practice does not have encrypted email which was a complete surprise since they are handling highly sensitive and personal information. - The practice misplaced (said they did not receive) four separate pieces of U. S. Mail from my previous PCP. Correct address was verified. This mail contained my medical records. I had the records sent to my home and received just fine. - The above mentioned medical records were sent via U. S. Mail since the practice has no ability to read encrypted discs. - My meds were incorrectly documented despite my bringing a printed copy at my initial visit. I learned this when my pharmacy questioned if I had recently changed meds. Thank goodness they picked upon this! - The practice said it could not fill one of my prescribed medications, despite my previous PCP prescribing and filling. Prospective clients should know.

Wish I could give less stars!!!! Between not filling prescription, sending out the wrong…read moreprescription, not answering or replying to calls and say they did, and double billing me, this practice has been a waste of time and overwhelmingly stressful!! If you care about your health stay away!!!!

After being fed up with the lack luster care at Harvard Vangard,I tried Granite Medical on the…read moreadvice of a nurse friend. I was fortunate enough to have a wonderful doctor assigned to me. She was kind and caring, the type of doctor that you feel you have been at a doctor's appointment when you re done. I feel that she goes above and beyond for you if there is an issue. I had such an issue over the past 2 weeks with a skin irritation. After seeing several other doctors, and doing several blood tests for this, I walked in yesterday to pick up a prescription. She saw me, called me over and looked at my problem, then immediately sent me over to another skin specialist who was outside their practice( because of the weather the derm doctor had cancelled) to have a biopsy. Impressive?? I think so.A good doctor is hard to find, and Dr Cullinane is a true gem.

I'm just describing my visit to family internal medicine doctor, Leslie alexander. She answered my…read morequestions and gave me help with whatever I needed. I got referrals to a gynecologist. She sent along my test results to the other doctor that same day.

Dr. Denmark communicates well and is responsive and efficient. He gave me a workable plan that…read moreminimized my fears about my condition. I feel confident that my heart issue can be managed. He was on-time. I feel lucky that I was able to establish care with him. Unfortunately dealing with the Mass General Brigham centralized scheduling is a nightmare. Maybe the system benefits doctors, but I do not see how it helps patients.

Dr. Denmark diagnosed my need for CABG when 3 other doctors at other hospitals in 3 states all…read moremissed it. He set me up with an outstanding heart surgeon at Brigham and Women's, and has been great at following up my surgery and continues to see me annually 13 years after GABG surgery. Highly recommend!