DO NOT USE THIS COMPANY! I am not usually somebody who writes negative reviews, but this company…read morescammed my family and I would love to be able to prevent that for future potential customers. Flagstaff Windows came out to our home, measured for a door, took a deposit and said install would happened in 4-6 weeks. Six weeks later, they called to schedule for the install, but then canceled saying there was a shipping issue. A few months later they blamed the delay on the factory. When we tried to switch window vendors and order from a different vendor, they were very apologetic and sent a quote. Since then we have been completely ghosted. They have not returned phone calls, emails, text messages and their physical address is an empty office building. Long story short: we have not received our deposit back or the product we ordered. After six months of waiting, we moved on and the new slider was delivered and installed within four weeks (by a different contractor)

Mr. Gutierrez is an expert in the art of front door installations. I had to replace my entry way…read moredouble doors because one was broken and I could not get a replacement from the original manufacturer. Without replacing the door frame he was able to install new doors that actually fit better then the original installation. His years of experience was manifest by the work he did. His price was also competitive and the work done quickly.

This is the second company I've had work on repairing windows at my house. I wish I would've…read morecalled THE ROCK first. The gal in the office that set up the appointment was extremely professional and she was able to get the guys to come out within the week! I've struggled to find people in Flag that not only show up for jobs, but do the job right the first time. I was extremely impressed with this company and would not hesitate to use them again!

We needed a mirror replaced in our home in Flagstaff and the team at the Rock was very…read moreprofessional, timely and provided overall great service. Would recommend them to anyone in the area needing glass or mirror replacement.

David provided a quote and we scheduled an appointment. I tried to confirm the time and he…read morebasically ignored me and never showed up. Terrible experience and can't recommend this business at all.

David of Lumberjack window cleaning did a great job on our windows and screens. He was easy to…read morework with and left our windows sparking clean! Highly recommend him!

My husband and I have be getting quotes from a few businesses for a bathroom remodel…read more Jeanette from DaBella Flagstaff made our presentation. She was awesome! She definitely knows her business and was able to guide us through all of the options offered. We very much enjoyed her personality, and when she was able to match our remodel desires, and do so within our budget, we signed up immediately. We have used DaBella for our roof replacement, as well, and we have been pleased with our experience with this company.

Absolutely the worst interaction I've ever had with a business. I called DaBella to get a quote on…read morea replacement on siding of a house. They told me someone would come by the next day to give a quote. They came by and did not listen to me that all I wanted a quote for was a couple of panels to be replaced. Instead, the person who came took photos of a bunch of other areas of the house that I did not request service for, and then proceeded to attempt to upsell me for replacement of siding over the entire house, as well as different colors/styles. After I explained I did not have time for this and just wanted the quote for the side panels, I was met with animosity. I asked them to leave, and after forcing them out, they stayed outside my house until their manager called me multiple times. Only after we demanded that they leave the property and do not contact us ever again, did they leave to the street.

I would chose 0 stars but I had to chose at least one…read more Therefore, one is what they get. They replaced a window in the bathroom and didn't even mention that the entire wall was rotten due to shower leakage . The question was asked how did everything look, was there any mold or damage and they indicated everything looked fine. When we had the shower replaced just months after the entire wall was molded and rotten. during replacement they had indicated that there was no Flashing and it wasn't taped properly for weather.

I may update this review once my contracted purchase is installed…read more I have called three times for an update on my contract after paying half 3 weeks ago. I am told the product hasn't been delivered with no expected day in sight. Most recently, I asked for a return call from one of the owners. No return phone call as of yet. I would have preferred being told that delivery is slow, if that is, indeed, the problem. At this point, I am money out of pocket, 3 weeks ago, have been given no information on when the product will arrive in the store, let alone when installed in my home. I hope this company will fulfill my contract.

Called and got a great time frame for a rep to come out. Got 4 tables covered and they all turned…read moreout perfectly. Will definitely use Them again.

Having gone to their office to order replacement windows a couple of weeks before, the…read moreguys/installers arrived on time on the recent date scheduled. After a tour of the house windows pointing out the ones that needed replacing, the guys went to work moving from window to window, extracting the damaged glass and then installing the replacement glass. Was very interesting seeing what the process entailed, and the guys were very good and friendly with explanations. The half dozen damaged windows were all replaced in 3 hours. Great job !

We went to pick up fencing supplies today…read more Talk about some pissy customer service. Lawd! The guy walked in with this look like his rent was past due, his girlfriend dumped him, hated his job, and how dare we ask him for some assistance. I was so close to saying "Can't you smile?" On top of that it was "We don't have it stock. We don't have in stock." I pointed out the store's inventory reads there was 32 in stock. He didn't even attempt to look up inventory. I should have requested someone else. I felt like Edward from Pretty Woman when he took Vivian shopping and wanted to say "We're about to spend some money up in here so we're going to need a little more help." I didn't. I bit my Christian tongue because I didn't know what was going on in his life. I did notice he was chopping it up and laughing with the other guys out back until he had to come inside and do his job. So who knows. Anywho, we had to go to the other Home Depot across town to get supplies.

Bought some really perfect supplies for some pending home projects today! Staff was friendly &…read morehelpful yet not overbearing which was perfect & I appreciated getting some things cut to size. I'll cut the board I got myself as I need to check on if I can get away with making it slightly longer than my current measurements indicate, with some additional alterations. Went in with several ideas specific to each project & found the most essential items though a few I'll have to look for elsewhere. Might custom order something though as they indicated it should be a possibility to get so I'll try that in the near future & if I can, that'll be perfect because it's fairly niche & not a common item to find. So that's a win! Between all the projects in my head & starting to feel the added sugar I can't have from Starbucks my brain cells reached a wall by the end so I felt bad acting slow while checking out (I said something was 2' instead of 20' but corrected it eventually & it was not intentional... a little off though, sorry to her). Didn't get any additional products this trip which is always a win. Usually know what I'm looking for when I come here though & it's generally pretty specific so I appreciate that in a store. Super psyched about my projects though yay! Quality products found as well, one of which being an upgrade compared to what I had planned to buy due to my planned purchase being far more expensive than I'd planned for, so the upgrade being far cheaper was a huge win! Winning!

Never called after saying he would send a carpenter when available…read more Sent reminder message a couple months later and received no reply, so I feel he just said someone would come to put me off.

The final product is fantastic. The Redwood deck looks amazing, even better than we had hoped…read more Mark does great work! Bravo