My husband went there to get tested for Covid. They took her insurance. And he was back home within…read moreabout 30 minutes. No problems at all.

Very short wait, but the quality of care is questionable. Older female doctor kept telling me she…read more"had been in the business 35 years." Grandson had rash for two weeks and itching was insane. She did a very quick glance and diagnosed him "undoubtedly" with scabbies. I asked her to explain. She pointed to lines between blisters and called them tunnels. To make matters worse she walked me out -- mind you a total of 5 minutes with us -- and asked me if I had had him "tested." I asked "for what?" She said ADHD and autism. WTF? Are you kidding me? How completely ignorant and unprofessional. You saw a 5 year old child for five minutes for an allergic reaction and you claim he has ADHD and autism because he was fidgety and uncomfortable? She should be reported to the medical Board. To make matters worse they said they were calling in a prescription to Walgreens across the street. I drove immediately there and the pharmacy was closed. So now I have no way to get the medication. I called their office at it was 7:00 on the dot. Someone answered the phone and realized it was after hours and hung it up quickly. I ended up in the ER with him because I had no other choice. Three medical professionals saw him and all three said it was not scabbies. It was an allergic reaction to ant bites from two weeks prior. Just to be safe they gave me the premetherin and I administered it that night. It's a one time treatment and done. Nope, did nothing, so confirmed it was not scabbies. This place should not be serving the public if they can't conduct themselves professionally.

A few weeks back, I was not feeling well and thought I might have caught COVID. I've been very…read morenervous about clinics because I don't want to get others sick or contract anything from others. However, I was pleasantly surprised with how clean and orderly everything was. They take care to clean up and they are very good about tested everyone that comes in. After observing their procedures, I felt comfortable with being there. It turned out that I didn't have anything seriously but I'm glad to have found a clinic that I can trust and that I know cares about our health and safety.

Arrived at 4:30 pm on a Tuesday from out of town. The waiting room was packed. The middle aged…read morewhite woman receptionist barked at me that the wait was two hours and they close at 7. Turned right around and walked out. She told me there was another urgent care down the road. She was dispassionate and unwelcoming. Do not recommend. Don't have any review of the actual medical staff since I never got that far.

The clinical team here is excellent. After four years in Florida, this is the first office where my…read moremother feels respected and heard. Kathy Newman (APRN) and the PAs are attentive, and the front desk staff is great. The issue -- and the reason for three stars -- is the referral process. We've had to reschedule an appointment five times due to referrals being incorrect, delayed, or not sent at all. Calls to the referral specialist are never returned. Great clinical care, but the referral workflow needs serious improvement.

This is a totally different experience to go into a doctor Caroline is awesome the office staff I…read morehave nothing but good things to say and recommend new care can anyone looking for a family type atmosphere

Always very helpful staff and doctors. My 6 month old daughter was sick and the dr himself even…read morecalled me the next day after bringing her in to check up on her. Unfortunately Walgreens is being very difficult on filling her prescription so he had a nurse call Walgreens for me to talk to the pharmacist and got everything sorted out for me. My kids have seen multiple doctors here and all of them have been amazing! Btw, when I brought my daughter in, it was a walk-in on a Friday around noon and they were packed with people but I still only waited for 20 minutes before they called me back. They are very diligent on getting people in and out of there.

Obviously not an office with heart. I called before I came up to see if they allowed walk-in…read morepatients and was told yes. Once I arrived (with 3 kids in tow) I was told they couldn't see my son unless I was going to become a patient. Just not how a doctors office should treat any patient much less a baby! My visit was on a Sunday and my normal pediatrician's office was closed.

Mrs. Annette McClarrie Lake City, Fl…read moreIn June 2026 my primary care physician sent me over to the hospital thru ER to have CT scan to access issue at hand. I was immediately given top care and with blood work and scan and so neat was able to watch on screen the results to each test was being received to my attending Dr. and staff. When all tests results were quickly completed Dr. Phillip Verel came in and explain all the information in their assessment. Wow I want to give KUDO's to Dr. Verel for not rushing and line by line informing me to each result and even more information to discuss with my PR. Dr.....I am totally TEAM DR. VEREL!!! Thank you all in the ER as well. Second Part Mrs. Annette McClarrie Lake City, Fl In August 2026 I had a scheduled surgical procedure done at HCA LAKE CITY with Dr. Kedrowsky. As a senior we tend to get a bit anxious sometimes but let me say the staff at the hospital in surgical dept totally put my flutters to rest. My surgeon of course is top notch and her surgical team as well and I wanted to do a SHOUT OUT to you all and THANK YOU for making my day peaceful and calm. Third Part of my review Annette McClarrie I want to Thank HCA FLORIDA, Lake City Fl hospital for the care of my ER and Surgical visit. I'm so proud of our Medical and Hospital Staff here, your team work totally shines. We are so blessed to have this hospital in our town and how it continues to grow. We have a beautiful hospital, clean top to bottom inside and out and the grounds are so immaculately so please give Kudo's to the Custodial and Ground Care folks as well. Yep we have a diamond right here and I want to say YOU ALL for the good experience for me and many.

I would give a negative rating if available. The case managers are incapable of completing the…read morenecessary tasks to admit a patient to in patient rehab even with the fact that I got all the information needed myself to get the appropriate care for a stroke victim. Information was never received at the requested facility in a timely manner and they did not bother to check if it was received nor the status. I contacted the supervisor for in patient rehab myself and was informed it was never received. After one week, our family member was discharged home without the appropriate in patient rehab physical, occupational and speech therapy needed to recover even though he had multiple strokes on the left and right side of the brain. He was discharged and not taken out by any staff or assistance. His friend had to walk back to ICU, get him and walk him out without a second thought from the staff. They merely wiped his name from the board, placed another name and was never given another thought. I got better care and compassion from my veterinarian for my dogs. They even walked me and my pet out to our car after a procedure. This facility didn't take the time to be bothered to help him leave. EVERY hospital I have ever been to always takes their patient by wheelchair to the exit at patient pick up and placed in the vehicle, no matter how minor the procedure may have been. Not here. No bath was given to him, only moist wipes for two weeks, even though I offered to do it myself. A nurse stated a the day before discharge basin bath could be done and of course there was no follow through and not provided. How would you like to go two weeks with no bath? I have never witnessed such a level of substandard care and would home more intense inspection of their operational standards.

EVERYONE that walks into this emergency room gets an IV, X-Rays, CT scan and blood work. No mater…read morethe reasons you are being seen!! Now I see where they're making their money to remodel! It takes hours. Most people don't see a room. They are in another waiting room like herd cattle. It is terrible. If you can't hold your head up or you're in soooo much pain you can't stand it. Sorry about your luck you're going to be sitting the whole time!

Unfortunately we had to take mother to the emergency room. We were greeted by the front desk…read morepersonnel in the most courteous manner. Mom was immediately escorted to triage and attended to by a male nurse practitioner (wish I could remember his name) although everyone was nice, caring and professional. His assistance stood out. He continuously kept use updated and answered all of our questions. Good bless every individual who made contact with my mom. You are appreciated.