1. Palms Cleaners

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    Culver City, CA

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    Palms Cleaners

    4.2 (22 reviews)
    Open • 8:30 am - 6:00 pm

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    8 months ago

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    2 years ago

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    1 year ago

    Helpful 6
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    2 years ago

    Helpful 1
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    3 years ago

    Excellent service, and cleaning! Very friendly and thorough. ________________________

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    5 years ago

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    4 years ago

    The owner is very kind. I come here roughly every 3 weeks for dry cleaning and alterations, and he's been super reliable. Highly recommend!

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    13 years ago

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    4 years ago

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    11 years ago

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    8 years ago

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    16 years ago

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    6 years ago

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    13 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    13 years ago

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    10 years ago

    They were ok. I didn't like what i received but i probably could have given them directions.

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    11 years ago

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    16 years ago

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    Review Highlights - Palms Cleaners

    “When I showed up, there was no line and he had my information in his system from the last time I was there.”

    Mentioned in 2 reviews

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    Big Waves Laundromat - Laundry Pickup and Delivery

    Big Waves Laundromat

    (271 reviews)

    $$

    I had a fantastic experience this afternoon. Walter is an amazing employee, he went above and…read morebeyond what he is there to do. He helped me carry my clothes back to my car and also helped me with another issue involving the parking lot all with a smile. Thank you so much Walter I truly appreciated all of your help. Alejandra Velazquez

    This is for the fluff and fold service not the laundromat which I have used and it was very nice,…read morestaff helpful, and clean-highly recommend except parking is limited. But that is experience is how this is even 2 stars. The fluff and fold service has been an entirely different story. I even gave it a 2nd chance.. First time- I scheduled a pickup after a long trip so had a lot. I realized I had questions and needed another laundry bag so I took the laundry and asked if I could just drop it off rather than it get picked up. I was told no problem, he'd just change it on my order so the drivers didn't come to pick it up. I asked if I could buy 2 of the large laundry bags because I had 2 full in the car plus a full basket of clothes not in bags. I was sold two of the (granted very nice) handled medium bags and told they didn't have (the less expensive) large bags. I then walked next door to wash my blankets and saw staff giving two people the large bags and more in the vending machine. While washing the blankets I got a message that the drivers were on way for pickup. I went back to double check so a driver didn't come and was told it was just automated text. I went home only to have drivers ring my doorbell for the pickup. Then 30 minutes later I received a message my order was cancelled because no laundry. I was running errands so I stopped in person because the order was cancelled on the site/app too..and they had ALL my clothes. After some back and forth and calls to their other facility they found my clothes and I was told it was back in system. Cut to next day and I get message my order has processed -- I look at total and it does not include the first-time promotion that had been in previously. I call and am told this is my second order. Except it isn't. They just created a 2nd order after wrongly cancelling my first order. Eventually I'm told I will get a refund for the promotion and that my laundry was out for delivery. Cut to a couple hours later and I receive a message it has been delivered (no knock or doorbell this time), I go to look except I can't open my apartment door!..I'm literally trapped inside because the hanger items were on my door handle and across the door jam with the bags against them. I had to call building security to help me get out..only to discover that a whole set of hanging items were missing AND that my random laundry bags that I had brought in were replaced with the large branded ones I was told weren't available the day before. After a call that was more reassuring than previous conversations I received a call back that the driver would return shortly with the now located missing clothes. In the meantime, I began to unpack the clothes and found that while many things had been hung up a number of button downs and linen items had been folded tightly so needed steamed but I had not specified those not be. The missing clothes did get delivered quickly. Second try..I received promo texts and the neighbors who had first recommended trying them out convinced me to give it another shot. This time I just let it get picked up and I added the additional instructions asking that button downs and pants not be folded. This time I also just had their two branded medium handled bags I had purchased in lieu of the unavailable large regular bags -I labeled the one bag as hang to dry and included many of the hangers from the last time as the bag was only half full (and included that in all the order notes). The other bag was very full --however last time it was the two full medium bags plus 1.5 very full large bags. But I received the total this time and the weight is MORE than last time??? Then I walked up to the delivery at my apartment and the hanging clothes are blocking both my door and my neighbors' across the hallway floor (picture) and as I am unpacking them finding button downs and linen pants etc folded plus the regular folded items are folded in three different ways, directions..one of the whole reasons to do the service is can just put them away but now I have to refold 2/3 of the shirts.

    Palms Cleaners - laundryservices - Updated October 2026

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