I recently moved from North Carolina to West Los Angeles. My apartment doesn't have a washer and dryer so of course I came to Yelp to find a good wash house. I came to the reviews of Big Waves laundromat. The reviews were good so I decided to go with big waves laundromat, and I'm glad I did. What I like is the options of the capacity that you need to wash your clothes. You have small, medium and large front loading washers. They also have top loading washers. They have signs on top of the washers to show you the prices of the different capacities. The dryers are all one size they can handle a lot of clothes or bedding. Also there are extra large capacity dryers. So big a bed could fit lol . The price is for the dryer are .25¢ each 10 minutes. Trust me a dollar can completely dry a load of laundry. The dryers work very well. They have a restroom for the customers. They have ATM machine. They have a change machine if you prefer to use quarters. I use the app you can add funds set your washer or dryer and get a text message that your washer or dryer is complete. They have some paintings on the wall that are for sale. They are very pretty. Another thing I like is it is very clean. All throughout the day someone is always cleaning. Someone is always available if you have an issue with a machine. They have a parking lot, although it fills up fast but there are a few street parking places. They do have a fluff and fold Service. They also have baskets that you can bring to your car and fill up with your laundry, making it easier to bring into the wash house. They have vending machines that have some laundry soaps. Also drinks and snacks although I didn't see any prices so I would be careful about choosing something without a price. Maybe someone working could tell you how much each item is. They are located off of Venice Boulevard at Grandview. This is my go to wash house and I'm so glad I chose them. read more

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i don't have my own washer dryer in my apt in LA so i look for a neighborhood wash thats modern (bluetooth/app accessible bc going to get cash and then carrying coins sucks) and i also look for big strong industrial machines bc they're stronger and i do one time loads since i work full time and it just be like that. i've looked up and down culver city, palms and venice but came across this place and it had everything when others don't. prices are decent and service is great. a guy named charlie helped inform me on which machine is best for what and he showed me appropriate settings for the dryer which was sooo fast compared to what i'm used to. the machines were done in 20 mins so gone are the days of waiting long times at laundromats. charlie was super busy bc he was helping everyone, nice guy and it was busy in here on veterans day bc ppl are off but the machines finished so fast, people were in and out just fine. nice flow, clean, and effective place :) read more

First time, great experience! Very clean, tons of machines, friendly and helpful staff!

I usually do my laundry in my apartment building but sometimes you need big washing machines for your bed linens. That's when I visit Big Waves! They have a convenient app, $5 credit when you download the app. And every so often you earn credits, not exactly know when. The app tells you when your cycle will be done with notifications. Depending on the size of the washing machine, it can be a bit pricey. So make sure you have enough clothing load to take advantage of the washing machines. The dryers are only a quarter but depending if you use the top or bottom dryers, the bottoms ones will give you a min or two more drying time than the ones on the top. Limited parking, clean laundromat, friendly staff and they even have a drop off laundry service. read more

Big Waves Laundromat - Laundromat Near Me - Los Angeles, California

I love this laundromat. Staff have always been attentive and friendly, and the establishment is always well taken care of. My only complaint is the last few times, the inside of the laundromat had very few customers, yet the parking lot was full. I've had to park outside on the street and pay, & parking enforcement could be seen nearby. This has been an issue on more than one occasion, I'm not sure if individuals are parking and walking to the local eateries. Other than that, I would recommend this laundromat. read more

The prices posted are for basic 23 min wash. To get a good wash you have to pay $2 more dollars it feels like false advertisement . the dryers 4 min per quarter. pricier than other places nearby but it is clean and most machines run well read more

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I used Big Wave for the first time this week. I am really impressed with their service. It was easy to out in my order and schedule a time. It was a very fast turn around time and the clothes were perfectly folded. I will definitely be using them again read more

Big Waves Laundromat - Dropped off laundry - Laundromat Near Me - Los Angeles, California

Beautiful establishment with WiFi and plenty of powerful washing/drying machines. Big Waves runs SpeedQueen which is top of the line and gets the job done better than all others, bar none. It's a bit pricey but maybe this is just my first exposure to using a laundromat. I guess I'll have to get over it. The parking situation could be better but what do you expect in LA. Located in a great spot next to Fatty Mart be other local hangouts. Will be coming back for all of my washing and drying needs. read more

I used their pick-up and delivery fluff & fold service and was really impressed. Scheduling was super easy, the driver arrived on time, and everything came back fresh, clean, and perfectly folded. The convenience of having laundry handled door-to-door is a game changer for a busy schedule. Everything was packaged neatly and smelled great, with shirts and pants folded very well. Delivery was right on time too, and the whole process felt smooth and professional. Highly recommend if you're looking for reliable laundry service that saves you time without sacrificing quality. read more

First time at the Mar Vista location which is a busy place! As in Santa Monica, the staff is first rate and knows what makes for great customer service. Tall Walter was very patient and helpful in answering my questions and helping me maximize best use of the machines.. Easy parking in the rear. Thank you, Walter. read more

During regular business hours , all machines are used by staff employees for laundry services. It makes it difficult to use machines ! They take up more than half of the machines . Even on weekends it's difficult. I am forced to go to a different laundry mat . It's super inconvenient when this is the closest one to my apartment. read more

They want to charge 12$ to do a basic dry clean on a white dress shirt. You have to be fkin kidding me. No.

Excellent customer service! Machines work really well and the place is very clean! Staff is very helpful and friendly!!!

I've been to the Big Wave in Santa Monica before, which is a nice location, though the parking there isn't great. Since I was already on this side of the hill coming from LAX, I decided to check out this location. The laundromat is spacious with plenty of washers and dryers, and at first glance, it appears clean. However, when I started loading my laundry into a large four-load machine, I noticed a lot of dust and debris between the machines, and it smelled strange--almost like built-up cat hair. When I used the eight-load washer, I saw that the machines themselves were dusty and could benefit from more frequent cleaning. A thorough dusting and better attention to the spaces between the machines would make a huge difference. As for the bathroom, while it initially seemed clean, I was disturbed to find dried poop on the ground, which was unpleasant and unhygienic. Overall, this laundromat is decent, with plenty of parking (I came at 5 AM, so parking wasn't an issue at that time). However, I can't speak to how it is during busier hours like nights or weekends. Regular cleaning and better attention to detail would make this a much better experience. read more

Great staff! Clean and well maintained. I recommend downloading the app so you receive bonus funds when you purchase funds. The only reason it's not a five star review, is because I'd wish they'd be more diligent on curbing people's cell phone use. Especially with those who have conversations on speaker mode. People are so disrespectful. Please do something about this annoyance. read more

As a long time goer to Big Waves to do laundry, I appreciated the access to use coins or an app to do laundry (especially during covid when getting coins was limited too). The switch to an app was great! HOWEVER, they recently did a massive price increase across the board for all machines. I would spend $25 approximately for washing & drying a few loads of laundry, but now it is closer to $40 for the same wash & dry! Unfortunately, this price increase makes it difficult to justify doing laundry at Big Waves anymore. Disappointed in the lack of notice or consideration of the price jump. If wifi and being able to use an app are the only things that mattered, come. But otherwise, better to go somewhere else. read more

Came on a Sunday when the farmer's market was going on. They had a security guard that didn't want to let us in to even unload our laundry. He finally did after we asked and while we were unloading we saw him let his friend in to park in the handicap spot and go shopping at the farmer's market! Unbelievable to not want to let customers in but have his friends come in and park illegally at their leisure. read more

This is the kind of laundromat that is nice and clean enough to make you forget about the inconvenience of not having an in unit washing machine at your own house/apartment. read more

Out of all the laundromats I've been to in LA, this is the best one. #1 reason? Service. #2) Clean, updated, working machines and facilities. #3) Easy payment via app, and you even get $5 credit when you sign up. #4) Easy parking in a large lot. But what I really want to highlight is the service because that is where they shine. The very first time I came here, when I used the dryers, I loaded everything in 3 top dryers, only to realize, after the fact, that the bottom dryer is cheaper. I asked the attendant about this, and he said it's because they want to balance out usage of the top and bottom dryers. I nodded, noting it for next time. He talked to the owner of his own accord and gave me $1.00 per dryer I used so I could have extra time on the top dryers that were already running. I came here a bunch of times and attendants were always friendly, proactively checking on customers, seeing if we needed anything. Today, I came to the laundromat and realized I forgot to bring detergent. I went to the machine and bought the pretty blue bottle (my eyesight is terrible, also pregnancy brain is real), not realizing it was fabric softener until halfway through the first wash cycle when I was loading my second load in another washer and about to pour it in. Ugh! I told Charles, the attendant on sight, my sad and pathetic plight, and he kindly restarted the cycle AND gave me detergent from his giant Costco sized jug so I wouldn't have to spend any more money. I mean.... I don't know what to say ... that's next level service - to restart the cycle from the beginning (I added extra water too) and give me free detergent! He also helped me figure out the app so patiently because again, pregnancy brain operating at 0.3% (it's not that hard for a normal person). Anyway, I'm so grateful. This place is veteran owned and feels good supporting vets! I'm always coming here to do laundry from now on. Note: if coming on Sundays, there is a farmers market adjacent to the laundromat. Make sure you enter from Centinela and turn onto Pacific so you can access the laundromsafely park in the lot! read more

Big Waves Laundromat - Dryers - Laundromat Near Me - Los Angeles, California

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Big Walter,He is literally the reason why I switched from laundromat and became a regular to this of this place which is 20 mins away from home! Aside from the cleanliness of the place, The parking and the new machines which are always being cleaned, big Walter made the experience very pleasant. He has great customer service and a master of managing both customers and pick up and drop off and such a professional and smooth way. I am so happy. I discovered this new laundromat and happier that big Walter is running it.! one piece of advice do not come here on Sunday before 6 PM as the farmers market blocks the whole street and you won't have access other than that this is probably the best laundromat on the west side! Dig up to the owner and two big Walter for the amazing job read more

Clean machines. Lots of sizes. Lots of dryers. Staff helpful. Check it out. It may become your favorite laundromat.

I dropped off my second load of laundry here for the fluff and fold ever and I specifically asked for my bras, leggings, and Sherpa northface jacket to be air dried. I wrote it down and verbally asked for it and when I went to pick it up I was already charged just to be told it was all dried. I can't stop crying because my jacket is obviously ruined and I'm too scared to check on my lulu and Victoria Secret leggings and bras. I've only had that jacket for a month. It's a $200 dollar jacket and it's ruined less than a month later I just want to update: they have reached out to me and we have resolved the issue. I am giving them a second chance as I really do enjoy the convenience and they really did do a good job otherwise. And have been super communicative since read more

When I lived in Santa Monica, I went to their location in SaMo. They opened their Mar Vista location and I have been there a few times. It's not really close to my place but I cone here out of nostalgia and when my regular mat has no parking. The facility is always clean. They have staff onsite during all operating hours. They have plenty of machines to go around and lots of folding tables. You can pay via their app or they have manual methods. They also have vending machines for when you have to be there for several loads. They limited parking for like 18 cars as the place stays busy. Snag a soot when it opens if you want a short path to carry your laundry in. read more

Come here every weekend and love the employees! Everyone is super kind and it's a very clean facility.

I've been to the one in Santa Monica, but this one is closer for a favor I'm doing. I'm just as happy here. Very clean, love the art they have on the walls, and again love being able to pay with the app. I found Rick exceptionally helpful, and all the employees were super friendly! read more

Big Waves Laundromat - Laundromat Near Me - Los Angeles, California

Breezy, light with a few low cost small washers and large washers at reasonable price. Nice attendants and near everything...local post office and Japanese Mart, and coffee n bagels. Clean and big its a relaxing Laundromat with Wi-Fi and nice views. read more

Big Waves Laundromat - Near the farmers market on Sunday - Laundromat Near Me - Los Angeles, California

My friend kept raving about Big Waves. No wonder! Super clean, large parking lot, too many machines to count, and Walter the manager makes Blue Wave my now-favorite (and soon to be yours) laundromat. read more

This is for their fluff and fold service only. I dropped off my laundry and literally gave them a sweater outside of the bag. I said "Please DO NOT DRY this, just put it aside." The attendant said, yes and nodded and said of course. I got it back and of course it was child sized. This was my favorite sweater I'd gotten in Sweden. The manager comped the laundry and said he'd pay for the sweater. He didn't. I sent multiple messages about it. No response to any of it. Not a great place. read more

Big Waves Laundromat is great in a BIG way. Here's why. PROs 1. The facility is clean and well maintained 2. Machines are new and kept clean 3. You have an on-site ATM and quarter dispenser 4. No cash, wash using the app and your go-to electronic payment 5. Front and top loader washers 6. Small and large dryers 7. Parking lot 8. Staff on-site 9. Fluff & fold service available 10. Bathrooms inside. I didn't use the bathrooms, but I saw them. 11. Vending machines (2) that dispense snacks and laundry essentials (detergent, softener, etc.) 12. A Starbucks is less than 3 minutes away CONs 1. Only 2 large tables for folding, the counter tops in between rows are not wide enough to utilize folding and placement of clothes as you fold your load(s) 2. Washers' price varies on the size of the washer. Front loaders from about $4 - $8.50. I do not know the price for the top loader washer. Washing here isn't cheap but you pay for what you get. Given the tidyness, I'll pay 3. Dryers are pricey. Large dryers will cost you 25 cents for 3 minutes. The smaller dryer is 25 cents for 4 - 5 minutes, you get an additional minute if you use the bottom dryer, that's your 5 minute dryer (bottom ups) It's clear. I'm a fan. Highly recommended. Best part, this is a veteran own small business . read more

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This has become our go-to laundromat. The staff are very friendly and helpful. Clean location. Large parking lot. read more

Big Waves Laundromat - Laundromat Near Me - Los Angeles, California

This place is awesome. They are the best for dropping off laundry for them to do. And they are the cleanest and most quality washers and dryers. I highly recommend them. read more

Never reviewed a laundromat but why not. I'm here and waiting. Not the cheapest in area but I will pay an extra buck or two for convenience and cleanliness! Scores on both. Brand new machines (and lots of them) big parking lot, staff on site. The app is very easy to use and gives you $5 credit for signing up. Yay! read more

Big Waves Laundromat - Laundromat Near Me - Los Angeles, California

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very clean, love that there's parking. lots of shops and businesses nearby to spend time while you wait. the app is very helpful to check if machines are in use and set timers. love how big the dryers are so i can put 3 loads in 1 basically read more

I've been coming here for years. I do my laundry and my families laundry that lives down the block. I parked and did all of my laundry and theirs and then walked to drop off their laundry. I immediately came back to get my clothes and move my car because I was officially done washing and a worker approached my vehicle and said "haven't you been told you can park here unless you're washing?" I responded with check my trunk. Then they said no no I believe you and that my "face didn't look like someone who would do that" ????? The way they said it was so unprofessional, condescending and rude. And NO, I have never been told that because I have never parked there unless I am doing laundry. I understand it is frustrating when non customers park there but the way I was spoken too was extremely rude. I am very disappointed in the customer service and it is sad because I loved the laundry before this incident. I have spent so much money because I loved this laundromat and now I will be rethinking where I go. read more

Located in Mar Vista close to Coffee, Food, and some cute shops. Fast, Clean and efficient!!! The Industrial Large washers and dryers are newer and highly efficient. A bit more pricey than others but well worth the additional cost. read more

Big Waves Laundromat - Lane 1 of washers - Laundromat Near Me - Los Angeles, California

Hopefully, this broken washing machine adventure has come to an end, lol. But in the process I discovered the best laundry-mat, ever here at Big Wave. In the event, I need to wash a giant rug or super fluff comforter and duvet again. Big wave is all Apple Pay, scan codes and Zero coins. Yeah! Amazing, spot. Perfectly, clean machines are new and efficient. The dryer make yr clothes super fluffy and doesn't shrink anything, I dried them all on low-heat. Most of my clothes has to be line-dried. Delightful. Service is wonderful, parking easy. Tucked into a cozy lil neighborhood in Mar Vista. I dropped by blankets+sheets in the wash for $4.50. Some washers start @$3.25. And off I went to explore the neighborhood on foot. Wandered into a local thrift store, with all sorts of cool books and vintage China to pass the time. It was more fun, than I had expected. read more

Big Waves Laundromat - Art - Laundromat Near Me - Los Angeles, California

UPDATE: Believe me we understood we had to be out after being told the same thing about 20 times since arriving. Not once did your attendant offer to reimburse the time remaining on our dryers that would've been the right thing to do, THE CUSTOMER SERVICE thing to do, instead he threatened to shut off the machines and tried kicking us out at before 11pm. read more

It's my first time at Big Waves Santa Monica. And I'm definitely going to be returning! It's extremely clean inside, the app used to pay for services is easy. Staff is friendly when I asked their advice. Customers in the establishment were pleasant as well. I used the extra large washing machine which is $8.75 a load and was shocked at how many items could fit in one wash. It's definitely a great option if you have a lot of items that need washed at once to save time! Took about 25 minutes to wash. I stayed and connected to wifi to get some work done. Great experience read more

Big Waves Laundromat - dryers, detergent vending machines - Laundromat Near Me - Los Angeles, California

HORRIBLE EXPERIENCE. Let me preface that I have used Big Waves before and the experience has been positive. However, I recently took my clothing for fluff and fold as my personal washer was broken- I pre separated my clothing and dropped it off. Upon return almost all of my pieces washed had some sort of oily residue stains on them. I sent photos and they offered to rewatch and the manager let me know he didn't see stains on the clothing before so would definitely get those out. Upon receiving my clothes back for the second time none of the stains have come out. Nearly half of my wardrobe is ruined and after a week of being unresponsive they are offering me laundry credit and not to compensate me for even one piece of the hundreds of dollars worth of clothes that they ruined. Why would I want to come back? To wash the stains that won't come out from my clothes? I took my clothing here as I trusted it would be safe and now I am left with the majority of my wardrobe including items I wear regularly/to work ruined. I cannot afford to repurchase all of these pieces and many are not available at all anymore. I am devastated and so upset. Not to mention when I finally got ahold of someone they tried to claim the stains were on the clothes before hand? When a week prior they mentioned this was THEIR fault. I need SOME form of compensation for my clothing now. This is disgusting. Attached are just a few photos of a few of the spots of my ruined clothing. These stains are slovenly scattered across nearly every piece washed by big waves. read more

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Would like to acknowledge the attendant working Tuesday night@Big Waves(handsome middle aged man). It was extremely busy and he did a tremendous job hanging in there all by himself. The change machine and app malfunctioned at the same time and he kept everything calm. I asked for a manager and was told manager was not on site. I tried to call the main line to no avail. This was in regards to the catastrophe in the parking lot. This is not an easy place to wash at times and this man hung in there superbly. I was impressed and will be back to find out his name. I was going to leave but he made it possible for me to wash and make my flight. I'm coming back for sure but only for employees like this attendant. Machines are good but the customer service is way better. Not accustomed to seeing this level of service at a laundromat. Very impressive. read more