My grandmother has lived here for a couple of years and they've taken good care of her. The staff…read morehave been nothing but kind and helpful when I've been to visit. They live up to the "pleasant" name. ;) They have salon services and lots of activities. The common areas are clean and they're taking their COVID precautions seriously, checking temps of every visitor and limiting visits to in-room only; not in the common areas.

From the owner: Just off Route 48, about 20 minutes east of Pittsburgh, Point Pleasant is an award-winning…read moreIndependent Living community in a peaceful rural setting. Residents enjoy all the advantages of maintenance-free retirement living, with meals and activities included and a concierge on-site 24/7.

Unexpectedly we found ourselves trying to find an assisted living facility for our 87 year old…read moremother who had fallen at home and could no longer live in her home. Juniper Village was the second place we considered and it stopped there. We love the setting of the location, easy access while in a beautiful wooded area, small and personable. The care is excellent, aids are friendly, helpful, respectful and courteous. When you walk into Juniper Village there is always something interesting or fun going on. The facility always seems fresh, clean and tidy and the staff personable and engaging. I would not hesitate to recommend Juniper Village at Forest Hills.

Rehab stay. Great professional physical therapists & occupational therapists. Food is good. Staff…read moreis helpful. Care is available 24/7.

The establishment is completely understaffed. The response time is 20 minutes to an hour which is…read morecompletely unacceptable. My grandmother has been here for a week and when we pressed the call button we changed her diaper, cleaned her, and put her in her nightgown and still had to wait before they showed up. She pooped her pants as a result. The people are very pleasant and kind to talk to, but considering the demographic they are working with, they need to be more responsible with their time. A 20 minute minimum response for elderly patients means that they are constantly going in their diapers and are not treated as a priority in case of an emergency. Should my grandmother fall or have a stroke, she would die at this rate of care. I'm not saying the people are not trying, but for the short period I have had my grandmother here, I have been severely disappointed with the level of care that I have seen. She should not have to be put in a position of be treated like she doesn't matter. It's incredibly demeaning to go to the bathroom on yourself because you were not prioritized in place where you are rehabilitating and trying to make progress. Regardless of staffing, I should not be waiting outside her room and watching nurses stroll by when the emergency light is on outside her door. Despite what you are doing, you should at least have the decency to walk in and assess the situation. I understand all the patients have emergencies and varying situations, but you should still address the situation in some reasonable fashion rather than not acknowledge it at all. She is fed three times a day which is great. They have a pleasant atmosphere and physical rehabilitation center. The place is nice, but mainly they need more staff to respond. The call button doesn't tell the nurses what the situation is. They don't know how serious or not serious the need is. For that reason, they need to be present immediately for all responses. The patient could be dying and they would never know nor be present in time to help.

I have family here and I'm very disappointed. It's not as it was originally presented. I have had…read moreissues that needed addressed and talked with the director several times with issues, the care is GREAT, but she should not be running this place.Very unprofessional and nothing resolved. I am not happy. Just think twice before their money is locked in.

I was never TOLD about Community Fee $2500 to enter contract. After 10 days they wanted extra…read more$500.00 a month on top of $6100.00 a month to get my relative familiar with the Villiage inside. Now its been 3months & even paying for extra care I got a call Dad took a walk & went of path 1 block. He was not sure how to get back? Called abandonment to Villaige & NOW he needs constant supervision unil we relocate him. HERE IS THE MOST CARZY THING $75.00 per hour extra thats $1800 per day on top of the $6100. another thing dad needed INR done- number never sent to company. I was on vacation I might add as all this is taking place. MONEY MONEY MONEY.

We moved my father to Juniper Village in July of 2024. He was only there for 16 days. During that…read morevery short period of time, we were rarely able to get in touch with the staff. They are definitely extremely understaffed. He had 3 bad falls, 3 trips to the ER, and ended up with a severe subdural hematoma. After consulting several medical professionals, we were advised to move him to hospice. While in hospice, (at Canterbury Place), he got the care he so desperately needed and definitely did not get at Juniper Village. We simply couldn't risk a 4th fall or a 5th! In fact, no one could ever explain what actually happened. During his stay, we were told by several staff members on multiple occasions that my dad was very aggressive, extremely disruptive at meal time, and in general, a very difficult resident. However, Lisa, the director, described him as friendly, engaged, and building bonds with other residents in the community! My dad was a very angry man. I can't see him building bonds with anyone! Also, due to some false / fabricated information, my mom and I were banned from the home to visit him! Banned! Can you imagine? We will never know what that did to my father! He passed away peacefully back in August. I would never recommend that facility. I get chills up and down my spine whenever I'm in Monroeville. It all comes back to me!

My family member is a resident at Independence Court. They love the meals and activities. Even…read moreduring Covid 19 they are still offering entertainers and fun stuff for her to do. I'm so happy about that. But the most important is the many, many precautions they have all year to keep her safe from Covid. I'm very pleased.

Would not put my dog here. Short staffed and residents are treated poorly. Corporate gets rich…read morewhile these poor people spend their life savings on terrible care!! I worked here, it's horrible!!

I have been associated with Arden Courts of Monroeville for five years that our loved one has…read morestayed there, and I continue to be so pleased and thankful for the wonderful care provided by the excellent team at Arden Courts. Residents there are in various stages of Alzheimer's, dementia, and physical ailments, but the Arden Courts staff treat each person as if they were their own family. The location is kept very clean and orderly, and the staff members are very attentive to resident's needs. The single rooms in the four residents' "house" are very nice and comfortable. The nursing staff is on top of all matters and calls to let us know if there are any concerns, no matter how small. Arden Courts does a wonderful job with games, activities, crafts, outings, snacks and treats. Entertainment is common at Arden Courts, and you will often see and hear musicians, singers, performers and the like. Spiritual needs of the residents are met too though various church and communion services, and through the ministry of the St. James Fellowship, led by St. James Director and Arden Courts Chaplain, Rev. John Patterson. The food service is the best I have seen in any location. It's wonderful, and it is so comforting to know that our loved one is receiving good, nutritious food. Arden Courts' director, Ella Bostedo, is one of the most loving, caring, and sensitive people I have ever met, and her love and passion are evident throughout the facility. Taking your loved one to a memory care facility is difficult under any circumstance. But Arden Courts of Monroeville helps so much to welcome our loved one and our family, and by extension Arden Courts becomes one of OUR family members too. I highly recommend Arden Courts of Monroeville.