I usually never write reviews but I feel the public needs to know where they could potentially be sending their own loved ones. If I could give 0 stars I would. After being advised to place my mother here, I was completely unaware of how unprofessional the inner workings of this facility was. I cannot stress enough, DO NOT SEND YOUR LOVED ONES HERE! My mother was here for only a few weeks, and within that short time period, she was assaulted by another resident who was placed in the same room with my mother only three days prior. They neglected to have both room phones working, and when trying to call out to family, the woman tried to barricade the entryway to their room with her personal wheelchair. Once my mother had gained access to her room she tried to call home, when the resident came up behind her and proceeded to punched her in the chest... Prior to these events, upon this resident being relocated to my mother's suite, she had demanded that tv's should not be utilized. The staff do not monitor nor protect residents from these horrid interactions. Nor do they evaluate the compatibility for rooming residents together. Staff members yell at you when trying to report incidents. They falsify what is being reported without being present on scene during these horrendous acts. It is beyond shocking that workers who yell at residents are still being employed at this establishment. Management does not fall far behind the staff, as they too are unsupported and provide no assistance in protecting our loved ones. In modern times you are not allowed to simply assault someone and get away with it. They had no care in the world for what had occured, I only wish I had better advisement in choosing a location for my mother. Please be warned what can occur in this facility... read more
