We've been customers with this company for over 18 years and have always been very satisfied with their products and customer service, but something has definitely changed with their attitude, and thus the reason for my poor review.
They serviced our door recently and invoiced us a short time later for the balance net 30 days.
Since they do not take credit cards I sent them a check a little over a week later for the full amount.
During this short time I received a call from them asking where the check was, which I find insulting, but moreover an indicator that this company might not have enough working capital to cover their overhead.
The bottom line is they have my check and I will be looking for another garage door company for my future needs. read more