I got new blinds. I was due to get replacement windows and they wouldn't do the installation if…read morethere were blinds on the window. Eric arranged for Johnny to come the day before and take down all my blinds, and then he came back and put them all back up. Eric kept me updated the whole time. Consummate professionals. Nice to know that there are still people like that.

I found EJ's on Yelp after having a negative experience with another company that had the most…read morepositive reviews on Yelp. Eric (the owner) is a no nonsense guy. He did a great job in explaining different choices for different areas in the house and took into consideration my dog who jumps at the patio sliding door. When he was done I pretty much had my mind made up on vinyl blinds on the kitchen window and patio door. With shutters in the rest of the rooms. He came back to take measurements and explain different choices on the shutters. There were a few things that I had to ponder about and Eric gave me his opinions/suggestions. It took about four months for the shutters to be ready (made overseas). I thought it was a long time but it seems to be the norm these days. I could have paid an extra $300 to have it done in a month but decided I wasn't in a hurry. The installers Johnny and Luis were super efficient and very nice. They did a great job with installation. They couldn't install the shutters on one of windows and told me Eric would be in touch. First thing the next morning I received an email from Eric apologizing saying he had made an error and he would have the shutters redone. He paid to have the shutters done in the shorter time (four weeks). Johnny and Luis came back yesterday and installed the last shutter. It took them 15 minutes. The first company I dealt with left me with more questions than answers when their rep finished his pitch. Eric on the other hand did such a good job in explaining everything I had very few questions. The shutters and blinds look great. Highly recommend.

TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

Gina deserves some sort of award for the patience she demonstrated over the course of the year it…read moretook us to make a decision. She was personable, took the time to understand my style and always gave feedback/recommendations without ever pushing us in any direction. I had several home consultations with other vendors but Gina was the only one who truly took her time with us. You get what you pay for in terms of personalized service and results - both she and her installer John are wonderful to work with. Thank you Gina!!

I needed 7 new shutters and 4 vertical blinds for my house. I contacted Custom Wood Shutters &…read moreBlinds whom I had first done business with back in 2006. Eron came to my house, explained everything thoroughly, helped us with fabric color selecting, and gave us a very competitive quote. So we placed the ordered. It took a few weeks for the custom shutters and blinds to arrive. Mark did both the shutters and blinds installation in a few hours. The shutters and blinds look great. I highly recommend Custom Wood Shutters & Blinds.

We had a wonderful experience with Custom Wood Shutters and Blinds. The consultation was…read moregreat--very personable and knowledgeable, which made the whole process feel easy and stress-free. Throughout the project, the team kept us updated on the progress, which we really appreciated. Everyone we interacted with was endearing, polite, and genuinely cared about making sure we were happy. The final products are excellent and have completely elevated the look of our home. Highly recommend!

Shade IQ did a great job with the shades for my places. Chad was very responsive. Everything was…read moredone right on time. The shades look terrific.

I had a shade that wasn't rolling up evenly and contacted Shade IQ. They were very responsive, easy…read moreto work with, and reasonably priced. After I brought it in, they found that nothing was broken--just a clip on the cord had come apart. They fixed it and didn't charge me. Really appreciate their honesty and great service!

You don't need to go anywhere else for new shutters. This company has the highest standard of…read morecustomer service. From start to finish we received the best experience with "Thrifty Shutters"! When Tom came out to give me a quote, he was on time, clean, respectful & explained the whole process along with the best price, and the most fair quote that I received from other shutter company's. I was lucky enough to get Tom for my installer, & I couldn't be happier with the results. My new shutter's are absolutely perfect & Beautiful!! I will continue to always use this company & tell anyone I know about them too! Cathy

I'm very satisfied with the service and the quality of work from Thrifty Shutters. The shutters…read morelook great and were installed perfectly. Tom, who did the installation, was very friendly, professional, and very meticulous with his work. You can tell he takes pride in what he does. The owner was also easy to talk to, very accommodating, and straightforward. Pricing was fair with no pressure or surprises. Overall, a great experience from start to finish. I would definitely recommend Thrifty Shutters.

I LOVE my new blinds! I ordered plantation shutters with attached cellular shades for room…read moredarkening (when needed) behind them. They are beautiful! I love it that Budget Blinds offers the set together. I had Home Depot's Blinds.com out for an estimate as well, but they do not sell the set. To get both cellular shades and plantation shutters, the cost would have been 40% higher. Just FYI, to allow at least 6 weeks for your project. The factory is not very quick at getting the product to Budget Blinds. I highly recommend Budget Blinds. They were great to work with and very reasonably priced. The finished product is beautiful, and I will be using them again in the future! Worth the wait!

Gene the installer gave me a well advanced notice of install date/time, he arrived and recognized…read moreme from installing our downstairs window coverings a few years ago. Gene was clean, quick and very friendly! I would highly recommend Budget blinds to anyone looking for new window coverings in the near future.

We had a great experience with Jeremy. He was very responsive, friendly and professional. Our zebra…read moreblinds look amazing! Very high quality with loads of features and the price was unbeatable! We got motorized blinds that charges itself by solar and they work with our Google home ecosystem. It took a while to get all the windows installed but it definitely worth the wait! Highly recommended

i had motorized shades installed for 10 windows about 2 years ago. Jeremy was super quick to come…read moreout and provided a competitive quote. his responsiveness is the reason i chose shutter & shade shoppe! Great quality and price. :)

The South Coast Shutter and Shades Team of Donna, Francisco, and Luis provided stellar customer…read moreservice and expert installation of the beautiful shutters and pull down solar shades. It is a pleasure to work with Donna and her team! Your superb services will be sought again in the future. Huge thanks!

I needed blinds for my office space and South Coast Shutter and Shades were great! The install was…read moreexact and timely. Communication was timely and available. The enthusiasm for the project was appreciated too. I'm so glad we found these guys for our space as a buildout is so stressful, anyone who can make it easier is so appreciated!

Wow! I love this company!…read more You can tell they really care! From the consultation all the way to the installation they showed themselves to be professionals! I really see the value! I will definitely reach out to you guys for my next project!

Classic Improvement Products has been great to work with! They responded right away to my Yelp…read morerequest and came out to show us their product and measure. We had our retractable screen door installed yesterday and are so happy with the quality! We highly recommend this family owned company!

I didn't end up purchasing from Excellent Blinds and Shutters, but they absolutely earned this…read more5star review. I reached out looking for a specific 4 panel sliding system & they responded almost immediately. Instead of trying to sell me something that wasn't right for my home, they were completely upfront that their current products probably wouldn't meet the style I was looking for. That kind of honesty is rare. No pressure, no sales pitch, no wasting my time. Just fast, professional communication and straight answers. Sometimes you learn more about a company by how they handle the sale they can't make than the one they can. Excellent customer service and integrity. I wouldn't hesitate to recommend giving them an opportunity.

Great customer service and everyone I spoke with was very nice and professional…read more However, I am extremely unhappy with the actual installation and final product. First, the installation team left without addressing the cracks/damage to my windowsill. They obviously saw the damage but did not mention it or let me know that someone would be scheduled to come back and fix it. I had to call the company myself and send pictures before they sent someone out. When they came back, all they did was sand down the damaged area and fill it in. I am also very disappointed with the fit of the shutters. I was told afterward that the shutters are not custom-sized and that the gap around them is "industry standard" because of the sizing of new-build windows. The gap is large enough that you can actually see the screws, which makes the shutters look like they were not properly sized for the window. What makes this even more disappointing is that their website advertises "custom shutters" and describes their shutters as having a "perfect fit." Someone came to my home to measure my windows before I purchased them, so I was under the impression that the shutters would be custom measured and ordered specifically for my windows. I was also told that I would have to wait weeks for the shutters because they needed to be ordered in the correct size. The final result does not look or feel like a custom, perfect-fit installation. When someone finally came out to address the damaged windowsill, I was also told that if I wanted to cover the large gap, I should purchase a weather stripping product from Amazon and install it myself. I was very surprised that after spending $1,500 on two windows, I was being directed to purchase something myself to make the shutters look properly finished. Had I known beforehand that there would be a noticeable gap, visible screws, and that I would essentially need to add my own weather stripping to make the installation look finished, I would have purchased from a different company. I spent approximately $1,500 on shutters for just two windows, so I expected a much better fit and finish. I understand that some clearance may be necessary for installation, but the large gap and visible screws are not what I expected from a company advertising custom shutters and a perfect fit. Overall, while the customer service was pleasant, I am extremely disappointed with the final product and the way the installation issues were handled. I wish the expectations regarding sizing, gaps, and installation had been made clear before I made the purchase.