A few days before Christmas I brought my clothing items to the Sun BLVD location to be dry cleaned. The store called me a day or so later and told me that I wouldn't be getting back my brand new sweaters back, as their machine broke and completely shrunk my items to the point where they wouldn't be wearable again. They offered me store credit. I kindly asked them to reimburse me for my items as there was more than $1500 worth of brand new items that were damaged. I asked to also see the sweaters and they refused to provide them back to me. My boyfriend and I had seven different discussions with the woman working in the store where we asked to have the owner call me so that we could resolve this issue. The owner was made aware by the store worker of this issue, and he has refused to call us back. We even had the coffee shop owner next door get ahold of him over the phone to ask him to resolve this issue with me, and I still have not received any call. We have warned the store that if they continue to refuse to provide me back with my personal belongings and reimburse me for the damaged items, I will file a police report for theft. It has been so frustrating and disheartening for something like this to happen right around Christmas. I was a loyal customer to their business for nearly 2 years and never had an issue before. I find it so disgusting that I can't even get a call back read more