Great facility! First time here and the staff was SO friendly and helpful. They made sure to…read moreexplain anything we had questions on. The beds & tanning room were clean, no wait time. Overall great experience!!

they are sooo friendly at golden glow and they have a welcoming atmosphere. i never wait super long…read moreand it's always clean. the owner is super nice!! i definitely recommend this place!!

Vibe! Loved the atmosphere, great new technology, amazing discounts, knowledgeable friendly staff,…read moresuper clean beds and facilities.

I love that I can run up the street in my little farm town & there's a tanning salon just four…read moreminutes away! The cleanliness of the salon, the reasonable membership prices & the ever so knowledgeable staff is what keeps me coming back. I have the platinum 5 star monthly membership & love it. The shark as they call it, is a high pressure bed & gives the best long lasting color. There's truly not much to complain about I guess I wish some of the lotions were not racked up to an outlandish price. The previous owner did not mark them all the way up to full retail price.

I had a free consultation today, and have never had any sort of cosmetic procedure/injections…read morebefore. The office is clean and bright, and the associate at the front desk was very nice and friendly. I had my consultation with Kaylee, who was so kind and informative, making me feel very comfortable and educated on the whole process. I ended up trying a bit of Botox and got a lip flip, and the whole process was very minimally painful and so quick! I'm excited to see the results!

I was a member and received mock laser. The settings were not high enough to produce any mends and…read morethe service cost more than $550. I asked for a refund, they told me to FLY back here and try to reschedule. Which I did reluctantly. I moved to Colorado right after that procedure. I tried to reschedule when I was in town visiting my folks which was extremely difficult when it was cancelled by bio and then the rescheduled with the same provider that I asked not to see. So, I asked again for a refund since it is not reasonable for me to fly there and then have a cancellation and try to deal with flight delays. They agreed to send me a check and I gave them my address. That was over 2 months ago. I never received the refund check. I have called VIO three times since then and left a message for the manager with the receptionist and once on the machine. They DO NOT CALL ME BACK. I've been nothing but patient and kind and I don't appreciate being lied to. This is incredibly expensive procedure I do to minimize my melasma. But, it has to be done correctly. VIO is the only time I have had this done incorrectly and I have had MoXI at least 15 times at other places. You need to call me back and send the refund check. This is your last chance or I have to leave reviews like this and make a better business bureau complaint. Your choice. Do the right thing, Please return my call and send the check that was promised to me.

This Ulta location is great. The employees are always super friendly and helpful. Today I went to…read morefind some hair volume products to use with my Dyson. My hair type doesn't always hold well when I use it so I wanted a volume mousse or something else that I can use to do my blowouts. When I first got there, one girl asked me if I needed help and I told her my dilemma. She recommended two brands that she said have good products. She recommended a pricier brand and one that is a bit cheaper which was really nice. She always reminded me that if it doesn't work, I can return anything within 30 days, even if it's been used. When I went to checkout, the cashier was also super kind. Throughout my time there, many different people asked if I needed anything which I really appreciated. Great customer service at this location.

If you happened upon my nightmarish experience with the Heathers, er Sallys I guess, of Cuyahoga…read moreFalls' Sally Beauty Supply, let me first assure you that I finally achieved some vivid hair color not found in nature. I couldn't bear exposing myself to the trolling of the Sallys, and I had no hope of any better treatment from that store so I drove to Kent to try a different location. As I mentioned, Sally has always been great--- the employees at the Howe Street store just intentionally gave me bad advice and lied about products when I asked questions. My eyesight is poor and I need assistance with small print. By the time I got there, it was closed and I threw my hands down in frustration. I saw Ulta across the parking lot and I started walking. A woman who was involved with a customer at a curbside pickup told me they were closing soon. I asked if I was allowed inside. I was masked. She said "oh sure!" She followed me inside and when I turned abruptly to face her she jumped back and warded me off. "Too close!" She yelled. "I don't think you will find anything you want here." She continued. "Thank you." I replied. I walked away feeling her breath on my back. Five-ish short frantic minutes later I seized upon "Anime" a delightful blue dye from Lime Crime's Unicorn Hair line. I had rushed through the clean, well-organized shelves easily finding my prize. I briefly considered a few other purchases, but the unpleasant woman made me feel unwelcome and I just wanted to leave. I found the checkout. A woman stood in line ---arms overflowing with goods. She tried to wave me ahead of her and little bottles started bouncing to the floor. "You have a right to your place in line" I said with a smile. "But..." "And no one would want to stand with all of that rather than put in down on the counter. Please" I made sure that my genuine smile was evident, "go ahead." And she did. Now the awful woman came up to a closed register. An apparent friend of hers came right up to her, they pressed their heads close together and cooed about some item. Then they looked at me. Both clacked their tongues. "I suppose I can take you here," Misery sighed. "I suppose you can." I replied. "I will need your phone number and id for your rewards." "I don't have a card and I will never shop here again." "You can give the points to someone else." Disturbed that she might be suggesting herself or her friend, I pointed quickly at the still checking out nice woman who had been ahead of me in the line. "Give my rewards to her." I happened to run into the nice woman in the parking lot. She told me her own story about the strange behavior of the unpleasant employee, who had ignored her as she shopped and then walked up to her as she stood waiting for someone to come to the register and asked her, as she stood with her arms full, "did you find everything okay?" The employee had then turned and walked away. She had not offered a basket nor had she opened the register. "I spend a thousand dollars a month in there and now I don't think I want to go back." Here's why to go in: clean, well organized aisles and a smattering of every category. Is Ulta still the JC Penny of beauty? Yes. But... * if * you know what you want, this store will have *something* that ticks the boxes.

Tanning beds are great, but DO NOT go to Avon location. The manager is aweful. She is…read moreargumentative, cold, and just plain rude! My husband bought a big package and due to health issue she would not let him transfer credits to me. Other employees there were so nice, but I will never return due to her demeanor and rudeness!

Had a membership due to i loved the place. Had emergency situation arise due to Domestic violence…read moreand had to move 1.5 hours away within 3 days. Owner would NOT refund the monthly membership they took out before i had a chance to regroup and stop it. Very non empthatic.

Very hot beds at a great price huge section of products friendly staff very clean i day its my go…read moreto tanning place

I've used this salon under many different owners, and sadly i will not be going back under the…read morecurrent owner. Owner was rude and used a disrespectful tone with me in front of other customers. Resulting in me asking for a refund, no longer wanting to do business there. Her actions were erratic and rude at random, maybe having a bad day and decided to take it out on customers and also stating she blatantly didn't care

Great experience from the minute you walk in the door to excellent massages and after massage…read morerelaxation room and shower. Kelly- excellent, pleasant and personable receptionist Mackenzie- incredible for facial and massage Ashley- incredibly strong hands for those tougher aches. Alana- gentle massager Mary- what a great personality. She is such a passionate owner! I've been a member for over a year and will continue to be. My husband loves it too and everyone deserves some R&R!

Very unfortunate experience for my husband. I'm grateful that I did not have the same experience…read morewhen we visited this Spavia. Due to the nature of what happened at Spavia in Strongsville, Ohio, my husband does not wish to revisit the details and asked that I write this review on his behalf. At first, the owners/managers of this establishment seemed genuinely concerned. They even asked that he send his experience to them in writing, since he was too upset to express it in person at the time. We were hopeful and did so--almost a month ago--but to date, we've received no reply from them. Regarding, his experience. We had hoped to write an updated, more positive review based on their stated desire to "make it right." Sadly, we cannot. Below is the review sent to the owners/managers about a month ago. Please read on and judge for yourselves. My husband and I had our first visit to Spavia last month in Dublin, Ohio, where he received an outstanding salt stone massage. Since we live in Cleveland, he was looking forward to having a similar experience at the Spavia in Strongsville. Unfortunately, this visit was the complete opposite -- truly awful for him. Based on his provider, Ashley's reviews, it's clear his experience with her, wasn't due to her lack of skill or knowledge, but rather her lack of enthusiasm and unwillingness to perform the service with care. Making his 60 minutes session grueling and very uncomfortable. Far below Spavia's standards. From an excessively long and overly oily scalp effleurage "rub." It could hardly be called a scalp "massage." To the poor use of the stones, it was absolutely apparent that Ashley performed the "whole" service begrudgingly. After spending over $200, including tip, my husband left feeling stressed instead of relaxed. Maybe she was having an off day, but for an establishment like Spavia -- especially at this price point -- the service was totally uncomfortable & unacceptable. To say the least. I'm writing this review on his behalf, as it was such a disappointing and demeaning experience that he prefers not to relive it. To their credit, the managers immediately expressed concern and offered to "make things right." Since he was unable to explain his level of disappointment at that time, the managers advised him to write this review. Which we sincerely appreciate. We only wish the experience itself had reflected the high standard Spavia is known for.

I tan infrequently, and I'm blonde, so I need a place that listens and didn't put me in a bed where…read moreI'll burn. They did a great job, I was in a low watt bed, for the appropriate amount of time. The service is good and its clean and organized.