Had a really great experience yesterday when I got gel x done! I really appreciated that the salon…read morewas clean, relaxing, and great service. I will definitely be back!

Lynn is my girl! This place is clean and efficient with a variety of colors and services to choose…read morefrom.

I have been going to Unique for years. I've been to the Buckhead location but Cumberland/Vinings is…read morereally my home location. Oh and I love the new Vinings location. Very nice and bright, closer and same plaza as my lash studio! Nevi is my go to person for threading. She's so nice and does a really good job. She also does an amazing job tinting my eyebrows! I love the shape.

Have mixed views! The vibe is really clean and the service was good. It would have been 5 stars if…read moreI kept the threading on the lip and eyebrows, but then I regrettably asked about my armpits. The hairs were too short so it shouldn't have been waxed, but not only did it hurt, it also left a mark! I wish they would have had forethought to tell me it was too short before using the wax. Obviously the wax was also too hot so that's why it left a mark. It's been two months and it's still there. I thought she was going to waive the price but she didn't.

First time going; will return and definitely recommend…read more The salon was very clean and had a relaxing atmosphere. Excellent service from my technicians - Tony for SNS/mani & Rose for pedicure. They didn't try to upsell. The price online when I made my appointment was the price charged. (I have been a victim of bait/switch by other salons.). Sugarcoat also has a loyalty card.

I've been a loyal client of Sugarcoat's Midtown location, but I decided to give the Buckhead spot a…read moretry since I had business in the area. Initially, I was optimistic, but honestly the experience left me with mixed feelings. My cuticles were overtrimmed to the point of drawing blood several times, and one of my toenails was cut too short, causing some discomfort. The tech attributed it to me having "thin skin," but as someone who keeps their cuticles soft and has never had issues with bleeding during nail appointments, I found that explanation hard to accept. Also, maybe my techs were newer and still building experience, but the filing on my nails seemed excessive, leaving them thinner and weaker than usual, and that felt unnecessary for a simple gel manicure. Now for the positives. TO THEIR CREDIT, my techs worked on my hands and feet simultaneously, which made for a quicker visit which fit very well into my busy day. They did give a small discount due to my sore cuticles. And the Buckhead location is undeniably beautiful, with a bright and welcoming atmosphere. Being there just makes you feel pretty. I'd be open to returning if more care is taken with cuticle cutting and nail filing.

This is an excellent location! Easy to get to, lots of parking…read more The woman at the desk was nice, they got me checked in right away. Stephanie was my waxer and she was so good. Really friendly and pleasant, very good at making non-awkward conversation. She was also obviously skilled and experienced at her job. The whole service was quick and well done. This is the best location I've been to in the Atlanta area so far. Their pricing is standard for every other EWC location and their covid procedures made me fell safe.

Even the Staff complains about management at this location, two of them left the job for that…read morereasons, I experienced it first hand last week, and even after multiple promises to rectify, this issue has not been rectified. A clear statement about the managers attention to honesty, professionalism and respecting a customers time and promises made. Issue: I had a 2:15 PM appointment and called ahead to let them know I would be about 7-8 minutes late. I received confirmation not once, but twice, including directly from the manager, that everything was fine and my appointment would be honored. When I arrived, I was checked in and told my esthetician would be out shortly. After waiting more than 12 minutes (very unusual as you get ushered in right away), I learned that the manager had already reassigned my appointment slot to another customer without informing me. Nobody told me before I arrived. Nobody told me when I checked in. Nobody told me while I sat waiting. And she left the office at 2.29pm right on dot, without informing me anything while I was sitting there waiting to be called in. Instead, I had to ask what was happening before anyone admitted that my appointment had effectively been given away. The issue isn't the scheduling mistake. The issue is the complete lack of communication and respect for a customer's time. If the manager had simply told me the truth when I called, I could have adjusted my plans. Instead, I rearranged my day, drove to the center, sat waiting, and ultimately had to leave without receiving service. Even more disappointing was the lack of follow-up afterward. Its day 7, the manager promised on text messages to email me to 'rectify' this issue and asked me not to escalate it further. She even deflected my request to give me contact of her district mnanager, her general manager and franchisee owner, as well as corporate HQ. I found all details online and now sending them complaints as I write this review. This experience reflected poor management, poor communication, and a complete disregard for customer time. I see many + reviews, and most of them appear done by bots as they all seem to speak the same language and similar tone.

As soon as I walked in, I was kindly greeted. My waiting time had to have been less than three…read moreminutes for being a walk-in. The service was not rushed. It was done with care and honestly the best massage I've received. I got the jelly pedicure with gel polish. I was charged a very affordable price. The service was a 10 out of 10. The gel polish was applied with cautiousness and I was not poked or pricked not once yet the nail tech was able to get all of my calluses and dead skin removed. I felt welcomed! I will be coming back.

I have been a customer at this salon for over a year and the quality has gone down drastically…read more The new employees have terrible attitude. Their wait time is too lone and the overall vibe is just off! I will not be returning to this nail salon.

This weekend was my second visit to this spa! I will…read morecertainly be back. The young ladies at the front desk are delightful and my massage therapist River is the absolute BEST. UNFORTUNATELY, I did interact with the manager from Sunday morning. I don't think it's wise to mention her name. However, I was very disappointed and dissatisfied with the interaction. To say the LEAST she should not be on the forefront interacting with the public in person or via phone. Her demeanor, verbiage and tone were all extremely condescending. I do hope this review helps her grow in those areas especially being in a leadership role. I also hope to never encounter her again throughout my continuing visit to the spa. See y'all soon!

I had a great experience at this spa. Princess is, hands down, an awesome masseuse. Natural Body…read moreSpa has great customer service and parking. Princess answered all of my questions and made me feel comfortable. I haven't been here in a while, and I'm happy I came back to enjoy my birthday discount. I went during the day and had an ample amount of parking spaces.

Under new ownership as of October 31, 2024. Found this nail salon after my usual nail salon was…read morebasically closed due to a power outage in the area. Rico Nail was open, not packed and had power! That's all that I needed to try it. Met the new and really nice owners. They just purchased the location and opened at the end of October. It's only the two of them for now...so call ahead to book an appointment and save 10%. Maria did SNS on my nails. She did a really good job!! The square round shape can look funny, depending on who does them. But I really liked the shape, her technique and the overall experience. The other owner, Maria's fiancé, did my feet. I got the Vocanol Pedicure for $57. I thoroughly enjoyed the pedicure. Let's start with the massage! He used the right amount of pressure, rubbing and kneading! The massage was just what I needed. The Vocanol also comes with a hot rock massage and paraffin wax. The hot rock massage was good; I don't I'm a fan of hot rocks...even with back massages. The paraffin wax at the end of the pedicure was great!!! It was an overall GREAT pedicure and worth the money...and he took his time!!! I will definitely be back!!

I wanted to love this place!! The prices are so reasonable and the staff are all so sweet! I love…read morethat they're always playing the travel channel or YouTube in here and the staff is so friendly! .. but I've been twice and both times my acrylic was lifting in two weeks or less. I can almost always get 3 weeks and even 4 when I get too busy for a fill, but both times here this wasn't the case.

This nail salon had one of the higher ratings among the other nail salons in the general area. I…read morecame in around 5:15 on a Wednesday evening, initially for a pedicure. My service provider asked if I wanted a fill in. I said yes, although that's not what I came in for. They found someone on staff to do my fill in then suddenly I was asked to come back the next day (lol?). That didn't work for me, so I just paid and left. I was offered 10% off which I appreciated. The pedicure was phenomenal. I just didn't like being asked to get a fill in, saying yes, to then be turned away.

SERVICE: Great service; been here a few times & never had bad service…read more QUALITY: Awesome. VIBE: Before they seat you...I was asked what would I like to drink. I told him..."Surprise me"...he brought me a red wine. I been here 2-3times now & I enjoyed their services.