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    Palm Beach Pit Crew

    4.3 (6 reviews)
    Closed • 9:00 am - 4:00 pm

    Services - Palm Beach Pit Crew

    Routine automotive maintenance

    Engine customization

    Auto exhaust customization

    Palm Beach Pit Crew Photos

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    Tire Kingdom - waiting additional 30+ minutes after they said it was ready

    Tire Kingdom

    (85 reviews)

    Schedule my vehicle to be worked on at this Tire Kingdom after previously taking it to this…read morelocation. We were recommended to replace the sway bar, sway bar links, and the outer-tie rods on both sides of the vehicle. Mind you, sway bars are heavy large metal rods that connect both sides of the suspension/linkage to the vehicle and is all metal; very hard to bend it or damage it. I was skeptical to say the least. We called several times to confirm the SWAY BAR needed to be replaced; yes was the answer. I will test someone's integrity and truthfulness due to the society we live in today. I painted my old sway bar in certain places to test that integrity. Upon picking up the vehicle and inspecting, the sway bar WAS NOT replaced. I confronted the service rep and asked if the sway bar or sway bar links were replaced and he stated the sway bar. A mechanic who worked on the vehicle came over and showed me the sway bar links were replaced, and stated the sway bar was not replaced. I confronted the service rep specifically and then he changed his story and said the sway bar links. I was charged for almost 3 hours of service with 2 new tires and balancing, so I'm not mad about the time charge considering removing/mounting new tires and balancing takes some time. I am mad about the sway bar stating it was replaced. It literally takes 15 minutes to change both sway bar links, if even that. I'm disappointed in the rep that he was not knowledgeable in sway bar/sway bar links and not knowing the work being replaced or just dishonesty and not wanting to admit it. Sway bar links, outer tie-rods, tires, and balancing were all good though, so well-done by the mechanic. Disappointed with the service rep.

    Extremely frustrating experience. I called ahead for an oil change, one replacement tire, a…read morerotation and an alignment, yet my car wasn't even worked on for about 3 hours. They recommended replacing all tires, I agreed. The manager, David told me ALL my lug nuts were damaged and said I would need to pay about $599 to replace them before they would install my tires. When I asked to inspect the lug nuts, the technician said only two needed replacement, which directly contradicted the David, the manager. After 5.5hrs of waiting and discussion, they installed the one replacement tire anyway, even though I never paid for the lug nut service and no lug nut was replaced. I left without the oil change I came in for and with serious concerns about the conflicting information I was given by the manager who was very unprofessional and condescending.

    Tire Kingdom - Chris

    Tire Kingdom

    (67 reviews)

    Came into Tire Kingdom with a dead battery and honestly dreaded what the bill was going to look…read morelike. Laz and Sue checked my warranty, confirmed the battery was covered, so I only had to pay for the labor. That alone was a huge relief. No attitude, no trying to sell me on anything extra, they just looked it up, told me straight up what was covered, and got it done. Laz and Sue made sure everything was processed correctly. In and out without any hassle. You never know how a warranty situation is gonna go, but these two made it as painless as possible. Really appreciate the transparency and the no-nonsense service. Will definitely be back for my next tire or battery need. Ask for Laz and Sue, they will take care of you!

    Made an appt for Sunday at 3pm. Called early in the morning to see if it was okay to drop off my…read morecar before the appt. They stated, "yeah bring it by it's no problem. I asked if I were to bring it at 3pm would they have it done by the time the store closed. They stated yes of course. So I brought it by them by 10am. It was now 3pm and I haven't heard anything so I took it upon myself to see if my car was ready. They picked up and said, "let me go check." They then proceeded to put me on hold. I wait for 6 minutes. No one came back to the phone. I call back. They pick up and put me on hold again. I am now on hold for another 26 minutes. In between my hold my brother in law calls them. They put him on hold. He continuously tries to call them and they don't pick up the phone. At the end of my now combined 30 minute hold they decide to hang up on me. I then call back. Phone continues to ring. They finally pick up. I ask again what is happening with my car. They now tell me the tires are not available. We can have them in by tomorrow. SO YOU COULDN'T TELL ME THAT EARLIER?!!!! I HAVE TO CALL, WAIT ON HOLD FOR 30 mins, GET HUNG UP ON JUST TO FIND OUT THAT THE TIRES AREN'T EVEN AVAILABLE WHEN I LITERALLY PAID A DEPOSIT FOR IT TO BE AVAILABLE?!!!! Oh it gets better. I then let them know do not worry about it, I will pick up the car, and then I proceed to head back to the store. When I get there, do you think I got an apology? nope. So I ask the manager, "if I dropped the car off at 10am why in the world am I finding out at 340 that my tires are not here?" What did the so called "manager" tell me? "Wait when did you schedule the appt? You were able to schedule? Because yeah you shouldn't have been able to...let me see......." As this "manager" is looking and clicking away at the computer I literally just say forget it. What's the point in talking to yall? The two people who were so called managers had the customer service experience of a first day worker who hasn't even gone through training yet lol. Tire kingdom is a joke. I had a bad experience at a previous one when they broke my chair and I thought a different location would be better. Obviously it was not. This horrible service happened at the location located on 1201 Hypoluxo Rd, Lantana, FL 33462. Do not shop at tire kingdom. It's not even worth it anymore.

    Palm Beach Pit Crew - autorepair - Updated October 2026

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