Please note this is an updated review and reflects the corrective action by Prices. Today Prices…read moresent a technician who corrected the problem by locating the transformer on a more secure circuit. The tech did a great job and had the problem corrected within 30 minutes. Thanks! Previous review. We have been dealing with Prices Alarms since 1997. Our house had a Prices system when we purchased it. Since then we have had two upgrades. The most recent in 2011. Installs went smoothly. In 2011 we also subscribed to monitoring. And this too was pretty good, however the first system was not installed correctly and subsequent systems have had a serious problem in that first the installers just left the wires to the sensors on the crawlspace floor. During the upgrade this was corrected, however the installers told my wife there were problems with the electrical hook up. The system was connected to a ground fault circuit breaker that will trip occassionally when water gets on the outside electrical plugs or an older appliance is unplugged from a bathroom electrical outlet. When this happens the circuit breaker trips and without any indication the security system back up battery runs dead. This has killed two batteries. The dead battery loss of power alerts the security monitors and they call to ask what happened. I contacted Prices to have them come re-wire the system to another circuit breaker, however they told me I had to pay for this. I don't think I should have to pay for a bad installation. So far we have determined to subscribe to another security provider because this is really unacceptable that Prices does not do a proper install then wants the customer to pay for their mistake. Sorry but we will find someone else.

We've had a lot of difficulties contacting them about our business security system. They have…read moreovercharged us a bunch of times (for a year now!), and we have emailed and called them with no response! Not very happy about it.

I have use Wired Up to install a complete A-V system in my last 2 houses. They work quickly and…read morewell and I have been more than satisfied. An outstanding feature of the company is their accessibility. I'm not sophisticated technically but if I have a problem they have always responded on the same day and will either talk me through a problem on the phone or come by in person. Always pleasant with nothing to small to merit a positive response. Martin Collis

From the owner: Home theatre installation Home automation systems…read moreLighting control systems TV installation Multi room audio Surround sound systems Security cameras Security systems

We have used Laserstar for over 7 years with no issues. We have had great interactions with the…read moreowners and find them caring and attentive. Their prices are very reasonable and the call centre is vm quick to respond. Scott works hard to assess the client's individual needs with the best security system. I would highly recommend Laserstar.

Absolutely the WORST alarm company in Victoria BC…read more The owner Scott McNay cannot tell the truth. They installed an alarm system for me and had a few glitches along the way. After having a false alarm and no phone call we started to question the service. It turns out that they were charging us for monitoring but NEVER HOOKED IT UP. They would not offer us a credit as apparently it was our fault that we were being billed and charged for a service that was never provided. STAY AWAY He robbed us, hopefully he wont rob you

Professional and responsive. Gave his opinion and analysis of our particular challenges with an…read moreinvestigation.

Cloyd's knowledge and expertise as well as his wealth of experience has been invaluable in…read moreassisting me on several occasions. He is thorough, conscientious and professional in all he does. You won't regret getting him on your case. Highly recommended.