Really enjoy the overall atmosphere of the casino from time to time…read more Brought some family members in for an afternoon till they lost their money But they had fun, i rarely gamble but enjoyed watching the people Had a cocktail and relaxed

Casino is nice and clean, so are rooms. Beds were VERY hard. The rainfall shower head has zero…read morewater pressure and points straight down, making it hard to clean your entire body, had to do half in the tub and half in the shower. Pool has TOO MUCH CHLORINE in it. My husband and child jumped out after only a few minutes and their eyes were on fire! We had to rinse them over and over w water and rinse immediately in a shower. It smelled like straight bleach. The posted hours at the shops restaurants and pool were not adhered to, seems like they opened/closed wherever they felt like it. The casino is not 24/7. Only on weekends. It's not open until 8 am, they have the whole casino blocked off and every morning when we were leaving before 8 am they gave us a hard time when we wanted to leave the casino and walk to the parking structure to get our car. They literally argued w us about leaving trying to discourage us until I said, "You can't keep us here! We are leaving, so you better walk us out then." They acted really upset that they had to walk us through an empty casino/hotel to the parking. They failed to mention this upon check in. The only restaurant that was decent was the sports bar. We came here to enjoy the pool, restaurants and casino, paying a lot more than other places, and it was a terrible stay. We will never come back.

What a great casino. Absolutely beautiful. It rivals, and in some cases, surpasses the casinos that…read moreyou find in Vegas. You'll find a huge selection of slots. All the favorites and some interesting ones too. I play this one where a Aztec maiden beats on a drum. I've never lost on that machine. But of course, I know when to stop to keep that streak going. Table games and a sports book round out the entertainment. You'll have fun. The folks are especially cordial, and courteous. Enjoy! The reason for only 4 stars, well, the players club kiosks were offline on my last visit. I would have gone to the counter, but there was a huge line for a mail promotion. There's no way I was going to stand in that sucker to activate my $5 free play. Quick Tip: Give yourself plenty of time to play. There are so many fun slots to pound on.

Connections Club They should have it better organized…read more It's a joke! Security doesn't care they just sit at the desk and look down and at their phones. Players Club Manager is discriminating and rude. Nobody wins they just take your money and give priority to the VIP Players.

Had a blast at The Concert in the show room. The hostess with the cool silver boots knocked my…read moresocks off. What a beautiful woman. We had so much fun.

Did not get a good vibe about this place so I only spent $20. Lotta people walking around with…read moreuniforms and IDs but when he asked him a question, they all seem to pack as if it's a big deal to help you out. I was very excited to be out of state and be able to review something out of state and here's my first review and I am not happy with the customer service in general. Another crazy thing about this casino is that you cannot walk around with drinks in your hands as you can do in Colorado so because I didn't have a good vibe I sat at the bar by myself and the bartender doesn't know me so he's not gonna spend time to try to get to know me lol . Anyways, fully staffed fully equipped in the bathrooms and very clean all in all the whole can see you know it was very clean easy accessible. Probably will never go to that casino again, but I would like to try a different one in New Mexico..... Thanks For The Read Until Next Time....

If I had to go back to New Mexico is to challenge myself in the Mesa Grill cafeteria and eat that…read moregrande burrito again LOL that was my spot and the workers were so sweet . We were traveling from Oklahoma City and stayed here for three nights all were good. No complaints but the shower good lord that this needs a new shower head that almost peeled my back with the pressure overall good spot with casino. Has a bowling alley and golfing the pool is salt water don't ask me how I found out the hard way (op-ed my eyes) okay bye I had fun here

I thought it a very nice venue But to be fair,…read more A lot tho, I think, had to do with event and the choices the organizers made The food was excellent! Esp for it being help-yourself buffet-style. Ppl of course are the mainstay of any such operation so let me name my standouts: Lloyd (from San Felipe I believe) and Tyrone (from Santa Ana) were on top of everything. Polite and mindful, they were efficient and I thought it quite endearing, when Lloyd called out for food or items that needed replenished, he was so soft spoken and polite to his coworkers. I'm impressed! And on the floor, Janna needs recognized. Fantastic and friendly, she did great across a gamut of ages.

Absolutely beautiful resort. So happy we cashed in our free nights to stay here when passing…read morethrough the area. I wish we could've stayed longer. Breakfast was nothing to write home about BUT the late night eats from the bar were amazing. I was so thankful that they stayed open late FOR FOOD AND IT WAS FRESH! The best thing about our stay here was definitely the Customer Service. Every waiter, waitress, valet driver, or staff member that we ran into was incredibly friendly and smiling. The whole resort smelt so good and of course everything was sparkling clean.

Remote and sprawling, this is truly a resort you can't accidentally stumble onto. All the people…read moreyou see on and around the grounds? They're all supposed to be there. I wish the weather was good enough for us to enjoy the pools, but instead we hopped on the cruisers that come with our stay and biked to the stables. The thirty-minute limit is not nearly enough time to explore both ends of the trail, but they were nice about us getting back under an hour. The freshly baked bread and variety of spreads were the perfect small bite before we set off for the day. It was nice, but we couldn't have stayed here without the help of Hyatt points.

Went on a Saturday night to dance to the country rock band Stateline. Large dance floor, lots of…read moretables and seats. Seemed like a mostly local crowd that night, with a wide age range. Safe and friendly atmosphere. The band, Stateline, was great. Played a lot of their own songs, some covers, and some in native language (I think they're Navajo). On this particular night there was no cover. We had some Indian Fry Bread at the little restaurant just outside the theater doors, very reasonably priced, and soft drinks, coffee, and tea are free in the casino. Great deal. They have a variety of different music acts on Fridays and Saturday nights. We'll definitely be back again.

I have only been there once to date and went to play slots. I like this place. It is not huge,…read morebut the selection of slots was very good. Low and high bets. It seemed more quite than other casinos and I appreciated that. It was a bit warm inside - I never sweet but I was fanning myself. It is a bit out of the way but I really felt comfortable there. I would go again.

The wait staff was polite and friendly. I ordered a cheeseburger w/fries & green chili stew. Added…read morea Diet Coke. The burger was fair and lakes flavor. The fries were cold but the young man was nice enough to get me a fresh hot order. The green chili stew was very think like mush when it's been in the pot too long. I have had many burgers & stew there and mostly good but today wasn't my day.

Went to go eat at this dirty little casino and the asked me for my ID, I'm not gambling here, they…read morenever ask for IDs at Sandia or Isleta I guess that's what happens when you have a casino at the corner or skid row. The guy who worked here was rude which seems strange fir someone who makes minimum wage.

Ok.. First , why would you check my ID to buy drinks,stamp my hand, go to someone else for a…read morewristband, then I go to order a drink at a vendor and she then asks me for my ID again after I show her my stamp AND my wristband?! What was the point of that? Now I have a stupid bud light stamp on my hand and a waste of paper with these dumb bracelets and I still have to show my id for a drink? That makes a lot of sense... Also not very good lighting to find your seat/row at night.. Sound and lights are good but as another review said, Sandia is a way better venue for the outdoor experience and a beer isn't $13! also the projector screen was crappy... It made everyrhing look jittery and was fuzzy... The exiting was chaotic and cars were just making up lanes with no one directing traffic.....I hope I don't have to come here again any time soon

The Pavillion at Hard Rock has recently been re-named back to Isleta Pavillion its still the same…read morevenue with overpriced drinks and concert tickets. They have a lawn seating, chairbacks and a VIP section. The VIP section has an additional bar with extra seating and no lines for drinks and VIP restrooms with no lines.

Casino is very clean. Food service is great, food and drinks are very fresh. Staff is professional…read moreand friendly.

We have stayed here many times, this has been the worse, room smelled horrible, like wet dogs, not…read moresure if it was the air conditioning or there had been dogs, by prior guest. by the time we checked out i was literally sick from the smell. i asked for more washcloths, 2 towels. we at least needed 3, never got them and requested them. this place is going down. when are they going to finish the motel entrance. It has being way too long. it's crazy going even further than the last time. to check in through almost the whole motel length. they also don't honor the $3 off for breakfast no more. which is crazy because they still charge the same for everything else. some employees are downright rude. our waitress was not friendly at all, at the Thunder Road restaurant. she looked stressed and hurried us through ordering, burly let us look over menu. not sure if we will be going back. Mary

This place is walking distance to old town, as the name suggests. I arrived early and my room…read morewasn't ready, but it was 11am so was expected. I wandered around town and got a text around 3 that my room was ready, one hour before the guaranteed time. I had checked my bags with them so once I got those, I was ready to see the room. It was spacious, but old. The bathroom was a little small as well. I had a balcony that was facing toward old town, so a decent view. I was here for a work conference and that part of the hotel was great. The food was good in the conference rooms and the acoustics were fine, along with the strength of wifi. With some updates, this could be a 5 star rating!

Smoke alarm goes off when you shower. Phone in room does not work to call front desk. I went to…read moredesk and they said it is design flaw they can't solve. Other attendees at my same meeting have same problem. No food at all if flight arrives later in evening and no nearby food.