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    Paint the Town

    5.0 (2 reviews)
    Open 8:00 am - 10:00 pm
    Updated 3 months ago

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    Ask the Community - Paint the Town

    Smash RX

    Smash RX

    3.5
    (31 reviews)

    I booked this place for a mini company event with me and my two other coworkers. Scheduling an…read moreappointment is really easy and done through the website. You have the option of adding extra items to your session if you would like, but the three of us found that we had more than enough items to smash. The business is located inside the atrium. We were a little confused when we first walked in, but luckily there was signage to lead us to the right place. The girl who coordinated our session was really friendly. We dressed into our PPE, took some pics right before the session started, and then started smashing. Overall, it was actually more fun than I thought it would be! I took off one star because of some safety concerns. I wish the room was a little bigger - I was nervous about accidentally hitting one of my colleagues so we took turns smashing items. Also, the PPE didn't feel like enough. I wish we had a change of shoes and thicker gowns. Some glass got stuck to the bottom of my boots, which I brought back home with me. Overall, solid experience. If they improve the safety portion, I would highly recommend this form of therapy to anyone.

    Super disappointed with the staff…read more This is the first time I have every written a negative Yelp Review in my 40+ years. The experience was fine, but ruined by the service. I called before booking to ask some questions. The gal on the phone kept saying all your questions are on the website and basically was rude/short and uninterested in talking to me. One question I didn't get to ask as I was rushed off the phone was could I view from a window etc... Since my group had minors, I knew an adult needed to enter as it was on the website, but we never knew if this person would be charged as they weren't going to break anything just the required supervision. Then when we arrived (check in took a long time)... I asked if I could view in some fashion for pictures and wasn't sure if they had a window to watch from as I wasn't the needed adult going in. She very rudely said "absolutely not I am going to send you out of here when they go in." "I can't believe you don't want to go in". I said I don't want to take up space, and I am not going to break anything. She said but you can go in and take pictures/videos. I said ok wow that's so nice of you (thinking she was doing us a favor) then I asked if I want to just go for a few minutes is that ok? Can I come out. She said yes of course. Never did she say by the way you will be charged for going in even if just a few minutes. The paper gown they give you to wear couldn't cost even $1. Was it out fault to not ask yes, but with her rude attitude I wasn't in the mood to talk more and I feel like she should have said you should go in to take pictures and I will need to charge you full price FYI. It is a bummer that we had to pay for my husband as a required person even thought he didn't participate...but that should have also been communicated to us. The biggest shock was when we came out to find out that we thought we were paying for 3 (minors)... $160 and our bill had all 5 of us in it. We could somewhat understand my husband (but felt he should have been told he wasn't just a supervisor, but a participant...then he could have joined in on the fun) However, bullying me to go in and not mention the fee is crazy. That was $120 more than we had planned to pay. If when I called before I booked she would have been nice and let me ask some normal questions and answered them we wouldn't have been shocked about my husband being full price. I would have known I couldn't have viewed and could have paid to go in. I would have gladly stayed in my car for 30 mins. Also, during check in we should have been told the balance of payment then so we could have made our choices prior. It definitely soured my daughter's birthday to get this large, unexpected bill. Also, they said they would send over the go pro footage but never did. My husband spent some time totally embarrassed after in front of our party goers trying to sort out my cost. After wasting a ton of time they agreed to charge $30 to cover the cost of the paper disposable jump suit (which you know cost them less then $1. ) This place is a money grab, with no customer service. Not before, not during and not after. I can't recommend this business. The kids liked the idea. It wasn't worth the cost. The items were cheap thrift store items (as they should be),...but no reason to charge full price for 2 people that weren't told they would be and didn't join in. To say it was to cover their costs of goods is ridiculous. Lastly, they had a $10 surcharge that we didn't even know about until we saw the final bill emailed to us. This place needs better billing disclosure. Don't try calling or asking questions because she will tell you over and over in an annoyed voice "it's on the website"...which it isn't all! If you aren't going in, but a driver (adult) don't bother getting out of your car or you will just waste your $. By the way the gal running the place acts like her hands are tied and she " calls someone to see what can be done"(surprise nothing can be done)... turns out she is the owner so it's just a "show".

    Paint the Town - paintandsip - Updated August 2026

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