If you wanna work with a poor quality contractor, then Jason Brown & team is your guy. He is highly…read moreskilled in the art of "BS" and does not have your best interest at hand. This guy is not Honest & Full of "BS". He offers the lowest form of customer service iv seen in years. Guys like this gives good contractors a bad name. Do Not Hire this Conman.

Jason Brown refinished my hardwood floors in my kitchen and family room, just over 2 years ago and…read morethey need to be completely redone again now. The floors are cherry and were originally installed 21 years ago. They wore beautifully, despite an active family with 3 kids and 2 golden retrievers, for 19 years. When Jason saw the flooring for his estimate, he said there was no problem in refinishing them. When he completed his work, the floors looked beautiful but, within days, the finish started wearing off. I called his office right away and was told that this was normal wear and tear. After several more emails, he agreed to look at pictures. He stated that the problem was the dogs... The same dogs that I have had for many years. Obviously, dogs can cause somewhere to flooring... but in this circumstance, the finished was literally scraping off with minimal distress. Jason finally came out to the house after many calls to his office. This occurred about 6 months after he finished the project. He blamed the problem on the dogs and the cherry floors. He refuses to admit any responsibility in terms of the finish literally wearing off. When people come into my house, they frequently exclaim "what happened to your floors, they look horrible!". The floors look much, much worse now, 2 years after Jason Brown refinished them, then they did prior to him working on them. I'm very disappointed by the quality of the job and the lack of customer service.

Great company if you want to listen people talk on their phones all day.2 workers on phone from…read moretime they got on job til the time they left and the third just seemed he was a dirtball bragging how he's the trainer. This company has alot to learn if it plans on making it passed 5 yrs

From the owner: N-Hance of Greater Baltimore County is an innovative, affordable cabinet and floor refinishing…read moreservice that renews your wood cabinets and floors without the dust, inconvenience, and noxious fumes associated with traditional refinishing methods. N-Hance of Greater Baltimore County offers professional kitchen cabinet refinishing, refacing, and door replacement in Baltimore County. Get the beauty and durability you dream of and the convenience and affordability you desire. Get it all with N-Hance of Greater Baltimore County.

$4600 for two bathroom refinish jobs…read more Did they fix the tile? Sure. Does the paint look pretty? Sure. ITS NOT WORTH $4600 when it chips within weeks and painters tape takes off the finish!!!!! My professional painters were flabbergasted and can't even fix it because Tub Coaters uses some sort of spray paint that we can't buy. AND they want to charge me $45 for a touch up? Are you joking me? They got paint on our freshly done balcony roof, and my sidewalk. I have a complete shit time getting a hold of anyone there. They are not timely at all. They came to "fix" the flaking paint yesterday and then left because the office called and told the guy to go to a different job!!! ARE YOU KIDDING ME?!?! This job was done only a few months ago and we haven't touched the paint with anything but painters tape by our contractor. It SHOULD NOT COME OFF LIKE THAT. Y'all don't stand by your work and it's TERRIBLE. These 5 star reviews are a joke. This company is a joke and the selling tactics and procedures are predatory. The fact that they have to defend that they've been in business 25 years and have many happy reviews does not change our terrible experience. They've been awful to work with. This paint job is not worth what they're charging and if I had known better I would have gone somewhere else who was charging less and had better customer service. But they were "fast" and could come sooner. My mistake.

Scheduling service was easy, appointments were very available. The gentleman that did my work was…read morefast and polite and overall i was happy with the work. However, there were a bunch of gouge marks left. My tub, and the finish is able to be indented with light pressure of a fingernail. That doesn't seem quite right, so I've made multiple attempts to contact the company. I've only managed to get on the phone with somebody one time in the month and a half since my service, and the person that I spoke to on the phone refused to address that I have physical gouges left in my tub that I can see and feel. He dodged the question, and kept saying that he couldn't comment on any of the work that was done on my visit. He very directly said that I should wait a month and be sure to use the tub and then call back in a month, at which point. I again had issue getting a hold of anyone in the company. So they won't take any responsibility for the quality of their work. If someone isn't happy with it. Would not use again in the future just for this.

There is a reason they have an average 5 star review. The work is excellent at a reasonable price…read more Super happy and will use them in the future. Recommend them to anyone.

Roberto did a superb job, he's very courteous, and he was right on time. Beautiful work and well…read moreworth the cost. Highly recommend.

Sam and his very hard-working team did an excellent job on our living room, stairs and hallway…read morefloors eight months ago. Our 1950s split-level home in Lutherville had old dingy and dirty wall-to-wall carpet since we moved in. Once the carpet was removed, the original oak floors were revealed, which had been badly stained and darkened over the years....including several large stains from the previous owners' pets. The Mr. Sandless team spent a few days prepping and refinishing the floors, and the results are 1000x better than the old carpet! The pet stains disappeared and the dull dark stained oak is now a beautiful natural honey color. Sam is excellent at communicating, his crew was always on time and respectful, and the very difficult job was finished in just a few days. Still very happy with the floors, thanks again Sam!

Absolutely wonderful! Sam and his team are extremely professional and knowledgable of the process…read moreand products they use. They answered all of our questions, great communication from beginning to end. We highly recommend them for any flooring services. We had the sand, stain and finish our 77 yr old red oak floors in a matter of 3 days. They look amazing! We couldn't be happier!

Not only have my very worn wood floors been restored to their original beauty by Flawless Floors,…read morethe guys were a delight to have working in my home for a week. They were very careful with my furnishing always friendly and very polite. I was undecided about the stain color I wanted and Mike went out of his way to sand several spots on the floor and apply the various stains so I could see the comparison. When the job was completed my furniture was replace exactly where it had been. I love the floors and can say with confidence, if you are thinking about having your floors refinished do not hesitate to call Flawless Floors.

Mike is a very nice guy but my job was not flawless. The transition at a bedroom doorway was…read morecrooked and I asked him to square it up to no avail. Each transition at the bedroom door was a little different, but other than this issue he did a good job.

John and Bob revitalized our 1950's cast iron tub. It was originally fitted with an ugly…read moreyellow-beige acrylic liner that had begun to fail. His team came out and refinished our tub to its former glory. John was very helpful and patient with all my questions over several different phone calls. Honest and straight to the point which sold me as a client immediately. He sent Bob out, who was also very professional. The house is a mess as we are remodeling the interior. Be mindful that refinished tubs need different care and attention to prolong the finish. No abrasives, bath mats, dogs in the tub, etc. I recommend this business and have already shared it with friends, family and my realtor.

These guys reglazed my son's bathtub last Friday. He was at work, so I let them in the house and…read morewas there while they worked. Bob was wonderful! He is a bright, articulate, hard worker who did a beautiful job refinishing the tub. It looks like new. I would hire/rehire this company in a heartbeat!

This is a fantastic company. Felix and his crew are top notch professionals. Great price,…read morerespectful of my home, careful with furniture moving and newly painted walls. Everything went as smoothly as Felix had promised. I would highly recommend this company to anyone who needs their wood floors refinished or replaced ! EXCELLENT FIVE STARS!!!!! Shelley

This is a great company. One phone call scheduled an appointment. Felix came by on a Saturday…read moreexactly on the time we agreed upon. 10 minute review of the work (refinish one floor, replace another) and I had a firm price (with appropriate caveats for unknown issues that might pop up). We agreed upon a date for the work. Felix and his crew showed up exactly as agreed upon and completed the work exactly as promised. No payment was required until all of the work was complete. Honest, straight forward transaction. Great quality work. This is the way things should work. Highly recommended.