I just went through my first home purchase with the team at Pacific Residential Mortgage and could not have chosen a better mortgage company to deal with. Kristina, Lisa, Robert, and Darla had the daunting task of educating me and helping me finally take that jump in to pre-approval and eventually make a purchase. The team was patient with me and always ready to answer my questions. My situation was unique and I was able to close within 25 days of accepted offer and that is absolutely due to PRM's hard work. Lisa was my contact throughout the process and she did an absolutely amazing job communicating with me, helping me understand what was happening next, and giving me clear instructions on how to keep the process moving smooth. Kristina, Robert and Darla were all so gracious to me throughout the whole process and at several steps, took time to explain what my options were and pointed me towards the best decisions. If you're looking for a mortgage company made up of some of the nicest and most capable in the industry, PRM is that company! read more

My wife and I have used Pac Res twice now for home mortgages. They are incredible! Everyone we have come in contact with in the office is friendly, helpful and professional. The mortgage experts are knowledgeable and always willing to answer questions. Both times they were a pleasure to work with and we highly recommend Pac Res to anyone looking to buy or refinance a home! In fact, we called them when we first thought about refinancing...but after running the numbers THEY told us that going through another bank would save us money. That is a level of integrity that is rare these days! read more

I have worked with PRM in Albany twice now and both times were fantastic! I had a LOT of hoops to jump for my last mortgage, but Kristina's team helped get me through all of the bumps. There were a couple times through the process that seemed a little clustered due to my file being moved from person to person so I didn't quite know who was in charge of my file at all times, but no matter who I contacted my info found the right person. Always quick with responding to questions and very helpful! The whole team has a great attitude and want to help you get your next home. Love them! read more

This team is FIRE! They went above and beyond for us everyday! Responses were always quick and detailed. I never didn't know what was coming next because Communication was on POINT always! Even the ONE time there was miscommunication happened it was fixed in 24 hours and Kristina called me at 7pm to make sure everything was how I thought it should be. I'm so gatefold for them! Lisa was an angel and super patient with me! read more

Kristina Hubbard and her team provided us with outstanding service! Communication is key and they have it dialed in! They walked us through the process every step of the way. We were under some stressful time constraints and they successfully closed our loan in about 3 weeks! Highly recommend them for your home loan needs. read more

Kristina Hubbard and her team made our refinancing seamless. They took care of every detail and contacted us when needed. They also were fantastic at answering all our questions and always getting back to us in a timely way. We are repeat customers and will continue to be, if ever need it again. read more

Awesome service! I have worked with them twice, and have been very impressed by both experiences. Team Hubbard excels at guiding you through the mortgage process, and they move quickly! When the time comes for my wife and I to buy another home, we will be going straight to PRM for our financing read more

Pacific Residential Mortgage and Kristina did and excellent job. Provided me with top service and took care of all my needs. Stress free process. Would highly recommend their services. Thank you Tom R. read more

A fabulous group of people that really care about you and helping you to understand the whole process and are there to support every step of the way. Highly recommend!!!!! read more

It was a great experience working with Pac. Res. They were very professional and worked in a timely fashion to get us in our home. I appreciate everything they did for us! read more