We have used Paco's for a couple service repairs now ( Cooling system, A/C, etc.). They take our car in wihin a day and make the repair the day they have the parts in. Auto repair is NEVER cheap ... Paco's is very fair and and never a surprise; with no fake fees or mystery charges. We have found them to be better than others, and more so than most. read more

Our "Silver Fox," '96 Corvette CE, had some "sunburn" above both front wheel wells. I was hoping just those two areas could be touched up and stopped by what was "Paco's Auto Body" NOW Palm Springs Collision to talk to them about a fix. I had asked around and was told their painter was the best in town, so he came out and took a look and convinced me to repaint the entire hood. Turns out it was EXCELLENT advice. We couldn't be more pleased and looks better than when we bought it new!! The price was really reasonable. The do charge a percentage for credit cards, so I simply paid cash. Certainly a bargain to get perfection!! read more

Paco's Auto Body - Perfect!! - Body Shops Near Me - Palm Springs, California

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Paco auto body screwed my gf car , they stripped bolt in the oil pan and used JB weld to seal it , incompetent mechanic and incompetent body shop guy named jerry , attached pictures of the damaged do not take your car here for any body work or mechanic Horrible ! read more

Paco's Auto Body - Damage caused by pacos body , beware do not go here ! - Body Shops Near Me - Palm Springs, California

Professional, prompt, polite service with a smile. Took my Prius in for dent repairs. Very satisfied with customer service and body work. read more

Paco's City business license was canceled as of November 2018 claiming business closed for repairs and remodel of building. Checking this date June third 2019 the business license is still claiming closed out of business. The Bureau of Automotive Repair license number 294193 is it still active under the name of Filip Diaz. I took a 2018 Kia Sorento that had rear end damage to be fixed January 25th of 2019. They took a credit card deposit under the name of SQ auto repair. The work was to be completed in 2 weeks, 3 months later they still hadn't done any work they left my vehicle out with broken windows in the rain when we had three and a half inches of rain in February in one day I went over with plastic to cover the windows they claimed that I didn't need to bother that they would go out there right away and do it and never did. They moved my vehicle into there only paint booth where it's at four months not having any work done finally in April I went and picked the car up and took it to another repair facility. Now the day is June third 2019 I still have not received my refund of the $2,000 for work they claim they were going to do. Multiple promises to refund my deposit and now Paco stated he sold the business 2 months ago read more

Paco's Auto Body - Body Shops Near Me - Palm Springs, California

Our Japanese import sedan sustained a moderate hit-and-run scrape on her right front fender while parked at a local shopping center. Paco gave me a reasonable estimate and got the work completed in five days. Our car came back gleaming. Almost like driving a new car. Paco's auto-body work is great. Diana, who runs the office, returns calls promptly and is super efficient. Hopefully, I won't need Paco's services in a long while. Thanks Paco & Diana. read more

Hello, Recently we send a fiberglass Flip Flop prop 14'h to Palm Spring from Cancun It received some damage during the shipment, and I'm looking for someone who can quote us a repaint job in site, since the used paint is automotive and we need someone who knows how apply it and make repairs like a car. Do you can make this job? read more

Paco's Auto Body - Body Shops Near Me - Palm Springs, California

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Just got my car back from Paco's today after having some repair work (4 years after my original review). My car never looked so good - still LOVE this place!!! Thank you Paco's!! read more

Pacos body shop is incredible. Everybody from the front desk to Paco himself are so helpful. Definitely recommend. My SUV looks amazing.

I have had a couple repairs done on my BMW by Pacos and they have done an excellent job both times the car looks like new. And I felt the price was very reasonable. read more

Pacos is great. Just took my Mercedes in for repair. Paco is price compatible and he is very friendly. I highly recommend him

The service we received from Paco was the best bar none. Had work done on the back bumper, needed it replaced. He scheduled the job so it was most convenient for me. No waiting and it was done on time. He also ensured he scheduled such that I did not need a rental car which saved more money. Cleaned it and vacuumed at the end saving me money for detailing. Would recommend Paco very highly. read more

I have been to Paco's in the past and for good reason. They are always very nice and easy to work with. I had a small dent on my new truck that didn't need a lot of work, but it would have 5 times a much to fix at the dealer. The truck was in at 10 am and out by 1p. And it was delivered hand washed and shining like new. Thank you again Paco!!! read more

Hello Everyone Paco Auto Body is no longer in business as Paco passed away but the employee now work for Palm Spring Quality collision with Paco Sister Carla . Palm springs Quality collision will take care of you from now on and make sure you leave happy and satisfied with the high quality work. Any questions contact Palm Springs quality at (760) 778-6348 and ask for Freddy, Lisa, or carl and they will glady take care of you :)!! read more

You can't find a better Body Shop in the Desert. 20 years and counting, he works on all my close friend's cars. He's known for doing great work and for his amazing character. If you're on the fence, I hope this pushes you over. read more

I took my car in for two repairs, the driver's front fender and the passenger's rear door. My three takeaways....great service, great price and great job! I feel like I am driving a new car. I highly recommend Paco's Collision Repair Center. read more

Always does the best work and if we have a question or concern, they are on it!

Paco recently did a complete body and restoration job on my 1983 Eldorado. He took his time with it but it was well worth the wait. He was very accommodating and did everything I asked him to do. Very pleased and I'm very picky! Thanks Paco! read more

They kept my car over 30 days, and offered to pay my car rental until it was ready. All went well until a year later the car rental showed up on my credit report. I've relentlessly pursued them to pay the bill they owe and they have refused. Very bad people, don't trust them, find someone reputable. They didn't even care that it ruined my credit. They are AWFUL, TOTALLY AWFUL. Add insult to injury, I've had some of the parts start falling off, the paint is starting to peel. Their work it terrible, their ethics are miserable. DON'T USE THEM. read more

Wow. I had to catch a flight in LA and had arranged to drop my 74 Chevy custom van off at Paco's. Then I paid someone to pick me up in Palm Springs and take me to LA. After I left the van and keys and filled out the paper work I get a phone call. It was the woman at the front desk rudely telling me to pick up my van. I was confused and she raised her voice and said the same thing again. This is a California cruiser this job would have been about 5k so not a time waster. However it wasted my time, my money and I had to change flights which was almost 200$ on top of the driver and extra gas. Rude inexcusable behavior. Don't chance it. read more

Unfortunately after a year the emblems they shaved off became yellow and rusted under the paint. My car is white so its very notable. I wouldn't take it back knowing they take forever to complete work. Its a shame this corner was cut. When people ask what's the yellow stain under the paint I have to tell them what body shop did it when they ask. Its actually embarrassing. Embarrassing for me and pacos. Im disappointed that after everything we went through at that shop the stress of fixing my car still lingers. What's unfortunate is that I didn't have this problem before pacos. Thanks for trying though. But ill have someone else fix your work:( read more

Paco's Auto Body - On my tail gate where my ford symbol used to be - Body Shops Near Me - Palm Springs, California

Paco's was once a reliable, friendly, and honest business that you could depend on. Things seems to have changed. I've gone multiple times recently to set an appointment with Paco and he is never around. I finally tried to get something fixed that had once been fixed on different side of car and now the price has doubled. The woman who tried to help me could only say it was a good price, even though I had paid half of that price just last August for same repair on other side of the car. Too bad. I had recommended Paco many times to others. I don't think he is a part of the business anymore. read more

Terrible customer service and the lady in the front is horrible for business so if the owner is reading this I hope you know, from owner of the business to another, she is the reason I took my car elsewhere. She couldn't wait to get out of that even though it wasn't closing time yet! Worse yet, I needed some parts for my car and she had all the information and my cell phone # but never called back. I went back a week later and she said she lost my information so I gave it to her again and waited another week and again never heard anything. I would never recommend this place to anybody. If she is family member of the owners then she definitely could use customer service skills. read more

Actually... they suck... so really... Minus 5 stars. Unprofessional. Never return calls for a SIMPLE ESTIMATE. I moved to the neighborhood of Sunny Dunes recently. I needed some minor body work. Paco's Auto Body is only blocks away. I thought it would convenient and nice to patronize my new neighborhood businesses. Unfortunately, after stopping by for an estimate and over 4 phone calls... I couldn't even get an estimate! Each time I called after one and two weeks... I was told by the woman... I'll call you right back. Never happened. Apparently they don't want or need new business. Maybe Paco doesn't know that this woman working for him is jeopardizing his reputation. Paco might do good work... but TRYING to get an estimate was just painful. Don't bother with these time wasters. read more

Great work = above and beyond what was to be done. Scraped three panels leaving a driveway on a stone wall. Est. came in and work was on the nose. With some extra minor repair touch ups done, too from damage caused by floatsam or jetsam caused by debris getting caught in flash floods this past summer. And a driver door slightly bent getting caught in an automatic chain closing a garage door. I drive a 2013 Fusion Hybrid SE. Diana gets busy, but does return phone calls; and best to just show up for an estimate if it's not a major repair. Asked for car in three days and received it in three days. And, Paco advised on getting some stripping for the door edges that he would install free! Woo Hoo. I'm sold on them. read more

I highly recommend this place! Very polite staff and their work is phenomenal! It's always nice knowing that your car is in good hands! Paco is a great guy and very good at what he does. I am definitely coming back:) read more

I had a 2003 Nissan truck that needed auto body repair and a paint job. The owner of Paco's when out of his way to make sure my truck to make sure I was a satisfied customer. He knew I was on a budget and he even did extra work on my vehicle. that normally he would charge extra for. If you need any type of Auto body or paint job on your vehicle, don't look anywhere else. Paco's is the #1 auto body shop in my book. They went the extra mile for me. Thank you Paco! read more

I will have to agree with Greg P. I wish I had read his review before going here. This shop was recommended by a friend who used them in the past--I will make sure he reads this. I also had issues with the new management--specifically Diana. Bottom line--the car wasn't ready when they said. They called the night before and said it was ready--when I showed up I was told "a few more hours" that turned into 4 1/2 more hours. I had issues with their payment plan--cash or CHECK! Check--what auto body place takes checks~!-- NO CREDIT CARD PAYMENTS--an "ongoing issue that hasn't been resovled in weeks" I got Diana in a blantant lie about who she spoke to at my insurance company--I don't trust this management. read more

If I could give this place zero stars I would. Towed my car there for a paint job and, after 2 weeks of trying to get a quote and finally driving there personally to speak with Paco (at which point I saw a bunch of the workers leaning all over my car with their lunches spread out and eating over the hood of my car). I paid a $2500 down payment for Paco to start working. He has had my car and my money for two months now. not only can I not get updates on my car when I call to ask about the progress (on the rare occasion someone picks up the phone) but The receptionist never has any clue what's going on with my car and always says I have to talk to Paco but whenever I call, I'm told Paco is not there but they'll have him call me back... he never does. when I go over to the shop physically to check on the progress of my car come to find out that, after having my car for two months no one has done any work on it at all! It's been sitting outside with the windows down and is all dirty inside and out. and now the shop has been sold. Paco doesn't even own the place anymore. Couldn't even reclaim possession of my car or get a refund for my down payment when I stopped by because the only person at the shop was the receptionist and she did not have the ability to do what I asked. Paco, as per usual, was nowhere to be found. read more

I bought my car in for an estimate and spoke with the owner. He looked at my car and said he would email me a quote in a few days. A week goes by and nothing, so I called and spoke with another employee who said she would find out what was going on and call me back that day. I never heard back from her until I called again 2 weeks after I was supposed to get my quote. Maybe they have so much business they can turn customers away but I don't think that's a good business practice. I stopped by today and spoke with another employee who says he spoke to the owner and will call me tomorrow. If the would like me to rate them up from a 1 star then I expect to get an estimate by tomorrow. read more

These guys are the greatest! They're friendly, they're fun, they know what they're doing, and they're reasonably priced. I was so very impressed with them all. Definitely go without hesitation! read more

He is the best body man in the business, best prices, nicest guy you will ever meet and willing to work with you. If you have an older car you might have to wait a bit because it is insurance first then old car after. It's not personal, it is just the business. Trust me, he has done 5 cars for me so far and you can't even tell they have been re-painted. read more

I was visiting Palm Springs for a couple days when we noticed that a dent was causing the inside of my bumper to rub on a tire. Took the car to Paco's expecting a delay in my trip home and a big bill. They fixed it in a couple hours at a very reasonable price and the car looks great. Diana was friendly, sympathetic and helpful. I couldn't be happier with my experience. read more

They have my car over a year and a half, keep lying to me about completion date was suppose to be 60 days .. Small shop I tried to support our community and they give me attitude. Please think twice before going to them, I rarely do reviews but if this information can help u and not go through same misfortune as me :( . read more

The best! Don't go anywhere else. I live in Wisconsin and my car had extensive hail damage and something hit the front end and hood. Everyone in WI had damage and the body shops were backed up. We were lucky to be driving to Palm Springs shortly after. A friend recommended Paco's and I'm so glad it worked out that way. They worked with the insurance company and did EXCELLENT work. I had nothing to worry about. read more

Pacos has always done a very excellent job fixing up my encounters with immovable object's. This time it was in the parking garage at the Mary Pickford.He's always done a beautiful job and I've always gotten the car finished in a timely basis. I wouldn't hesitate to give them five stars read more

Paco's does excellent body work, but I had an awful experience with the new ownership. The old owner gave me a verbal quote and I went back a few weeks later to schedule it. When I arrived, I was told the business had been sold and, since the old quote wasn't in writing, they would have to rebid it. Okay, seems fair. The new bid came in $286.45 more than the previous verbal bid and that's their prerogative. Maybe not the best PR for a regular customer, but I accepted it. The morning I left the car, Tammi saw my yellow Post It note with the previous owner's quote and said she'd honor it. That was a very nice gesture, and both my mother and I told her that we appreciated it. Unfortunately, when we picked up the car, Tammi didn't recall the conversationa and Diana, who I understand is the new owner, said that she had already told me what the new price was. They both acted like we were trying to pull a fast one on them. Needless to say, it left an awful impression and we have no intention of returning. Too bad, because they continue to do nice work; just don't believe anything they tell you unless it's in writing. read more

as a previous satisfied customer i reently went to pacos. i wondered after leaving if it was the same owner, something felt different to me. i arrived in the afternoon and the person that does the estimates had left to run an errand. finally i asked if paco was there and a guy at the counter said he was in the back. they went and got him, but his name tag didn't say paco, and no one mentioned that the place had changed hands. this guy didn't look like what i remembered paco to look like, and even commented on this, but no one mentioned that it wasn't him, and the company had sold. this person said he could check the car and said when the girl came back that does the computer print out they would fax me the estimate. that was several days ago,, and after trying to contact them every day since, i only receive an answering machine which i leave a message asking them to please call me. i have yet to receive their return call, or the fax with the information for the car. certainly not the service that paco was known for in the past. read more