- we waited for an hour for our food to come out - wait staff was rude, didn't come to check on us once during our wait - i ordered "tomato marinara with chilli and basil"--the dish came out and had lots of seafood in it. this was not specified in the menu so I had to send it back (i'm vegetarian). what they brought me instead was inedible. It tasted like they had opened a can of diced tomatoes and poured it over spaghetti. My friend tasted it as well and said she couldn't eat it. - i sent it back and they said i had to pay for the dish even though when i ordered the dish at first it had been completely misrepresented on the menu and then the replacement was disgusting - the chef told me that if i didn't pay for that dish (while i was still more than happy to pay for the 3 other dishes we ordered and ate) that he would CALL THE POLICE LOL, I'VE NEVER IN MY LIFE BEEN TREATED THIS WAY. It's as if they don't want return customers. STAY AWAY--I spoke to lots of other people around town about it the following day and they had lots of similar stories to share. Most of these people just aren't posting about it on yelp so it goes unnoticed. I hope this restaurant completely tanks so that people won't be treated so disgustingly when they're trying to enjoy a nice meal. Cheers! read more

We had a voucher to go to Pacinos. Most staff were lovely however I had to call them over 5 times through out our evening for service, well staffed but not attentive. Drinks were expensive food was well priced. I had the veal and although my food was nice I have just spent the whole day and half of the previous Night in bed with gastro (today is also my husbands birthday, not very impressed). We won't be returning. read more

I've been there many times before and if you asked me previously what rating this place deserved, it'd be five stars across the board. Today I come with a warning. Their food is fantastic which one would want for the high prices they charge. However you better hope there isn't a mistake with your order or you didn't take any of them back for any reason. I ordered a cocktail from the menu and found it was nothing like how I last had it. I know this because the garnish had changed and the ingredients have changed slightly. (now the name doesn't make sense, but that's beside the point) I wasn't a fan of the new version so I took it back and asked for the new ingredient removed. The revised version still wasn't to my liking, but I decided that it wasn't worth pushing further so I accepted being charged for the one cocktail. I didn't want their effort to go to waste. Normally in this situation, a bar or a restaurant would charge for only the one drink, but that doesn't seem to be in Pacinos' policy judging by the disdain I got when I corrected the owner at the counter. She thinks that because they had to redo that one drink that I shouldn't order from their cocktail menu anymore 'because it's expensive to make these drinks' as she put it. Then why do you serve them if having one go to waste is too much of a financial strain on your business? Better yet, why as the customer should I care? If I really wanted to push, I'd not pay for the drink I barely touched. However I wanted you and your staff to at least get something for your trouble and this is the thanks I get? That wasn't the only mistake. Only one Lemon Lime and Bitters drink was ordered, but it was written as two. Easy mistake to make and any other establishment would correct the issue with a smile. Not here apparently. The grumbling and push done to me and my fellow company over who was right or wrong was appalling. I can not believe that this is the same woman who many many years ago offered me something to read when I waited alone. Her hospitality alone was what kept me coming back during the days they were located next to take-out joints and hardly anyone turned up. Now? She seems more bitter than the drink that was ordered. I'm not sure if it was a bad night or what, but the charm has gone and I don't see myself wanting to be subjected to that judgemental tone anymore. Also don't bother thinking that booking for a table early will get you a good table. Other places will mark one table with a 'reserved' label, but that's not the case here. They scrambled to fit my group despite us booking in the middle of the day for a 7:00PM dinner seating. If you do decide to go, pray that they don't mess up your order. Otherwise you're in for a bad time. They should count their lucky stars that there isn't better dining in this town otherwise they'd be in big trouble. read more

yum! let's start there... the meal that I had here was yum on all fronts! if you are looking for a tasty meal then look no further! We started with the stuffed olives and the bruschetta these were a treat. I then followed with the stuffed chicken which was delightfully balanced and included a small amount of veg which was a nice change to only getting served a steak in this part of the world. My dining companion enjoyed the pizza which she said was delish however there was lots of base meaning it would have been a better dish to share. Despite this being loads of food already we decided to attend desert which was a mighty fine decision and a decision I have been thinking about since that mighty fine chocolate tart appeared in front of me and I had to remember my manners to stop myself from inhaling this chocolate heaven! It was more of a warm rich chocolate cake than the traditional pasty/filling tart I had been expecting but it was all I had hoped for and more in the final sweet mouthfuls of my dinner out. My dining companion enjoyed the tiramisu which I was thankfully able to taste and it was yumo! the venue is bright and nice with enthusiastic waitstaff. If you are looking for a nice night out in Rockhampton then this place brings the goods. read more

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OMG! Where do I start From the moment you walk into this place you feel like you are in another part of the world. It is stunning The staff are wonderful and well versed on the menu and the wine. The food is TOO DYE FOR! I mean it Everything that came out to the table was magnificent. We were a table of 6 and everyone walked away more them happy. For dessert i recommend the Crema Catalana it was so dam good read more