As part of my employer's leadership team, I was invited to the company's strategic planning retreat. As part of this retreat, a group of us were tasked to do a group presentation to address three questions. To help us prepare for this presentation, the firm hired Alt to facilitate the group discussion that would provide the basis of the presentation. What I loved about Alt and his style was that he knows how important it is to understand the group dynamic, so, prior to the retreat, he met with each participant to get to know us and find out what we individually hoped to get out of this retreat as well as our concerns. This was also to help him better facilitate the group discussion. At the retreat itself, he did a fantastic job of facilitating the meeting by starting us off with the goal of the meeting and laying out ground rules to ensure we would stay focused on the topic at hand and be able to hear every participant's opinions, thoughts and questions in an organized and respectful manner. He made sure to block off time at the end to allow us time to discuss how we wanted to do the presentation and practice it. During this rehearsal, he gave us feedback and his thoughts on it. While he didn't have the chance to see it, the presentation went well. The second time the firm hired him was to do a training at our annual firm meeting. He did a fantastic job there, too. He reached out to people prior to the meeting to get a sense of the firm and be able to tailor his presentation to the group. He was mindful of the time as he had to cut some parts short. I loved the stories and anecdotes he shared to really bring in the points home about finding the work/personal life balance. Highly recommend Alt for meeting facilitation and trainings. Ever since the retreat, I have always looked forward to the next time I get to work with him. read more

I had the pleasure of attending one of Alts management classes and also utilized his services for our company's employees, and I must say, the experience was perfect! Alt is extremely responsive and is thorough in his communication. He provided clear instructions on what needed for the seminar to get the most of our time with him, and he even went the extra mile and customized scenarios to make them more relatable to our team. These personalized touches really had a big impact on our employees and made a significant difference, and our team recognized it. Alt is an incredible speaker and possesses a remarkable ability to engage his audience. Our team was able to connect with him on a deeper level based on his presentation and examples. I would recommend Pacific Training and Facility services. You will not be disappointed. read more

Alt's super power is his ability to bridge modern day business practices with traditional Hawaiian values! I have personally attended and completed several of his trainings. Alt is an engaging speaker who exudes humor and aloha. His interactive trainings are a pleasure to attend and you always leave with approachable action items. It has been years but, I still employ some of the strategies I learned from Alt's trainings in my day-to-day life :) read more

Looking for leadership development and training? What about training in customer service? Do you require assistance with managers? Then contact Alt Kagesa of Pacific Training and Facilitation. As an instructor and leadership coach, Alt has added enormous value to our leadership development program. We have noticed significant progress in the people on whom he has had an impact. His approach and significant insights into steering talks for our future leaders benefited the business greatly. Many businesses want to help their managers become leaders, or if you have employees who were once individual contributors but are now heading a team and need some assistance, Pacific Training and Training has what you need. Alt offers instructor-led workshops that cover anything from learning how to lead a team to managing and communicating change. His attitude and approach to engaging participants and pushing them to take action have had a good impact on new or seasoned managers. We've observed the impact of his training in performance challenges and assisting freshly transitioned managers. If you need a trainer, leadership coach, or facilitator for your strategy meetings, we highly recommend Pacific Training and Facilitation. They are more than simply a one-stop shop for training; they are a long-term partner with your firm. Cassie Nii Tradewind Grouptrainer read more

Pacific Training and Facilitation, led by Alt Kagesa have been a long and trusted partner in training Propark, Inc's employee and management team for several years and have served in improving both our management and line employees in outstanding customer service. Pacific Training and Facilitations recently completed training of Propark's Operations Manager and Operations Administrator. Pacific Training and Facilitations have also been included in Propark's proposal along with Laz Parking for a County of Maui parking monitoring for Wailuku, Kehei and Lahaina Maui. I would highly recommend Alt and Pacific Training and Facilitation for any and all businesses that have customers. Mahalo Allen D. Alana- Retired PPI GM read more

Alt's experience and knowledge will be evident within the first few minutes. His ability to lead in the process without providing his opinion but rather draw your opinions out was helpful. He kept the discussion moving to maintain efficiency yet effective in achieving our goals. Highly recommend. read more

We have utilized Pacific Training and Facilitation/Alt Kagesa for so many of our company's trainings and events. He is professional, very well prepared, he keeps it very interesting and can always bring new insights to everything that makes the trainings/seminars that much more beneficial. He really takes the time to get to know what we are looking for in our training/topic/event and ensures that he delivers what we are looking for. Our staff has gotten to know and trust Alt, as he is very relatable and welcoming to everyone. We have used his services so much that he is basically family to our company. read more

Alt Kagesa of Pacific Training and Facilitation provides quality leadership development training for great value. He creates a comfortable learning environment and keeps attendees engaged. We have worked with him for years, and I appreciate that he continually refreshes his training material to include the latest statistics and references and welcomes all feedback. He truly cares about helping us develop good, effective leaders. read more

Alt is the real deal! We've worked together on multiple projects over many years and he is consistently excellent! One of the biggest strengths Alt brings to the table is his ability to see clearly to the core of an issue and be able to communicate it in a way that helps people GET it! 100% no hesitation recommendation. read more

I have attended Alt's training sessions for years. His sessions are well prepared and professional. Alt spends time to understand our training goals and organization culture so the session will be suited to the client and have greater impact. The audience can relate to him and his very easy but not necessarily laid back style. I did attend many other training sessions and most are standard packaged trainings that don't always hit the point. Alt can also gauge the audience energy and he can adjust when needed. read more

Alt is a dynamic and engaging leadership trainer. He did a phenomenal job training our staff on the languages of appreciation. He helped our office become more cohesive and understand people's similarities and differences. I highly recommend Alt if you are looking for leadership training with a local connection and flavor. read more

Alt created a specific training to meet our needs. He kept people engaged and training was interactive and fun. My staff is using the skills that he taught and trying to implement them in their everyday work. read more

Alt is a great Facilitator and Trainer and he'll help your team or company get to where it needs to be. He understands and can relate to local culture which is a bonus for Hawaii businesses. read more

Alt Kagesa has conducted several Supervisory and Associate/Staff trainings for the County of Kaua`i. He is easy to work with and takes the extra step to ensure the content that is presented to the attendees is relevant and relatable. His presentation style is welcoming and you can see that he genuinely wants to help and better his audience with the information he shares during his presentation. I would certainly recommend Alt of Pacific Training and Facilitation for supervisory/employee trainings and I look forward to working with him more in the future. read more

Alt Kagesa is an extraordinary professional speaker that connects with the people and motivates them. He took our needs as an organization and tailored a package around the employees that made them comfortable and excited to be a part of the training. Pacific Training and Facilitations mentorship packages for "Exceptional Customer Service" and "Performance Management Made Easy" are very adaptable to any organization and simple to understand. read more