this place violates patient HIPPA rights. Do not come here very unprofessional they don't return calls or follow up. We requested records back in March Paid 50 dollars for records and bills they would say they are going to be sent that never happed. its now going to be October a total of 7 Months. Well the good thing is that I submitted a complaint to the office of civil right for violating the patient HIPPA rights and an official investigation will start against them. Let see if they take their job seriously once they get a nice little letter from the office of civil rights along with the fines that go along with it. HIPPA states "An example of a deliberate violation is unnecessarily delaying the issuing of breach notification letters to patients and exceeding the maximum timeframe of 60 days following the discovery of a breach to issue notifications - A violation of the HIPAA Breach Notification Rule." I attached a copy of our payment for records and bills and even after we paid they haven't sent a thing I think. Some people would consider this stealing. read more

Pacific THERx - This is proof of payment for the records that they never sent even after calls emails follow up after follow up voicemails. - Gyms Near Me - Portola Valley, California

I tried many solutions (including other physical therapists) to relieve my back pain but nothing worked. Then I worked with Lisa and her team - I learned the true underlying causes of my back pain as well as ways to mitigate the pain going forward. I'm happy to say that I now live a pain free life! read more

BRANDAN PESA is intuitive, knowledgeable, professional and just about the kindest human I have met in the Valley. The front desk staff is always smiles and quick to assist! Highly recommend! read more

Just awful: do not go here unless you are someone with excessive amounts of money you want to throw away. Their first evaluative consultation was insanely expensive ($340 for an evaluation visit!) and the whole objective of the visit was to try to get me to sign up for more visits. The "trainer" they had me work with towards the end of the visit was appallingly inexperienced and incompetent (I have had trainers for 30 years, I know good from bad.) The "manager," Fide, is aggressive and rude, literally shouting me down on the phone when I called to ask for details about the bill. What a horrific place, unless you are a masochist with low quality standards. read more

I 10/10 would recommend to Lisa green for anything PT related. She is a master at her trade. Prior to seeing Lisa for post FAI hip arthroscopy surgery on my right side I had seen two other physical therapists. After three months of PT I was seeing absolutely no progress and still in a great deal of pain. A doctor I went in to see for a second opinion (Dr Sampson) had referred me to Lisa and after my first full session with her I began to feel instant relief. She truly knows what she's doing and loves what she does and loves treating her patients. If you or anyone you know needs PT .. Lisa is 100% your gal!! I may eventually need surgery on my left side and I will not bother going anywhere else once I can start PT. Will forever be grateful for Lisa and her amazing staff ! read more

Pacific THERx is a top-notch PT practice. Several years ago I was referred to Lisa Green after surgery for a torn meniscus. I had to delay the start of PT due to a blood clot. When I literally cried because my quad wouldn't respond, she encouraged me and helped me understand physiologically what was happening and what I could do to strenghen it. She is extremely knowledgeable and has assembled an awesome staff. I subsequently went back for shoulder and neck issues and I worked with Andrew Wong. I can see why Lisa brought Andrew in as he is very skilled and he is able to convey the how's and why's of what is physically going on which has helped me in understanding how important the follow through is when doing the home excercises. Prior to finding Pacific THERx I had been to several PT's over the last 20 years and I can honestly say that they deserve the 5 stars! read more

Terrible billing. Charge me 2X. Will not provide either justification or billing records. If I could provide zero stars I would.

I had a severe incident (hate the word accident) in 1999. I was hit from behind by a 45mph truck while bicycling on Central Expressway. I had more than 25 bone breaks, including a shattered pelvis. I have been in Physical Therapy (PT) for 3-6 hours every day ever since. I will not be able to discontinue until I pass. I have been at Pacific Therx for the last several years. I have been at both the PT area (Physical Therapy) and the Gym area (Personal Trainers). I go at least once per week to work out with my Personal Trainer (Greg), unless I have an injury, then I go 3-4 time per week. Greg's background is ~20 years of Physical Therapy followed by 20+ years of Personal Training. This has been critical since I constantly need changes to my routine due to injuries, etc. Both groups (PT's) are outstanding. I can afford to go anywhere, but I only go to Pacific Therx since they are the best. Believe it or not, I am running at Rancho San Antonio now. Greg has specifically worked on stretching & strengthening to get me to this goal. All four surgeons who fixed my pelvis (several plates inserted) stated I would never walk much less run. Pacific Therx has a site in San Francisco now (have not been there yet so no comment). You won't be disapointed in the least. read more

I highly recommend Pacific THERx for physical therapy. Everyone there is professional and friendly and quite knowledgable. As part of my PT Crista Osio had me try yoga with Annika Williams. Annika is a Certified Yoga Instructor who is affiliated Pacific THERx. I've found Annika to be a truly inspirational yoga instructor who has helped me start and continue practicing yoga. I've worked with Annika for about three months so far and I'm very pleased to be working with her. Annika is extremely knowledgeable and enthusiastic about yoga, and I think she is a gifted teacher who works very well with her students. I really love outdoor activities and Annika has really helped me. For me yoga has been very beneficial and I'm very thankful to Annika for all that she has done for me! read more

Brandon Pesa is knowledgeable, professional, and very good at communicating what he is working on and why. The "homework" exercises were explained carefully, easily understood videos sent directly to me, and then each exercise checked on return visits. I have used Pacific TherX twice before, and each time they have been significantly better than other PT I have tried. read more

I give this place NO stars. They are unprofessional, ill trained and have zero knowledge of the human body. Branden Pesa is the most unqualified PT I have ever seen. I've been to a few places so can compare. (Agile is the best in my opinion). I made the big mistake of trusting my care to him after a hip labral repair and bursectomy surgery in Oct. 18. My surgeon said all of his patients go here. After a major surgery you are in a vulnerable state and the PT is everything. I can't believe he is actually employed as a PT and would question all of his training. At 6wks post-op during a visit wehre NO ONe else was in the place, he had me do a series of much too challenging exercises that I resisted but he continued to tell me I was OK and that I should do them. He had me do deep squats, lunges, and balance on one leg whle he was holding a rope and manipualting it. I also asked him and the place several times for a rehab plan and they never showed it to me - cuz they are a fraud. The next morning I woke up with my hip frozen. Yes, frozen, not able to move my leg. 4 days later I returned and told him something was wrong and brought me to a back room quickly and proceeded to do aggressive manual therapy on me and I made him stop. He then said that he had another client that my surgeon operated on that got frozen hip at this time and that the surgeon had to put he under genral anethesisa to manipulate her hip. I had no idea at the time what frozen hip was. The point was that his manula therapy would not hurt me if the surgeon aggressively manipulsted this girls hip. He was 100% WRONG. He caused a glute med partial tear and frozen hip in which I am still living this nigthmare and suffered major PTSD. He did the same thing to his other client af ew weeks before me. I have no idea who this is, but if this doesn't scare you, I don't know what will. I am a mom of 3 girls and am disabled in pain, have serious back issues on top of my hip/leg/knee issues as a result of his carelessness and GOD like attitude, spend most of my days not walking. You need to know the truth about him and this place. Branden Pesa is NOT intuitive unless you are going to him as an intuitive healer where he does not touch you. read more

We drive 48 miles round trip for physical therapy appts @ Pacific TherX in Portolla Valley--instead of using several physical therapists Pts within 2 miles of our home in San Jose. Why? Because Lisa Green and her team are excellent at: 1. Initial assessment--more thorough than any (of many) Pts we've had in past 2. Design of a customized treatment plan that is closely supervised 3. State of the art equipment and facilities 4. Full spectrum--a PT facility AND a gym facility next door to "graduate" to--with the same quality of training and supervision 5. Philosophy re physical therapy exercises that work within the "no pain only" zone--which guarantees much more cooperation and compliance from whimps like me! 6. A commitment to education of the patient with intention of lifelong skills for maintaining the gains made during therapy 7. They take Medicare--YAY!!!! 8. BOTTOM LINE: Pacific TherX is the place that actually resolves our issues. If/when we have physical mobility problems, Lisa Green @ Pacific TherX is the first (and last) PT facility we will use. HIGHLY RECOMMEND read more

Pacific THERx is where physicians go when they need physical therapy. The therapists are focused on providing individual care, so you don't feel like you're at a PT factory like at other places. I have a neck injury, and because of PacificTHERx, I can lead a relatively pain-free life. Thank you! read more

After suffering a complex shoulder injury from an athletic misadventure, I followed a standard protocol of cortisone injections and physical therapy. My initial orthopedic surgeon referred me to the physical therapy department affiliated with his academic institution.  To my surprise, there was absolutely no coordination between the surgeon and the physical therapist, which resulted in further physical complications, including an onset of adhesive capsulitis and significantly higher levels of pain.  It was clear that long-term limitations were becoming a distinct possibility, and that my once athletic life would shrivel to nothingness. To deal with these unacceptable results, I found a new surgeon and transferred by physical therapy to PacificTHERx, a course correction that has paid major dividends! For the last four months, I've been working with Brandan Pesa of PacificTHERx. In my opinion, Brandan is an exceptionally gifted physical therapist. Based on my experiences, I now know that not all PT practices are equal when it comes to quality!  Brandan has been working tirelessly to restore my prior level of athleticism, and reverse the ineptness of my initial medical team's rehabilitation protocol.  Most importantly, Brandan has provided constant encouragement and displayed empathy that goes a long way in facilitating patient trust.  He's also an effective communicator, and addresses my concerns with measurable actions that have advanced my recovery. Brandan has also helped me understand the various physiological aspects of my injury, and what I need to do to overcome these challenges.   Based on Brandan's level of engagement and well-reasoned strategies, I can honestly say that he deserves five stars! He prioritizes restoring his patients to vibrant health, thus allowing them to reclaim their lives. After a three year absence from swimming, I'm back in the pool and aiming to rejoin my masters swim team. Thank you for being there and providing me with continued hope. The gains that we've made are priceless, and I feel immensely fortunate to have found you! Brandan, you are a gift! P.S. Special thanks to Fide and Julie for their efficient back-office support in handling insurance questions and scheduling appointments. read more

If you need PT this place is for you. Lisa Green and her staff are amazing. The skill level is without question. I needed PT after knee surgery and attribute the excellent results in part to my post-op work done here. My husband has had many knee surgeries and his results are also excellent. Choosing the surgeon is critical, but make no mistake, your PT is just as important. read more

I have been to multiple PT's over the years, and this is a great outfit. They seem really well educated on musculature, ligaments, therapies, activities. I have made substantial progress with a couple of tough issues. My therapists are a joy to work with. You will be happy you picked this establishment. read more

Pacific Therx is amazing! I have torn both my right and my left ACL. I am currently rehabilitating my second ACL repair, which also has a meniscus repair due to the seriousness of my injury. I was referred to Pacific Therx by my acupuncturist and am SO glad they were able to take me. I am working with Dr. Jason Yu, who was previously an athletic trainer with minor league baseball. I began seeing Jason 11 weeks post-op (due to less than stellar health insurance). In the three weeks I have been working with Jason, my pain level has dropped dramatically, my walk is nearly normal and my leg is much stronger. Dr. Yu is very good at his job. I have also seen the other docs in action and they seem stellar as well. When I rehabilitated my other ACL (4 years ago) I went to a physical therapy office where I rarely was seen by the therapist and had teenagers watching over me while I did my exercises. Pacific Therx always has the therapist see the patient, and their gym assistants are well trained, educated and very good at what they do. I cannot express my appreciation enough for the amazing service provided by this office and their dedicated staff. Ana at the front desk is informative and fabulous. If you are hurt, this is an office worth traveling to because they will absolutely help you get better! read more

You cannot go wrong with Pacific Therx- Lisa Green and her team are the most caring professional team I have ever met. I have gone there several times. The expertise level is amazing and the team is awesome. This should be your first stop if possible. Can't say enough read more

Without Lisa Green and the staff at Pacific THERx I would still be out of work and too banged up to move. After trying 4 other physical therapist I was directed to see Lisa Green as she has expertise in seemingly all things medical. Not only did Lisa effectively treat my aching spine she also treated and completely resolved a debilitating chronic muscle spasm problem I have had since I was a teenager. I only wish I met her years ago. Highly, highly recommended. read more

I had an appointment with Gregory at Pacific Therx San Francisco. I had been having lower back pain for an extensive period of time. Gregory spent an hour and a half assessing my back issues and gave me a diagnosis and provided me with the information I needed to work on strengthening the areas to provide me with relief for my lower back pain. The day after I had quite a bit of soreness (Not pain) and the next day I had at least 20% relief. Four days later I can say I am 80% better. I will definitely return and get more insight for other areas of my body that need professional advice. Gregory is very professional, knowledgeable and caring. read more

I have severe osteoarthritis and have had two joint replacements on my knees, two on my hips and one on my shoulder. The other shoulder needs replacing but I'm getting by now with injections. I have also had two back surgeries. I found this excellent physical therapy clinic, owned by Lisa Green, through a random comment from a nurse at Stanford Medical Center who said that she had heard that it was an extraordinary place. She was right, and I have cycled through all my surgeries with Lisa and her staff with nothing but extreme gratitude for having found them. In fact, I attribute the fact of my walking to their care. Even my orthopedic surgeon didn't believe that I would walk again after nine hip surgeries. But Lisa did. And I am. Her knowledge is global; her treatments are incredibly effective; she is a perfectionist. A dedicated professional, she employs staff who are as impressive as she is. I have seen several other of her staff for physical therapy appointments over the years, when Lisa was at a conference, for example, and they all follow Lisa's strict standards for treatment. Her physical therapy assistants are also top-notch. They all hold BAs in related fields and come to Pacific Therx to do some clinical training, and many of them go on to get their MAs in physical therapy. Then many of them come back to work for Lisa. That says a lot about her training standards and professionalism. I have gotten to know almost all of her staff over six or seven years of treatment for my various procedures, and I can't praise them highly enough. Lisa really does know how to hire her staff! But Lisa herself stands out as the best. She is a gifted and skilled practitioner. She is caring and concerned about her patients, and she is intuitive about other health issues of her patients. One of the perks of being Lisa's patient is that she has guided me to other health professionals I have needed to see, and her references have always been excellent. And going in for an appointment is always pleasant, sometimes even fun. There is a relaxed atmosphere, and, incredibly, everyone who works there knows the name of every patient who walks through the door and greets them warmly. There is no way you could go wrong here. read more

Pacific THERx provides excellent service on so many levels. The physical therapy and rehab office helps you through those first few awful weeks after an injury, getting you back to functionality and everyday, pain-free living. The fitness center (in a separate building just across the same business complex) can help you improve fitness, reach competitive or health goals, and prevent future injury. The staff is 100% professional and responsive. They have excellent equipment and are always upgrading and innovating. Most importantly, they are never cavalier with your health or safety. I can't recommend Pacific THERx highly enough. If you are injured or just want to improve your fitness, you will not find a better team to help you through the process. read more

Wonderful physical therapy place! My mother had a slight stroke after Christmas and went here for rehabilitation. The staff is so caring and hardworking. They not only helped my mom with rehabilitatiing her leg from the stroke, but also made very helpful suggestions for her other health issues, as well. I'm ashamed to admit that we originally picked them because they are 2 blocks from our house, but if I needed physical therapy in the future I would only go here even if I lived 2 towns away! read more

If you are looking for a gym that prides itself on personal attention to your fitness goals Pacific THERx is just what you are looking for. My daughter ( a 17 year old athlete), and I have been with Scott over a year. Her goals are sport specific while mine are weight loss and stamina, and core strength to help a stiff back. The key to personal training for us has always been that 'click' . Scott provides us both with challenging workouts that are varied and never the same any of the 3 days we train a week. He has an amazing ability to make exercising a fun time too. Scott often takes the time to send a quick text about how we feel after our last workout. He listens to what you are feeling, and uses that info at your next session. The gym is a great space, warm and friendly. We live in Palo Alto and have many fitness options in our backyard, but I can't imagine any place as great as Pacific THERx !! read more

Our teenage daughter had seen seven doctors and five physical therapists over a year and a half. None of them could help her, and several suggested that her basketball career was over. Within 5 minutes Lisa Green owner of Pacific THERx had diagnosed the problem, found the source of pain by palpitation that NO OTHER therapist or doctor could find. Through a long recovery period our daughter was not only able to play basketball this season but was first team all-league and is off to college to play. None of this could have happened without Lisa. Her skills (and that of her staff) are well beyond that of PT's and doctors (even sports medicine doctors). There is no one with more skills in healing. read more

Lisa Green and her team are extremely knowledgeable and very helpful / supportive throughout one's recovery. They have helped our family recover from sports-related injuries in the past 15 years (back, knees, neck). I have totally recovered from 2 ACL knee surgeries, which require extensive and long rehabs. I worked with everyone at Pacific Therx and they are all competent and caring. With the new law where one doesn't need a doctor referral to see PT , we now see Lisa first and then go see a doctor if necessary. They are also very meticulous and efficient with all insurance paperwork. Great team and highly recommend them. read more

I came to Pacific Therx via a third hand referral and a testimonial for this "wonderful PT in Portola Valley with superb manual skills..." I wondered if this was for the same person, and happily it was! :) The very next day I stopped seeing my in-network PT and switched to Lisa Green, knowing my insurance would likely did not cover any of the bill (they did not), It was worth every penny. It was very frightening developing a rare nerve disorder, CRPS (aka RSD), after an equally unexpected surgery. Lisa immediately put my mind to rest with her optimism and enthusiasm (unlike the Stanford Pain Doctor who scared the heck out of me with her dire predictions). It was so reassuring to see someone who was familiar with all the bizarre symptoms my leg was experiencing. Without her, I don't know that I would ever have restored the fully mobility of my foot, or recovered from the chronic pain and discomfort I was in at the time. Neuroligical issues are very complex, but Lisa helped retrain my nervous system so it did not overreact to every stimulus, real or imagined! When the nerves would suddenly misfire in a jolt of pain for no reason, she was not worried. If she was worried about something (the calf swelling), she would tell me so. It was comforting to have someone who understood your condition, believed you really did have it, and know how to treat it in a gentle manner without bombarding the nerves with more pain . And she took time to pull out an anatomy book from time to time to explain things to me along the way. The aides I saw at the time (both called Christina) were very capable as well at reinforcing my neuropathways through repeated exercises. I weaned from 2 hr appointments 3 x a week to 1 hour to none. Knowing how busy she is, I'll never no how she immediately freed up her schedule for 2 months out, so she could reverse the condition while it was still possible. If I have repeated flares, I will know who I can turn to. Andrew Fung was also good, who I saw one time in her absence. read more

As someone who has had four hip replacements I think I know a thing or two about physical therapy and therapists. That is why I am giving Pacific Therx five stars on Yelp and if it was on a scale of 10 it would be a 10 for sure! After my most recent right hip revision surgery in March I began seeing DPT Kasey Lashinski at Pacific Therx. From her initial assessment and treatment plan I knew I was in good hands. And literally I was, as her expertise in manual therapy made all the difference in my recovery. She is also a very friendly ans caring health professional and the PT sessions were always uplifting and beneficial. Not a wasted moment! She was ably aided by PT Assistant Yural Yaari, who watched over and guided me as I did my prescribed exercises and time spent on equipment. What a delightful, encouraging and knowledgeable young man! All the time I was in treatment, I was aware also of the interest and supervision of Pacific Therx's owner and head PT Lisa Green, whose wisdom, after years of experience and expertise, was much appreciated. The outcome of my hip surgery rehab is fantastic.. I was able to shed my cane after only a few visits and after less than two months I am pain-free and doing very well. In fact, I believe my surgical leg is now stronger than my other leg! Unfortunately, I will have to have a left hip revision done soon due to problems with metal on metal implants, but fortunately I will be heading back to Pacific Theryx when it is time for PT! read more