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    Pacific Surgical Center

    5.0 (5 reviews)

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    5 months ago

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    2 years ago

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    St John Medical Center

    St John Medical Center

    3.7(7 reviews)
    0.5 mi

    from Emergency to ICU.. family member went in to have legs…read moreck'd from being swelled at the same time, his heart rate was bouncing around like a pinball nothing was addressed. He gets home and collapses because his defibrillator went off twice and hit the closet and hurt his hands they go back to St. John's after being there from 1:00 PM to midnight they then put him in ICU which they might be taking care of the problem after being an ICU however, if you ask a question as to why it wasn't addressed the earlier before and them,nurses and supervisors think like it's no big issue if you address time of his last visit he was in ICU and asked for them to move that person around so they don't get bed sores obviously it wasn't enough to express your concern now they tell me I can't address it. It's none of my business even though it's a family member furthermore, the nurse in the ER was so rude To the wife and if you ask that question, they don't want to address it you ask for admin person to talk to them to get answers instead if you take a name, if you take a name they bring the security and a supervisor, instead of a admin person...I did mention you all gonna get yourselves fired, which is not a threat they bring up security to escort you out and you still haven't got to talk too a admin person to answer you questions...private hospital is not a trauma they don't have the capability of resolving the issueThey are rude and they don't care they bring their security that you're out of control and making threats which never happened. This hospital is very poor and second time that a family member has been in there so the powers that be in this hospital facility sucks not everybody is nice or compassionate at all. They told me not to call the hospital or talk to admin or anyone else for that matter so what is being hidden in that hospital but yet I see all these great experiences from other visits I'm disgusted and even though I'm not a PA , or his wife I'm just a sibling and I can't ask questions with my bother there in the room and the supervisor talks over you I got up and walked out and furthermore, you have to ask the nurse three times to leave so you can have some time with your sibling and she is her department and she can be there if she wants to. They should be shut down and there's got to be more people that are being treated horribly as a family member.

    From the emergency room to the 4 th floor and then on to cardiac unit. All of the Drs and nurses…read moreand other staff were absolutely amazing and caring. I think it was Dr. Taylor in emergency room who knew I was very sick but admitting said no admit her levels are fine. Dr. Taylor fought for me and I was admitted. I had covid. And again everyone treated me with the utmost respect. I have been in several hospitals and I rank this hospital a top ten. I would recommend this hospital to everyone

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    St John Medical Center

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    Cowlitz Family Health Center - One of the many doorways we went through to get to my dental chair

    Cowlitz Family Health Center

    2.3(16 reviews)
    0.6 mi

    My first appointment went great! Just a routine check-up, got me in a week later for a filling…read more Second appointment (for the filling) went very quickly but also very thoroughly. The dentist was attentive and cared about my comfortability with the numbing which is really important to me because of past issues with numbing not taking effect. Office ladies, hygienists, assistants, and dentist were all very kind, efficient, and caring. There is such a positive atmosphere too, which is nice to experience as a patient.

    This month I went to Cowlitz's family health clinic due to a change from Kaiser insurance to PPO…read more I needed to see a doctor within two weeks. I called and they were very nice over the phone and got me appointment that had been canceled by someone else for the next day. I met with Dr. Conway. She was a very nice doctor and spent time talking about the things that I needed and listen to me and gave me information that made me feel good about my situation. The medical assistant was a very nice and friendly person. I was seen from about 10 minutes after arriving at the office. I always enjoy getting in and out quickly. I would definitely recommend utilizing this clinic. I realize that often at medical facilities you can be backlogged and have to wait a half hour to an hour. I got really lucky I think with the time, but the people in general were very nice and I would go here again.

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    Cowlitz Family Health Center - More of the dental office areas

    More of the dental office areas

    Cowlitz Family Health Center - Dental area of open concept

    Dental area of open concept

    Cowlitz Family Health Center - Bathroom on second floor

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    Bathroom on second floor

    PeaceHealth St. John Medical Center

    PeaceHealth St. John Medical Center

    1.7(60 reviews)
    0.5 mi

    Today I had a procedure done at the Imaging Center at Peace Health…read more Brody (PA), Holly and Stella couldn't have been any more professional, personable or compassionate! I sincerely appreciate having each step of the procedure explained and the opportunity to ask questions. Their expertise made for a stress free experience.

    I never imagined that after nearly 20 years of dedicating my life to PeaceHealth, I would become…read moreone of the patients whose story I now read about online. I worked for PeaceHealth for nearly two decades, first as a CNA and then as a Registered Nurse. I loved being an emergency department trauma nurse, but in August 2023, while I was still employed by PeaceHealth, I transferred out of the Emergency Department to another department after repeatedly raising concerns about patient safety and violations of our union contract. After speaking up, I experienced what I believed was ongoing harassment and retaliation. Other staff members also reported concerns to management on my behalf, but nothing changed. On February 13, 2024, while I was still employed by PeaceHealth in a different department, I became a patient at PeaceHealth St. John Medical Center after suffering a severe dog bite to my face. I trusted the organization I had served for nearly 20 years to care for me the same way I had cared for thousands of patients. Instead, I left feeling abandoned. I was discharged with instructions to follow up with a plastic surgeon instead of being transferred for specialty care. When I called the plastic surgeon listed on my discharge paperwork, I learned he no longer worked for PeaceHealth. I was left scrambling to find the care I needed while recovering from a traumatic facial injury. While I was home trying to heal, I later learned that a nurse allegedly used a personal cell phone to screenshot private photographs of my injuries from my personal Facebook account. Those photographs, which showed me as a patient, were reportedly sent to my former Emergency Department manager and then circulated internally through unencrypted company email. As both a nurse and a patient, I was devastated. Following my union's advice, I filed a privacy complaint. That decision changed my life. Rather than feeling protected as an employee and patient, I felt like I became the problem. My health information, my trauma, and my experience as a patient became intertwined with my employment. Eventually, I experienced what my attorney described as a constructive discharge. I lost the career I had devoted nearly 20 years to building. I lost my home. I lost my financial security. I was forced to leave Washington, uproot my life, and move away from my family just to continue working as a nurse. I also lost additional employment opportunities after these events. My union initially advised me through this process, but later withdrew my grievances after PeaceHealth requested mediation as part of a proposed global settlement. Following the union's recommendation, I hired a private employment attorney and paid hundreds of dollars per hour for representation. A demand letter was submitted, but PeaceHealth denied any wrongdoing. My attorney then withdrew from my case. Later, through records I obtained, I discovered emails showing communication between my attorney and PeaceHealth's legal department that left me questioning whether my interests had truly been protected. The stress has permanently affected my health. I developed central serous retinopathy, a rare eye condition that my treating physicians have associated with elevated stress. I continue receiving treatment in an effort to preserve my vision. I have also been diagnosed with anxiety and major depressive disorder and underwent Transcranial Magnetic Stimulation (TMS) therapy in an effort to recover. One of the most heartbreaking moments came when my union requested my employee file. After nearly 20 years of employment, I was provided what appeared to be little more than my résumé. My performance evaluations and employment records that I expected to find were not there. It felt as though my career had simply been erased. The greatest loss has not been financial--it has been personal. I lost my confidence, my sense of purpose, and the career I believed I would retire from. There were times when the emotional pain became overwhelming. That is why stories about healthcare workers struggling with trauma resonate so deeply with me. I know what it feels like when the very system you dedicated your life to leaves you feeling unheard and alone. I am sharing my experience because I believe patients deserve safe, compassionate care, and healthcare workers deserve dignity and respect when they become patients themselves. My hope is that no one else--patient or employee--has to endure what I have experienced.

    Photos
    PeaceHealth St. John Medical Center - Interior

    Interior

    PeaceHealth St. John Medical Center - Waiting area

    Waiting area

    PeaceHealth St. John Medical Center - Waiting area

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    Waiting area

    Pacific Surgical Center - medcenters - Updated July 2026

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