As a new Oregonian, I'm still trying to figure out the recycling system. My daughter and I have…read morebeen to two bottle drop locations, and I got a card and bags on my first trip. Our second trip, we dropped the bags and I got online to register, assuming that's where we could check the account balance. I realized later that my online account was not connected to my card, so we went inside to ask questions. The person at the desk helped, then was assisted by a blonde woman (the manager?) who offered to walk me through the process, literally. I asked her name, but regretfully forgot it. She was more than helpful and explained the options for using funds at kiosks located at partner stores, and told us not to hesitate to ask for help anytime we were there. The floors were sticky and it was smelly inside, so I certainly commend those who choose to work here. I wish the parking weren't so chaotic, but its located in a strip mall with a large lot and close to home, so I'll be back.

Been using the bottledrop for a while now, and I always had issues with the level of…read moreignorant/uneducated people, and how bottledrop is doing nothing to remedy it. 1st off, card you are given not only does it access your account, it acts like a key which how the door opens, yet people think that card will access your account when you open the door which not the case, but people that. Then there is the loading of the bags, and no matter what you say or how "helpful" you try and be, end the it still doesn't matter, because just wanna do their way or what more convenient for them and not the long run. If BottleDrop could explain that when loading bag you put it the side not the middle because it creates more space and prevents the system from filling up faster! Which makes going to the Lancaster drop off a hassle and you consistently have deal with people who just chuve it in, then it create more work for you, holds up the line and makes people act rude and impatient!! So, anyone reading this review your card is both a key and accesses your account it proves you are member, but if someone has bag with tag they are a member too, so be kind and just leave the door open. Also, if you are going to load your green or blue bags do yourself and everyone a favor and just load it to the side and the not middle you'll have less problems if you do!!

Holidays boozefest left me with several bags of bottles to get rid of. First stop: downtown…read morelocation. No dice! The hatch was locked, so rather than require a full car detail, I headed to the South side and hit a wall yet again. Why post a sign with holiday hours if the door is locked? Had I not spent my paycheck on presents, I would've considered leaving them for someone else to cash in, but 3rd times a charm! I may have had to shove them in, but I was no longer running around with green bags in my car like a little elf! Sometimes I think the people running this place pour all the leftovers into a tank and sip on it throughout the day. They're certainly not into improving the process or making it easy to recycle! How am I supposed to go green if you have me running all over town?!

Seems like it's harder to get green bags. Now need to get the bags from the counter (wait in line)…read more Then go to the only self service kiosk in entire place (wait in line) and try to navigate an unintuitive menu just to print your tags. Took me 20 minutes to get bags. Expect 3-5 minutes per person to use the kiosk. Then good luck being able to drop the bags off, because they are constantly full. That could be COVID and more people staying home, putting demand on the centers, but dang.

Rip off artists!!! The floor to the trailer I just took in had a wooden floor and they took off 160…read morepounds for the floor in my trailer. There was no 160 pounds of wood in the trailer to begin with the only pay $90 a ton for metal when you can go elsewhere and get $175 a ton all they do is rip people off. I do not recommend taking anything to Cherry city metals.

I left a review talking about my experience on their Facebook page…read more One of their employees or the owner, commented and without addressing my issue, he insulted my appearance. Take your business elsewhere, where your concerns will be taken seriously.

Best service on time and showed up when he said he would. Great guy and good service. a little…read morelate but just say that I forgot to post it. He was great and will be using his service again SOON.

Updating to post this review on behalf of my dad: Adam from…read moreRecycling Relief came out the day after he called, loaded up a trailer piled high with stuff, and just got it done. My dad pointed out what was going and what to stay, stepped back, and that was it. He's already got more to go and will definitely be using them again.

Mark and his colleague came out to pick up some metal at our school. They were efficient and…read morehelpful. They only charge 10 bucks but we paid them more as they definitely deserved it. I would use them again in the future. Great value and hard workers.

Mark was wonderful! He came out to the property we were cleaning up, several times for various…read moreloads of metal, appliances, and even a greenhouse frame. He was careful to take everything he was told he could take, leaving the area tidy when he was done. He's a talker as well, which I enjoyed, but had to get back to work.