Horrible service. PP took over my previous CPAP supply company, and I have never had so much trouble getting a simple shipment of equipment! They are very quick to request up-front payment, but now it has literally been weeks since I first ordered and nothing has arrived. I first called in July to order my supplies. Nothing came. Then I called again at the beginning of August, and they requested pre-payment. Two weeks later, I called yet again and found out that my order had still not been shipped. The rep I spoke with then promised to send it out "expedited delivery." Seven days later, nothing. I call back today and it supposedly has been shipped out, set to arrive in another two days. I'm finding a new company! read more