I have never written a negative review before, and perhaps in the past if a job wasn't delivered as…read morebest as it could be, I always thought better to then just add insult to injury by writing a negative review, and work out a solution with the business... However, in this case I'm doing it to save someone from making the wrong choice, when there's always other reputable businesses to choose from. So, Run. I'm serious: RUN, don't walk, AWAY from this company. I had not only one, but two separate visits from the owner of this company, Greg Alexander, and then received a very detailed estimate for the work to be done on my Limestone Flooring. Flooring, I will add, that I have regularly maintained for years. So, i'm more than familiar with the process in maintaining it. Although I wasn't thrilled to have the work done over my July 4th weekend, I accepted his fair offer; the promise of a job well done; attention to detail; his "previously positive" Yelp reviews --And that it would be completed in one day. (Because in the past, it has always been a 2 day job --At least a second day to return to seal the stone.) I trusted him. I trusted his word. I trusted he would do the work outlined in an agreed upon bid?!? --I WAS WRONG! July 3rd started with me personally, @7am) removing all the furniture on the flooring, and then waiting for the crew to arrive --They didn't show 'till 10:30am. I even joked that it was going to be a lot of work, or a long day to get it all done in one day; starting at this time. Regardless, the team started masking the recently installed new base boards, and begun to prep the job. I kindly pointed out, as Greg had asked me to do, the different areas that needed attention: A loose tile, missing grout, some etching, and a few holes that were to be filled, etc... (ALL of which was in the bid, and actuality on the document they brought to the job.) They then mentioned to me that all the new baseboards would need to be masked off for protection, and that there were a lot of corners that would need to be done by hand. Again, okay, and yes, that's how it has always been done in the past. --And, again, this wasn't a surprise, and was also discussed with Greg. I began to get the feeling that the guys we're thinking, as I was too, that they might not get this all done in one day... The next thing I know, they are on the phone with Greg and someone else; saying how they were concerned that in order to get the job done "correctly" they would need more time, or that they could split the job, or that Greg could come back the next day (Which is July 4th by the way) and finish, or some other strange scenario. And then I'm suddenly on some surreal conference call with Greg and his "Manager," and it's weirdly being turned back on me, as if I was expecting something that wasn't agreed upon. -Which was utter nonsense, and I called them out on that several times --That's when I could even get a word in on this "impromptu conference call" taking place at my house to discuss a job that had already been estimated not only once, but twice, and had a detailed bid... --Wasting time, frustrating me, not getting the job started, and getting me quite upset. --So unprofessional, it's beyond! What were they trying to do, I wondered? Is this some type of "bait & switch" tactic? It felt like they were literally trying to get me upset, because they wanted to get out of the job --And it quickly became obvious that there was more than just a miscommunication between Greg and his workers, and what needed to be done to make this right. --Which they weren't even trying to do. They could care less that they messed up my holiday weekend, we're being entirely unprofessional, or even trying to find a way to make this "right." (Whatever that was...) Because, again, there was nothing to "make right"?!?!? Just do the job that was discussed, and literally itemized in the bid, in your hand! --And as I said too many times to deaf ears: "Do the work detailed in the bid, and we're good to go..." Nothing more, nothing less... They didn't care. They really didn't care, or took any profession responsibility. They wanted to find a way to walk away, and walk away they did; leaving me with an uncompleted job over a scheduled holiday weekend. I still can't figure out if this was a way to get me to pay more money, or the guys didn't have the time, or just how they operate --But I can tell you it was beyond disrespectful, completely unprofessional, and I would seriously advise you to contact any number of local & reputable floor companies before considering this company. It appeared they had many "previous" good yelp reviews, but apparently many years ago. --Don't be fooled. Here's one from today! Trust me! Lesson Learned -RUN AWAY!

Excellent selection of tile. The selection is very unique and not available at other tile places.read more

I had my home's soffits painted by Mesa Painting. I was impressed with the professionalism shown…read morethroughout the process. Edgar was prompt with his responses and provided a fair estimate. The on-site crew, Carlos and Sam, were punctual, polite, and considerate. They worked efficiently while maintaining a high standard of quality, and the final result has exceeded my expectations. A pleasurable experience all around!

I neglected to mention that Matt also got me in touch with a designer who helped me choose the…read morecolors. She was super nice and helpful. Though I didn't go with her selections, she had great ideas, and I implemented several. The cost of this designer was included in his price. It's been several months and the paint looks spectacular. I am still phenomenally happy. Thank you, Mesa Painting, you've done an amazing job!

Funny name, but great service. My 20 year old limestone counters were pitted, stained and always…read morelooked dirty. They came in, honed/ polished to a high matte finish, sealed cracks and sealed the surface. Limestone is porus and subject to etching from acid foods (lemons!) so a high polish would not last long term. The counters look like new with a very, very even finish. They took care to drape off all my appliances and cabinets, polished for about 5 hours, then cleaned up well. Polishing is wet, messy process but they know what they are doing and didn't leave a mess at all. Super happy with the response and service.

0 stars for Grout Geek…read more I called on Grout Geek and whom I assume was the owner arrived at my place, gave me an estimate for the work to be done, and an appointment time. Everything was great. Well, he totally flaked and was a no show. I did call to try to confirm the appointment and it was sent directly to voicemail--just so not cool. My advice to the Grout Geek: if you don't want to take on a job for whatever reason, have the common decency to let the customer know so they don't sit around waiting for your arrival.

This company is so great. I'm so appreciate of their quick repair service. Had a bench that had a…read moreleg break off. They came to my house and picked up the piece and returned it next day fixed and better then ever. Price was very fair. I have another vintage couch that I need to get tightened up that I will use them again on. Definitely recommend this company and will use them again. Very impressed with there service.

Carlos was prompt in answering my call. His pricing and work are amazing. I highly recommend…read moreIvy's.

Recently, I bought a house that had very shiny marble kitchen counters. I can't emphasize enough…read morehow much I dislike shiny! NO SHINY in my house. So I set out to research how to have someone "hone" my counters. Bingo! found a local guy who came and did the job for me only to realize marble still etches (stains you can't get out). UGH!! Everytime you use any type of citrus that could spray onto the counters ( think squeezing a little lime into a gin and tonic!) There's just no avoiding it and boy is it irritating! it's an instant stain you will never get out! Long story, but I just happen to see a commercial on TV talking about "Tuff Skin", basically a coating that protects your counters and can't etch! BINGO! and it comes in shiny or "honed"......it's a dream! it never etches and my marble counter looks perfectly new! In addition, it's much cheaper than replacing the counter which I mulled over for months! Also, the company that provides this is the only company in Santa Barbara county licensed to do this and they are incredibly professional, on-time and they will go out of their way to make sure everything is done to perfection. I really couldn't be happier!!

Thank you Skip and Brandee. They did our granite countertops in the kitchen and bathroom plus a…read morefix of a cracked stone in the master bath. I am sorry i don't have before and after but will try to find some older images and update. Here is what you need to know: 1. Skip gives the estimate. He and Brandee are the owners. They are the only ones in the area with the license for the TuffSkin. 2. They used a low dust diamond like abrasive tool to get out the etches often from glasses and citrus. Keep in mind we had a DIFFERENTcompany come out a year before hand and they made a mess, did not get all of the etching out and peeled off our custom tape in their hurry to take down plastic. Low dust, Precision and Attention to Detail. And they got out the etching!! 3. Then they put on the Tuff Skin that can then withstand citrus, many chemicals and heat. It cannot take scratching from moving a computer around or such. We don't know what caused all the scratching. I prefer the scratches to the etching, though and the place looks great!! 4. We had a few speedbumps and Skip handled it like a pro. This is the test of a great business. We are so grateful to Skip, Brandee, his foreman and team for their diligence, care and integrity!. I would recommend them 100% and indeed I have!

Delgado's team performed magic on our large patio roof overhang. Their attention to the prep,…read moreextensive caulk work and painting transformed our patio into a true extension of our living room. Skilled, professional, polite, and true to their word. They exceeded our high expectations and we could not be happier with the results. Highly recommend.

Victor and his crew of guys are INCREDIBLE!!! Not only is he so professional and skilled, more…read moreimportantly he and is crew are so honorable and kind and just an absolute joy to work with. We have probably hired them for at least 5-6 jobs over the years and every time, I'm sad to see them wrap up the job and go.. well, not exactly. They always such a magnificent job, I keep thinking of more things for them to come back and do. They've done the interior and exterior of our house, including whitewashing and wood repair, which was really important for us to maintain the mid century style of our house. They've even helped us to rehab a vintage refrigerator we found AND did the exterior paint job on some vintage trailers we've fixed up. I can't say enough kids things about them. And if you ever hire someone else in SB after reading this review and regret it, you only have yourself to blame, because THIS IS YOUR MAN!!!!

Thank you to Noe and his team for dilligently and professionaly painting my house inside and out…read more From the masking to the final details, as well as advice on color selection from the owner himself, I could not be more pleased with the final result. This was a seriously big job, with multiple architectural challenges inside and outside the house which made choosing colors that much more difficult. Noe was patient and motivated from start to finish. Thanks again guys!

This was about a year in the making and I'm sorry that it took so long! Top Class Painting provided…read moreoutstanding service, communication, and a finished product when painting the exterior of my home. Noe was highly communicative, professional, and ensured that the work was up to all expectations. Additionally, the crew left the house in a condition of cleanliness better than they found it and I appreciated their courtesy in dealing with them throughout the process. I would highly recommend Top Class Painting for anyone looking to have their home shine. Unfortunately the after picture was more in the dusk, but the color still popped when I took this picture. Comparing the before only days before the after and didn't want to send an after picture a year later. Thank you again, Top Class Painting!