We had a fantastic experience with Stair Masters Moving. From start to finish, the entire process…read morewas smooth and stress-free. Luis was incredibly helpful and made sure everything stayed organized and on track. Tyler was honest, upfront, and completely professional--no surprises, just clear communication and integrity the whole way through. The entire moving team was courteous, efficient, and very respectful of our property. They handled everything with care and treated our home and belongings like their own. It's not easy to find a company that combines professionalism with genuine customer care, but Stair Masters Moving absolutely delivered. I highly recommend them to anyone looking for a reliable and trustworthy moving company.

From my first meeting with Tyler, I experienced clear communication, a full explanation of how the…read moremove would work and a fair estimate. Jessica followed up closer to the move date to confirm all the details. The 4 young men assigned to my move were professional, efficient and careful with our belongings. They were willing to place or move items at our new home and were very easy to work with. The final cost came under the estimate. We were very impressed and would both recommend Stair Masters Moving and use them again!

They arrived on time, were careful with my things and they didn't rush the job. I didn't feel like…read moreI had to worry about them breaking my furniture. They asked me where everything was supposed to go once we got to the new place. They also took my furniture apart and put it back together. They were really nice! The cost for moving from 103rd to Middleburg was also a lot lower than most other places quoted me. I'd use them again if I had to move :)

Service was great. MAGGIE was very helpful Apt was settled…read moreand packed and ready to go They arrived on time with smiles on their faces. Positive and friendly Great rate for prepacked goods. They loaded 1apt, 1 bedroom in 1 load and dropped off and were on their way to the next job. Door to door movers and apartments is the way to to go. I would use them again in a heartbeat. Great workers sent. I did have Publix cookies ans water to sugar them up haha and always tip your workersand having cold water and a snack is always appreciated.

HIGHLY RECOMMEND! Flat rate offer was honest and saved us money in the long run. Jay was a great…read morecommunicator throughout. Him and his team were so efficient, cautious, and respectful throughout the process. Would use them again 10/10 times!

I used this moving company for an in-state move from Jacksonville, FL to a storage unit in Tampa,…read moreFL. While the owner was courteous and professional, I later realized that the total charge of $1,300 was significantly higher than what is typically charged for this type of move. The move involved less than a one-bedroom's worth of items, including a queen mattress and box spring, bed frame, recliner chair, jewelry box, small TV, and three boxes. Given the limited amount of furniture and the in-state distance, the pricing was excessive. I was disappointed to learn after the fact that I overpaid for the services provided.

We needed very last minute help last week, picking up, and delivering a leather reclining couch we…read morepurchased. We couldn't move it ourselves, even with our pick up truck, due to my husband and I both having injuries. Plus rain was coming! Maddie and John were so helpful and professional, and worked us right into their busy day! They picked it up on time and delivered it right into my living room so carefully! And their rates are so reasonable! We will definitely call them again when we need help moving anything.

i have used several moving companies but this was by far one of the best! very professional,…read morefriendly, and affordable they moved me in and out in no time i would recommend these guys to my family and friends. the owner john and maddie are the best.

THEIFS! Do not trust this company. I'm a Realtor, my client ( sweet 80 yr old lady ) recently…read morebought a new home and hired this moving company to move all her things from her rental into new home. Ulysses and his two helpers never finished moving her things over to her new house and completely disappeared , wouldn't answer our calls, no text NOTHING! My client had to scramble to find help and even had family members travel to Jax so they could finish the job for her. This isn't even the worst part. She has discovered that all her expensive jewelry and family gems that have been in her family for decades are all missing. HOW TRAGIC!!!! She is up all night without sleep trying to find out what happened to her valuables.... the only people that have stepped foot into that home is KMJ movers. It makes more sense now that they have completely disappeared now that her valuables have been stolen. SPREAD THE WORD SO THIS DOESN'T HAPPEN TO YOU OR SOMEONE YOU LOVE!

From the owner: We strive for quality work. We believe every piece and every customer is unique. We can move your…read morePiano, pool table, hot tub or any piece you feel is uncomfortable.

So initially, my experience was pretty good. My truck shows up at 7 o'clock last night got half of…read moremy belongings in the truck and then lo and behold, I find out that my sales rep told me I only needed 515 feet and I needed triple the amount. How does a sales rep get it wrong. The truck drivers asked if I sent the sales rep pictures or a video of my belongings. I said no they didn't ask. He asked for a box count, and then a count all the other miscellaneous items that had to be shrink wrapped and packaged for me. At 10 o'clock at night, I had a shell out more money so they could finish loading up my belongings to move to Arizona. I left the sales rep a message last night and first thing this morning. He does not have the decency to call me back and happened or why it happened. I am hoping somebody from management calls me. I want to understand why this happened. lessons learned if j ever need to move ling distance again.

I have to give credit where credit is do. From the initial call I received verifying my yelp…read morerequest, to the confirmation of the appointment, everything was done as according to plan. The rate of $75 an hour was very respectable. The mover, Omar, was very professional. He is truly one of the hardest workers I have met. I estimated the job to take longer but Omar hustled his teammate to complete the entire move with driving included in 2.5 hours.. Unbelievable. I have given his name as a referral to a loved one who is also moving. I was blessed to have a great worker like Omar taking care of my personal property. I would request him again and this company.