This is the only premier home kitchen, bath & lighting gallery in Amarillo - if you are looking for…read moresomething beyond the local hardware or electronics store, this is the place. The kitchen appliances, bathtubs, toilets, bidets, sinks, and lighting fixtures are beautiful, somewhat exotic and on the high end of the price scale. It is the only place in Amarillo that carries Miele appliances, for example. It is great that you can see and touch these high-end brands. Unlike Best Buy, Lowes or Home Depot, the receipts are an arcane dot-matrix 3-part form, (impossible to read) and there is no delivery or installation. The expectation is that you already have a contractor to do pickup and installation.

Excellent customer service from Deborah here. Very reliable. Only 4 stars because it is a little…read morepricy.

So unhappy with the refrigerator that I bought here. I got a whirlpool with a large icemaker that…read moreis borderline useless Even though it takes up a third of the refrigerator Space. The financing that they offer is the nail in the coffin. I planned on buying an oven from them down the road, but I am going to steer clear.

Not better prices for same merchandise!! Tacky Store! Not enough sales people ! Poor area to get to!read more

The sales person never asked about the gas connection in the house. Come delivery day the…read moreinstallers said they couldn't install it due to there not being a cut off valve, Called around got a plumber to come take care of it and installed the stove while he was at it. I called the store, spoke with the manager and he was passively apologetic. He sounded more like talking to a a customer was more of an annoyance than really caring about taking care of the customer. The Plumber asked about the anti tip bracket and I told him there wasn't one. Called back and the manager answered again and instead of recognizing the need for the safety device, he was dismissive, and codesigning. The manager brought the anti tip bracket and was rude about it. I buy local when I can but will never buy from them again.

Refrigerator I originally ordered this from Home Depot and the day before delivery we received a…read morenotice it was on back order after we waited 12 weeks. My mom called Circle N Appliances spoke to the owner David and he said he could get her a black GE in the correct size. A couple of weeks later a fridge was delivered and now my mom who is older no loner has to try and get down on her knees and get things out of the bottom drawers. She is so happy. No charge for new ice maker line. Support small business.

Although he was unable to fix my washing machine he was a very courteous man and very helpful. It…read morewas simply going to cost more to fix it than it was worth and I appreciate his honesty a lot! This business came highly recommended from a friend of ours.

Calvin was such a huge help in getting us the furniture we needed! Great furniture with GREAT…read moreprices!!

the service was great,Melanie is very friendly and in good spirits, very helpfull and fun to talk…read moreto. if needed we will come back someday. furniture you have is very nice. and the value is wonderful.. Thank you

We had a refrigerator quit and called a refrigerator service company. I think it was a mom and pop…read moreshop. The fella came out, disassembled the refrigerator and said he thought it needed a new fan motor and would order one and come back to replace it. So we waited (crickets) and called back and he said the fan motor would come in by Monday (this was Wednesday) (again crickets). Called again....again...and again..... Soooo we called Circle N Appliance and they were here that day, looked at the refrigerator, plugged it in, didn't see anything wrong with it. He said he thought that maybe the motor froze because food was covering the fan (admittedly it was, duh on our par). So he put the refrigerator back together and didn't charge us a penny. Guess where we're buying our next appliance...

I took two fans to Reid's yesterday. The fans are shaped like Monkeys so I was really sad when they…read moreboth stopped working. They were not sure that the fans could be fixed but they were willing to take a look. I just got a call that they cleaned to clean the motors and were able to get both fans running again. I am so glad in our disposable society that there are still places like Reid's who repair appliances.

I will not be shipping hest buy again…read more We went in to purchase a 700.00 camera kit for our upcoming vacation. They didn't have it set up on the camera stage but said they had one similar to test out before purchase. I went to pick it up and test it out the employee advised not to because the alarm would sound (it was very sensitive) I asked if he could help us find one we could handle so I could test it out. He advised "all of the batteries are dead" I asked him to change them out. He advised the alarm would sound and they didn't have the key to release it and change it out/charge it. Why have cameras up for display and to be tested and not keep up with charging the batteries or changing them out? I asked if I didn't like it after buying it could would they take a return,he advised yes for 14 days. They tried to up sell me on the warranty and didn't even know what it covered,didn't even know what the manufactures warranty covered. Against every cell in my body screaming "walk away and don't buy it" I bought it, only to return it the very next morning. Upon returning it they kept almost a 100.00 of my money for a restocking fee... had I been able to test it out at the store before buying I wouldn't be out 100.00 because I wouldn't have bought it! They have gone downhill and are below subpar for customer service and the condition of their store/what's available to test out before purchase. Save your time/money and order online through another company. Best buy is shit for customer service

Geek Sqad was able to clear out my MacBook Air reset it to help me get it working again…read more Unfortunately it only lasted a week with how much use it got over the 7 years I had it. Luckily they were able to take it and e-recycle it and provide me with a good deal on a new laptop to get up and running again.

I just popped in for one thing and they didn't have it…read more Murphys Oil Soap in what I think is the 32 oz size. Well they usually carry the product but must've been out of stock on this day. Darn it! And the price was good too. This means I have to go elsewhere since I need this product tonight. A quick browse as I exit from the Garden Center. They had a nice variety of plants, houseplants and the garden variety. Also a well displayed assortment of fences that I've not seen at any other Home Depot caught my eye. Had to take a pic so I could have something for reference when I consider ordering from one of my stores in AZ.

We were looking for lumber for a home project when we spotted a piece that was used that would be…read moreperfect. Three employees were busy unloading, but one turned to help us, James. We asked how much for it and after measuring he said we could just have it. He walked to the front of the store with us to clear us. A truly kind gesture and experience at this store in Amarillo on Soncy Street.

Very bad experience. This was my first time dealing with Super appliance and it was not a good…read moreexperience. The lady that helped me on the phone was very cordial and helpful but when I called the second time a man named Eldon answered and left me on hold for 15 mins. So I drove to there location and was still on hold when I walked in the door I let them know I was still on hold and he rudely responded to me no you hung up on me. Another man had actually answered the phone and asked me what he could help me with and I let him know I was already being helped by Eldon so he put me back on hold. Very dissapointed as I am a local and have lived here in Amarillo for over 35 years and I was told that super appliance was a local family owned business. So now I actually need to buy a dryer. I will be buying it from a local business not a chain as I believe in supporting our local businesses. However it will not be Super Appliance and I will never patronize them again.

Blake came out to do a service call and basic just came out to look at the machine and said it…read morewould be better to just buy a new washer because whirlpool is made by Maytag and they are not good. Didn"t even turn the machine on to do a diagnostic test one it and charged me the service charge with out doing anything... I paid for him just to come look and talk about buying a speed queen machine!!! Rip-off

Don't get hooks from them the salesman not going tell you the leasing fee until you find out the…read moreauto payment draw from your bank but the buyer thought is 18months no interest they will tell you can't do any refund.just be careful

Worked at the amarillo store as delivery for a total of 3 years..the whole thing is horrible seen…read morethem send out damaged products would make us take and attempt delivery even if we reported the damage.they touch up the damaged furniture w markers and attempt delivery..when the customer refuses the item or later discovers the damage delivery has to pay out of pocket..tophat which is the middle man/contractor does not follow policy and procedure and in 2.5 years as contractor has deducted over 25,000 dollors in damage from me as th contractor..this whole store and the people that run it..Ari/daniel/robert/ and wes all cover for each other..do notbuy from them they are not a honest nor trustworthy..run and pass the word to your friend run them out of amarillo..lets close this store down we dont need dishonesty around here