Amazing professional service the very BEST Honest supportive…read moreand efficient. You could not ask for more

Communication is inconsistent and they don't return calls/texts in a timely manner or at all! No…read morewritten estimate. They charged much more than the original verbal estimate and I called them back for the work that they did but was still dripping, not working, not the product I requested! They recommended more work above the service requested but they haven't even fixed the work they did. They took undue advantage of me and relying on ethical workmanship. Very disappointing and I recommend against!!!

I recently hired Hilo Tile & Stone Inc. to install outdoor tile on the cement porch in front of my…read morehome, and the results are outstanding. What was once a plain, drab concrete porch is now a beautiful, inviting space that truly transforms the front of my house. I worked directly with the owner, Albert, who was professional, responsive, and easy to communicate with throughout the entire project. The workmanship is excellent, the attention to detail shows, and the finished product looks even better than I expected. I'm extremely happy with the quality of the work and the overall experience. I highly recommend Hilo Tile & Stone Inc. for anyone looking to upgrade their home with tile work.

Front desk service was absolutely terrific. Would definitely…read morecome back again in the future.

This business is awesome!! From the start to finish, it's been nothing but great service. I found…read morethis company on Yelp because we needed an enclosed backyard for our dog. Paul responded in a timely manner and came by to give us a quote which was very reasonable. He also worked with us on dates of installation since we had to clean up our yard first and was responsive and kind throughout the process. He runs an exemplary business, pricing is very fair and quality is impeccable. Definitely can tell this company takes pride and care in their work. Highly recommend!

Silva Brothers was awesome, and we highly recommend them! Paul and his crew were professional,…read morepunctual, and super easy to work with. They kept things clean and respectful--no smoking, swearing, or dogs running off-leash--just a hardworking, friendly team. Paul helped us choose the best fencing options for our needs and budget, kept us updated throughout the process, and made sure we were 100% happy before asking for payment. The final price matched the estimate exactly, and they even went the extra mile by using fill from the fence posts to patch some holes on our property. Our fence and gates turned out even better than we expected, and we couldn't be more pleased!

John & Tasha are a great team to work with. They have been true life savers! They have been…read moretaking amazing care of my property for coming up on 2 yrs., they've helped with my catchment tank , getting trees trimmed, removing huge amounts of green waste, as well as the usual grass mowing and weeding. These guys are super nice, very accommodating, trustworthy, I trust them with keys to my house. They're awesome

Fast response time and great work! Would use them again for yard work/clean up! Good price for the…read morejob they did for me

I received excellent service from BJ. I had multiple yard projects that needed help, including…read morehauling in four large loads of rocks and dirt, spreading and compacting the material, trimming overgrown trees that had encroached into my yard from the neighbor's yard, hauling away the green waste, and repairing my carport. The best part is that he was able to finish the job in four days. I will definitely be hiring him for more projects in the future.

We have built over 40 custom homes on the Big Island. I also work as a real estate Broker and we…read moreonly use licensed professionals that do high quality work. I had a listing for a client down in Hilo and PandS was one of 3 plumbers I called. I won't name the others but the PandS crew gave me an honest bid and started the work right away. They did a great job and were professional and curteous. I also just hired them for another commercial job in Hilo. The had a great price and we accepted their quote out of 3. I would definitely recommend this company all the way around.

Truly one of the most knowledgeable, most professional, and most efficient plumbing companies in…read moreEast Hawaiʻi. Jeremy has been to my mother's house twice to make repairs and has explained the issues and repairs in a way that was easy for her to understand and not overwhelming with jargon. Additionally, best prices around! Other companies have ripped us off. Thank you to P & S Plumbing!

I requested 2 standing planter boxes for my vegetable garden. I was very particular in what I…read moreneeded and how I wanted it to look. Daniel was very helpful in the design also very knowledgeable as far as growing and gardening so that was a plus. I wanted them quickly and he was able to make and deliver them in no time at all. Within 2 days I got them handmade and delivered. And they turned out better than I expected. I was ecstatic with his craftsmanship and prompt service. He is incredibly reliable, very responsive and pleasant to work with. I recommend him for all household needs. I hear he fixes vehicles as well! I will certainly call on him when I need more handy work done! Thanks Daniel!

Do yourself a favor and hire these guys! It's very hard to find good work and people that are…read moretrustworthy and not trying to rip you off. They did everything from custom fitting a new front door, to fixing drywall, pressure washing and hauling. Nice to have a business that shares the aloha spirit in their work. Thanks again Daniel!!

From start to finish, we had an amazingly smooth and delightful plumbing experience!…read more Smart Plumbing Hawaii was: Prompt * Professional * Knowledgeable * Friendly * Fast. Every interaction we had, whether it was in-person, on the phone, or by email was handled with excellent customer service. They were always on-time, and any follow-up questions I had were answered quickly. Smart Plumbing Hawaii is family run business done right! Thanks Lei + Gabe you are the greatest! OUR STORY... We saw their truck driving around town, wrote down their name and went online to check them out. We found their great website, which answered most of our questions, so we shot them an email to see if they were up to tackling our unusual project. We bought a TOTO model: TMF47 (Japanese Bath/Shower combo with tub filler + thermostat) while we were in Japan and needed it installed. Most plumbers we talked to had never seen one, and were hesitant to help us. (And, of course all the specs + instructions were in Japanese). After a few emails and pictures, Gabe was willing to take a look at our bathroom and our new TOTO bath/shower combo, to see if it was possible. It was, and a week later our new faucet was installed and working like a dream! It is so much more fun to take a bath + shower now! We will absolutely do business with them again in the future and would whole heartedly recommend them to friends & family. We look forward to calling them again when we install our dishwasher and upgrade our other bathroom. Smart Plumbing Hawaii is a true pleasure to do business with and a real asset to the Islands! With Warmest Aloha! D + A

As you can see from my prior review, my earlier experiences with SMART Plumbing have been happy,…read moreand they became my go-to plumber. This week they trashed all that goodwill, and I'm genuinely shocked. I called Thursday morning about a stopped-up kitchen drain. The very polite, British-sounding man who took my information (possibly an outside phone message service) said he would pass it along and asked me to text a photo of the problem, which I immediately did. Then... silence. Usually they're pretty fast about getting back to me, even if it's to say they won't be able to come out for a day or two. So on Friday morning I called again. The same polite gentleman again promised to relay the message, and to tell them this was my second call. Then... more silence. In desperation, that afternoon I went onto their website and used the chat feature. Here, someone did respond, telling me that they had no plumbers at present and were trying to hire someone, but for now "we're at a standstill." I apparently would never have known this without using the online chat. So far as I can tell, I would have been left dangling indefinitely. When I asked why they couldn't have their phone answerer tell people they are temporarily not booking jobs due to staffing issues, the person chatting -- definitely a live person, not a bot -- had no answer other than an apology and a "mahalo for your past business." Come on folks, this is ridiculous. It ALWAYS works better to tell people the truth. I may try them again sometime, but not for a while.