We needed to clean out a squatter's pile of hoarding from my mother's home. This consisted of furniture and lots of nasty bagged stuff. Having never used a rental dumpster company before, I went online and ended up 'interviewing' four of five companies, including the garbage collection company for her address. After leaving two voicemails on two different days, the fourth company never returned my call. Then I called Pacific Dumpster and spoke with Jeff Stone, the owner/operator. What a breath of fresh air!!!
Of the five companies, the local garbage company was the most expensive as expected. Two other companies not only had weight dump fees from $165 to $199 per ton, but also charged a fuel surcharge and an environmental fee. Pacific Dumpster was the ONLY company that gave us 2,000 pounds free, no surcharge and no enviro fee.
Jeff is a great listener. He understood our situation and had sage advice as to the dumpster size that would work best for our needs. On very short notice, he was able to deliver the dumpster exactly when we needed it. The rental was for Saturday through Monday. He picked it up on Tuesday, dumped it, and sent me a final statement PLUS the receipt from the dump. Jeff is an exceptional businessman who is also extremely understanding, very friendly, and is what I would call a true professional.
If we ever need to rent a dumpster, Pacific Dumpster is the ONLY company I will do business with because of the extraordinary customer service we received!!! read more