I came to see Henry because I have been experiencing a lot of muscle pain, along with nerve pain. I…read morethought a good massage therapist could help me manage this pain. Sadly, I got no help from Henry and was left highly disappointed and upset with my experience.
The first time I saw Henry, he attempted to misdiagnose me with fibromyalgia when I clarified I had already been to see licensed medical professionals and was in the process of being tested, and no one had diagnosed me with it. It made me uncomfortable that he disregarded this information and jumped to this conclusion so quickly and arrogantly.
He minimized my pain by making one of the most unprofessional comments I have ever heard, by insinuating that I could not actually be in a lot pain because I had never done sports. According to him, only people who have done sports in their life and gotten injured truly know pain. Why should I have to prove to you Henry that I feel pain? What about people with various other illnesses? Are they not allowed to feel pain because they haven't done sports? I came to you to help manage my pain, not to be medically gaslit.
Henry continued to make various unprofessional comments during this appointment, not only asking me if I planned to have children, but more specifically HOW I planned to have children. Excuse me? Do you think it is appropriate to ask women about their fertility issues while they are trying to get a massage from you Henry? Because of his inappropriate comments, I stayed mostly quiet throughout this appointment because of how highly uncomfortable I was made to feel.
I gave this man the benefit of the doubt by going to him a second time because I was DESPERATE for a good massage therapist. I regretted that decision very quickly. During my second appt Henry refused to continue to provide his services to me because I was honest on how his method of PEMF had caused me pain. Also, not once did I receive a proper massage, because my time was wasted with random breathing exercises or the PEMF. His reasonings for not wanting to help me were that he did not think his methods would help my nerve pain, but this was clearly bs. Again I paid for a MASSAGE, not what you were trying to sell me. If this is the type of treatment you are forcing onto your clients, that should be made clear on your website so nobody wastes their time like I did. If you choose you don't like one of his treatment methods, he will not only REFUSE to accommodate you, he will also "fire" you as a client.
Also, by the way Henry, have you ever heard of INFORMED CONSENT ? I had specifically communicated to you at the beginning of my second session that I wanted to know what to expect during this appointment, but was blatantly ignored. I was not given any information about this PEMF technique prior to him using it on me. He only explained what this PEMF was AFTER he had begun using it on me. His disregard for my consent not only made me very uncomfortable, but resulted in my back pain worsening.
I could go on and on about the complete lack of respect Henry had with me, including a complete lack of bedside manners and unprofessionalism. I was never once rude to Henry or unprofessional with him to merit this type of treatment. I sincerely hope Henry that you become more self aware to the things you say to your clients who are in a vulnerable state and are coming to see you for help, NOT to be gaslit, mistreated, and disrespected, like you were with me.
