Took my car to get worked on, the price came under the quote, they washed it. Total unexpected. Great job guys.

I am from out of town my car broke down I brought it into them at Pacific auto sales they said no problem will move your head since you're out of town will get you fixed and get you on the road right away and they said since you're from out of town we're gonna give you a 10% discount everybody was wonderful nice in the service department Nick was great the service manager read more

Dropped a friend off with a burned out clutch. We asked the guy at the counter if they could take a look at it. His reply " No! And get that thing the hell out of here!" Will never go there again & will not recommend them to anyone. read more

AVOID Sleazy dealers! I was waiting for my used truck, they needed to clear the actual truck paperwork before letting me have the truck. I filled out paperwork the next day, didn't hear from them so I called them on the 3rd day and THEY SOLD MY TRUCK to someone else without bothering to notify me 1st. I had bought the seat covers for it! They are liars, they don't care about people, Do not trust them! They really give off a real slimeball vibe of a small-time used car dealer too...nobody wears masks either, WTF. I was the only person wearing a mask in THEIR place of business...sad. AVOID read more

Always professional and extreamly helpful when it comes to taking care of customers. I had a Pontiac and they went above and beyond to help me with the traction sensor problem. Last vehicle we bought was a Dodge Ram and have not had any issues at all . Any recalls we have had, they have been 100% attentive to them immediately. I love the staff, love the service dept . I would "and have" recommended coast to any friend or family member ~ Leanna Gordon read more

These guys are incredible. Got stranded and had to have help with a car. They went way above and beyond. Dealt with two different employees and both are awesome . Highly recommend this company read more

As a new resident to Crescent City, I am developing my "go-to" places for all of my needs, groceries, clothing, restaurants, medical and, of course, auto repair and service. My first experience with Coast Auto was when I took my Chevy Trax in for a recall. The attendants at the service desk were extremely pleasant, they took my vehicle right in, performed the needed service and I was back up and running in short order. The whole experience was pleasant and the staff was friendly and professional. Today was my second experience with Coast Auto, as the Trax was due for an oil change. As oil changes are no longer something we can easily do in our own driveway, I called around for prices, including Valvoline in Brookings, as I had used Valvoline where I used to live. Coast Auto quoted me a "ballpark" price that was well below the other places that I had checked. We made an appointment for 2:30 in the afternoon and I arrived about 15 minutes early. The staff checked me in quickly and I took a seat in the lobby and enjoyed talking with other customers and some staff while I waited. The service department was done in less than 1/2 hour. When I went to pay and retrieve my keys, I learned that the final price was actually $7.00 BELOW the quoted ballpark price. WOW! All that pleasant and efficient service AND a price lower than I expected. What more can one ask of a local auto dealership!?! I highly recommend Coast Auto in Crescent City! They have my business from here forward. Thank you, Coast Auto! read more

I created a YELP just to review these dishonest people here too... I came in and asked the owner if he'd be interested in buying my 2014 Passat that has a coolant leak. I was open and honest right from the start. He said sure. They looked at the car, and the leak, and he said he could do $8,000. I asked if $8,500 was agreeable and told him I'd bring it in a week when I get paid (so I can pay the difference). He said yes and shook my hand. I brought it in today and he said "I made a note for my mechanic to look at it again". Which obviously means he thinks he initially offered too much and wants to change the deal. So hours later he told me he can't meet our agreed upon price and I can take $500 less or leave. I could care less about the $500. BUT the cowardice that it takes for the top man in charge to rescind his offer after shaking my hand AFTER I WAS UPFRONT AND HONEST and ready to meet my side of our deal, is why I am disgusted about their business practices. It was still the best financial decision for me to sell it but I hate that I had to do business with a con who would rather rip off someone than honor his word over $500. read more

Good people and a great service department. Plus, you can get your car detailed here.

We are on an extended road trip with our RV and were camping near Crescent City recently. Our truck began making a squealing noise so we stopped by Coast Auto. Their service dept was really busy but a mechanic (should have gotten his name) stopped what he was doing to look at the problem. He took a few minutes to fix a minor probkem and we were on our way. Can't say enough about their service dept! It is awesome read more

On June 27, 2018, We took our truck into Coast Auto Center Chevrolet dealer 1312 Northcrest Dr. Crescent City, California 95531 (707) 464 8344 for some warranty work. When picking up the truck, Gary Wolfe informs us that the anchor bolts broke on the lift and dropped our 2016 Chevrolet, Silverado 3500 crew cab dully Duramax High Country with 21000 miles on it. The truck was parked in the parking lot with the sidesteps missing and plenty of damage. Gary Wolfe tells us he will send pictures to us via email showing us what happens. Gary Wolfe then hands over an insurance card and tells us to Chevrolet dealer in 530 Chetco Ave., Brookings, Or, 97415. We get home expecting an email from Gary Wolfe with the picture. The picture didn't come. After several emails, he sends two pictures. Neither picture showed the anchor bolt broken. After about a week Gary sends me an email stating, "The pad slipped off the undercoating as we were stabilizing the rear end. We always brace the rear end and as the brace was being installed the arm slid off the frame rail." Received this email on Fri, Jul 6, 2018, at 1:34 PM. Nine days after the accident. Meanwhile, we are still dealing with Coast Auto Center Chevrolet service, 530 Chetco Ave, Brookings, Or (541) 469-5321. Darrin Worman. We ask about trading our truck in for a new one since they dropped ours. This is the deal they texted to us. "Price after rebates including going to get the vehicle $67,985. Plus, California tax and license. $45,000 for trade." FYI in Sublimity Oregon the same truck over the phone they quoted the truck at $65,958. We go into talk with Darrin Worman. We ask Darrin what happen to our truck? Darrin Worman sits behind his desk and chuckles. He then states, "We will agree that we damaged your truck, that's why we gave you our insurance information. Why don't you get your truck fixed someplace else? You're not from Crescent City take your truck elsewhere. I finally called Federated Mutual Insurance Company and talked with Nicole Andrews, Coast Auto Center Insurance. I explain that we are having trouble finding out what happens to the truck. She tells me the same story that Gary Wolfe told me. I inform her that Gary Wolfe sent me an email on July 6, 2018, stating "The pad slipped off the undercoating as we were stabilizing the rear end. We always brace the rear end and as the brace was being installed the arm slid off the frame rail." Nicole tells me that she will send me the picture she has if I forward to her the email I received from Gary Wolfe. We took out the truck to San Diego for repair on August 1, 2018. We just picked the truck up Oct 26, 2018. Darrin Worman load balled the estimate stating that the damage was only about $6100.00, but yet when everything was done, it was about $14000.00 in damage. Take notice that there are NO anchor bolts broken, The truck did slide off! Can you really trust a company that will lie? Oh and by the way, this company DELETES bad reviews. read more

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Me and Husband were on a road trip from Utah and our car starting having problems right as we got into Crescent City. We went to a different auto center in town for them to tell us that "nobody in town will be able to fix your car today." I was stressed out and didn't think we would make it up to Oregon. But our awesome AAA tow guy old us we could be towed to Coast Auto. We went into coast and they told us they were busy, but they would take a quick look. We ended up leaving with our car fixed in under an hour. Coast is my hero!! Such friendly staff which is a HUGE plus. read more

My wife and I just purchased a 2017 Chevy Malibu LT from Coast, today. We've lived in Crescent City for over 20 years. I researched similar cars from lots 250 miles in each direction away from us over that last 3 months. I haven no doubt that we received a great deal on our car. Ronnie Peters gave us a tour of their inventory when we arrived, yesterday afternoon. He was extremely knowledgeable of all of their new and used vehicles. He gave us all of the info we needed without making us feel any pressure to buy anything right then and there. My wife found a vehicle that she really liked (the 2017 Malibu LT). Mr. Peters came in on his day off to finalize the deal and spent some time with us to explain all of the new technology the car had. I'd purchased a GMC truck from this business almost 20 years ago, and had a very good experience with them, then. (After having a miserable experience with a Humboldt county dealership.) Anyway, when this vehicle is payed off, I plan on purchasing a new truck from them. Of course, I'll look around for the best deal..............but I'm pretty confident that these guys will be able to match anything that I can find anywhere else. Thanks, Ronnie. We're very happy with how the whole process went down. read more

I've had 3 appointments with Coast Auto and each time they have been pleasant and professional. Services were completed in a timely manner with no additional cost. I recently had an interior and exterior detail on my CR-V and in very happy with the results. Will return next time my auto needs service. read more

Went in to look for a truck. Poor stock in hand. When I talked to a salesperson they tried to talk me into something I didn't want. Too bad they are the only dealership in town. I'll gladly travel out if town and spend my money elsewhere. read more

This dealership also rents cars- and should be your first call! We were traveling in a motorhome and needed a car for the day so that we could navigate a bit easier and see the area. They were able to pick me up within 15 minutes to go fill out the paperwork and start to finish I was in and out within 5 minutes. The guy they sent to pick me up, Gary, was nice and told me about several things to do and see, which was great! Very friendly people and fair rates. read more

I purchased a 2017 Ram 2500 Laramie from them brand new in 2017, it had a bunch of cobweb scratches and a dent on it that they promised to fix and after months of trying to get them to fix them the GM of coast auto blocked me from contacting him and I know that because I tried to contact him from my work email and it worked... two years later and finally getting ahold of him again over ANOTHER issue and I brought up to him the damage to the truck and he says it is unreasonable to fix it now and he would have fixed it then if I would have contacted him... and I responded with the fact it's unreasonable to tell me that because I tried for months to get someone to fix that truck and told him I would Contact Mopar and and have them help me, and he blocked me again! So I did contact Mopar and they contacted them while I was on the phone with them and they told Mopar absolutely not will they fix the truck... so I contacted the GM of lithia in Medford and they asked me to bring the truck to them so they could look at it... so I did and they were shocked by how bad the truck was, and the GM apologized and told me he would be talking to the Regional manager about this and that the service manager said it clearly was Coasts fault and told him the it was caused by someone using the wrong equipment to buff the truck... so after the manager talked they came out and apologized again, the District manager over all of the Chrysler dealerships including coast auto was not very happy and told me how sorry he was, I showed them all my conversations with the GM at coast, so I don't know what will happen with that... but lithia was amazing! They fixed the dent and made my truck look brand new and they did it at NO cost to me! I didn't even buy my truck there! And they let me use a brand new Chrysler 300 to run around medford in while they worked on the truck... it took two whole days but it finally looks brand new! And the mechanics don't know what they are doing... if coast auto works on your vehicle, I'd recommend taking it to a real mechanic after to make sure they did it right... that's what I have to do now... read more

They are scammers like every other car Dealer..they should get 3 to 5% above THEIR ACTUAL cost of the vehicle ~NOT~ the MSRP TWO DIFFERENT THINGS California's "DOC" paper/processing fee is $65.00 to 80 max no more..Some dealers will tell you it A lot more like for example 560.00! a lot of states do not have a cap on this fee check google for your states fees.also go to the DMV website to use their Tax,LIC & reg fees calculator for the car...use the VIN # They also advertise FALSE deals! and "Claim" the advertising DEPT must have made a mistake?...this is the OLD Bait & Switch.. Do the dealing of the price thru email or texting/messenger and get it in writing..print it out Do NOT talk to them about how you are going to pay or the monthly payment...the price of the car determines that..Pay the state fees separate from the actual cost if that makes it less confusing to you..You DO NOT pay a manufacture transport fee on a used car... Also they like to sell Vinyl seats as leather get a discount for that. read more

I really don't understand why Coast auto has so many negative reviews. I was apprehensive to purchase a vehicle at Coast based on these reviews. Being an avid Yelper, my husband and I went to check this place out and see why people were writing such bad reviews. Today, my husband and I purchased a used 2015 Ram 1500 and we're very happy with the courtesy and professionalism Coast offered us. I was able to negotiate a lower price-- which we were both able to agree upon. People here on Yelp fail to recognize that this is a business and not a charity. Be fair and reasonable when making an offer. If you're purchasing a used vehicle get the Zurich extended warranty. That helps protect you from repairs and anything that could go wrong and give you piece of mind on purchasing a used vehicle. Ronnie was awesome! He is very knowledgeable of the vehicles on the lot. The owner Ron was also very kind and accepted my offer. I would recommend Coast Auto in Crescent City if you're looking to purchase a new or used vehicle! I will continue to come back when I'm ready to purchase my next vehicle. Thanks Coast auto! :-) read more

Jeremy and Gary in the service department are always very helpful whenever I need anything serviced in my car. I definitely recommend them if you need fast and affordable Car repairs or detailing. read more

I intended to purchase a manual 2017 Chevrolet Spark from this dealership. The advertised price after manufacturer rebates was $9,875. I called Ronnie to confirm the price and that the vehicle was still available. He said something to the effect of, "wow, that's a good price." He said it was at the lot in Brookings and he would bring it down to Crescent City. I told him that we'd take it. He called back 10 or so minutes later saying that we'd have to wait because they were going to have to check with their district manager before selling it for that price. He claimed that they could not find the rebates listed and that it could have been an error on their third-party advertiser's part. Two minutes after getting off the phone from him on a Sunday, the price online had been changed. I never heard from anyone even though I asked for the district manager to call me and made a complaint with Chevrolet's customer service center. read more