I own a boutique travel agency, NextAdventure.Travel, and book my own travel, including rental cars…read morefrom this location and have never had a problem; however, this time the guy at the counter (Jacob) said there was a deposit that was more than the rental itself. When I told him I've never paid a deposit before, he basically called me a liar. I explained that I use a pre-negotiated rate that waives deposits, including for under age drivers. However, he told me that wasn't the fact, that the deposit is non-negotiable and it's policy and if I haven't been charged a deposit before it was an error. The surprise deposit is one thing; rudeness is another thing entirely.

Danger these people will stalk you! So after much ado I…read morerented from these cats with hesitation. The car went to the city and back. The rental was returned late due to unforeseen circumstances. After a couple of attempts to call the company and let them know of the situation failed I assumed there was no problem. There was no answer nor a machine on that which a message could be left. I was then bombarded by foul phone calls of a curt nature. By the end of it I refused to even go inside the place and sent a friend in instead to deal with the charges. Here is where it gets good. My Friend informed me that they said all my info was forged! WHAT IN ZE FUCHINZE? Real ID Real CC! How in the hell are they going to rent to someone with forged docs anyway? Tat is their fault but I digress. I return to my residence to find a letter in my mailbox, no envelope or anything! I believe that's illegal national. It reads June 11 2012 Dear...... The car you rented is due back, you have not contacted us for an extension and we have been unable to reach you. (both lies) This is a DEMAND LETTER to return this car before the highway patrol is involved. Alamo rent a car 7078393229 Signed Denise McNulty and associates. When I asked my roommate she informed me that this lady was really pissed and brought a strong arm with her!!!!!!!! So if you like to be stalked at your home by some crazy lady with a yard stick up her........ And her impotent strong arm, then by all means rent from National.

Terrible experience here…read more WARNING: this branch is privately owned and the lady that owns it makes up her own rules. I wish I would have read the other yelp reviews of this place before I rented from here. I got royally screwed. my car was one day late and I received 37 phone calls from the owner, I finally picked up the phone and she full on threatened me with all sorts of fines and the possibility of POLICE because I had her property. LONG STORY SHORT: cleaning fee fuel fee late return fee 750$ + dollars added to my 2 day rental that was going to only be 150$ This officially ruined my holiday plans, I now don't have the money I need to travel to see my family and over all feel helpless about the charges to my credit card. I called Alamo corporate and they told me that there was nothing they could do because this branch was privately owned. merry xmas ugghhh. bah humboldt

We didn't know any better when we chose Alamo at ACV. 10 minutes doing business with the person who…read morewaited on us felt like a strain for our family.....extremely cold and unfriendly towards us, and I have no idea why. B. Alamo at ACV DOES NOT take debit cards, so if you are used to dealing in cash or debit, choose another company. It's always advisable to use credit when renting a car, but to not have the option seemed absurd. C. If you were planning on driving down the coast and flying home out of LAX or San Fran, never rent from Alamo at ACV. You must return your rental to the same location. D. While you're at it, maybe stay out of the entire Eureka area- think a disproportionate number of the characters from that movie "Deliverance" blended with hard core heavily tattoed meth and heroin addicts. It's a shame because the coast itself was awesome.

I wish I knew the name of the woman at the counter at 8 pm on 6/12 at airport Enterprise. She was…read morevery nice and pleasant. Even after the long line, she was fast and sweet! And she hooked me up with a cool 4 runner! Thanks for the great service! I hope her manager sees this and gives her a raise or some kind of bonus!

yelp doesn't let you leave zero stars!…read more finally finished my ordeal with them i rented a car back in October and got all kinds of responses about my negative review but still enterprise didn't do anything I rented a car in oct 2024 for a week- the guy at the counter didn't let me view the vehicle when i signed for it . it was getting late so i didn't look the vehicle over I ended up not needing the car for that long (my personal vehicle was being repaired. I drove home to Eureka on a saturday and on sunday my car was repaired. The airport rentals aren't open on Sunday so i brought it back on Monday (never drove the car other than to and from the airport) when i returned, the gal in the lot was ready to pounce on me about damages when i dropped it off she screamed at me and basically called me a liar when i said i didn't damage their car she then filed a claim i countered and said what happened but enterprise didn't do anything to resolve the situation and i had to pay $1300 for damages i believe we're already there i hope the jerk i returned the vehicle gets the karma she has coming to her. i will never rent from enterprise ever again. Sixt, Budget and every other rental company i've dealt with have always been very accommodating and a professional. if you rent from this place, check your vehicle and take pictures.

I had a really good experience with these folks. They're friendly and accommodating which equates…read moreto great customer service. Keeping the rental an extra day was no problem. Locals get a discount. Arrangements are made on the internet and via phone. They'll leave the car for you with the key in the lockbox. It was so smooth!

By far the best rental car experience I've ever had. The Hyundai Elantra I rented was spotless. I…read morehad a slight issue getting into the car because it turns out I hadn't seen the message containing the lock box information, but the owner took the time to get on the phone with me and walked me through the process. Would definitely rent from this company again, next time I'm in Humboldt.

The drivers are really good people who want to get you to your destination on time. Great…read moreconversation and a smile are to be expected;)

Good experience. He was very helpful getting to my daughters graduation at the college. I'm…read morehandicapped and he got me right to the entrance of the building so I didn't have to walk far.

Great place to buy a vehicle! Go see Dave he will make sure…read moreyou are treated with honesty & respect Not all vehicle dealers are trustworthy! Dont buy cars from strangers! You can trust Dave

Go here if you want to be overcharged for labor that is half finished & cars that have problems…read morethat warranty doesn't cover. So many other choices for automotive repair & used cars, save yourself & go anywhere but here.

Trinidad oh Trinidad is such a beautiful area in the USA. We had a most wonderful stay with my two…read moregirls and 2 dogs. The condo had everything to offer and more. We were quite pleased with the location and amenities offered. We made the most of this vacation and many memories. I highly recommend Redwood Coastal for your vacation plans. *****

We stayed at suite #7 in samoa....while the drive out here had me a bit concerned as it was dark &…read moreit looked like we were driving down a scary road in a horror film once we got here and opened the door WOW! If we could permanently live here we would! The mid century modern/rustic decor is such a nice touch. It is very spacious and accommodating. Oh and I did I mention they allow pets!!! Well they do and our dog loved it too! I would definitely recommend this property

The clutch on our Vanagon started to go out when we were in the redwoods. The team was able to get…read moreus in on the same day! Throughout the process they were respectful and communicative. Big plus that they know how to work on old cars too!

Few years ago my Porsche broken on the way from Bay Area to Seattle. I was lucky, I was 30miles…read moreaway from Craig's shop. They had me on the road within 24h, and they gave me a ride to the hotel and back. I'm like giving business to small competent businesses. So if you have a car you love, check if they're able to help you. I enjoy driving so going up for some work on my Porsche is just a wonderful adventure. This car is built to be driven on Hwy1.