All of the people were very nice and welcoming, they also got my food done extremely fast. In there…read moreI felt treated well. I can't wait to come again.

The hookah is not $15 it is $45. Per person. A literal scam. Around the corner is hollywood smokes…read moreat $25 per person!! Way more worth it.

I came here because a friend had a Birthday get-together and it was better than i thought. I must…read moreagree with Karl, the place is pretty hidden but it sure it is a gem! Comfortable, friendly, great variety of tobacco flavors and qualities available and good prices. Drinks are also good but I didn't have a chance to try any of the food available. I think what I liked the best was the atmosphere, I'm sure my friend had to reserve or maybe the fact that we arrived a bit early help because at the beginning the place was at a moderate vacancy but by the end of the night all available seating was taken. Their furniture arrangement is also great as it allowed us to bring three tables together and arrange seating around it for a fairly large group so we were all together instead of spread apart. Overall I am pleased and I would highly recommend for a get-together its economical and very laid-back with friendly service! Best of all you get a nice variety of people there :)

Looking for an awesome night with friends? Look no further. I've been a regular at this…read moreestablishment for ~4 years, and I can honestly say this is one of the most entertaining hookah establishments in the area. From the lighting, music, and staff especially. Super friendly, and chill vibes all around, as well as affordable and variety. Hands down my favorite cafe, and staff! #Friends Try the Blue Mist with Mint flavor!

The cleanest hookah lounge I ever been too. And those $5 long island specials were a hit. I…read morecouldn't even drink my second one. I definitely will return I'm impressed with this spot considering it's in east Chicago IN.

From the owner: We cater to all of your hookah and cigar needs, good vibes and great energy as well as a great…read moreatmosphere to sit back and enjoy a nice smoke with good music.

I like Level Up. It's right across the IN/IL border, which means they serve alcohol! The space is…read morequite big, so seating shouldn't be a problem. I was greeted upon entry by a guy named Nick who was attentive; made sure I had a beverage, cut my cigar and made sure the ash tray stayed dumped. Prices on everything I did there was reasonable, and a big plus - the place is very clean. I'm a stickler when it comes to bathrooms and service, and both those boxes were checked. Not much more I needed. FYI - for my liquor fans, they don't serve the hard stuff (i.e. whiskey, rum, etc.) but they have beer and an assortment of mixed drinks. A full liquor license would've taken this place over the top. They also serve food but I didn't try anything while there. In short - if I'm in that area, I would definitely go back.

We didn't order or because we came close to closing. The hookah was very flavorful and the staff…read morewas exceptional they were attentive and caring. Came by and asked if we were ok and enjoying it. The ambiance was amazing. The lighting and the seating is very organized and nice. We could sit where we wanted. The guests were respectful as well. Very nice atmosphere all together. We will be back!

My go to place to study and vape simultaneously. I enjoy their flavorful hookahs and a relaxing…read moreatmosphere. Plus service is attentive and location is close to Harper College in Woodfield mall.

Great place to spend time with friends and try so many flavors! The ambiance is just amazing!…read moreService is top notch! Will be back !

Great service !!!!!definitely coming back!!!!! , man the door need a raise !!! I loved my experienceread more

I call it a scam! I'm sorry but I see scam. You have to pay $20 cover charge to get in then once…read moreinside you have to pay for the hookah. Paying for the hookah is not problem but then the establishment is BYOB and you have to pay $7 for bringing your own liquor per person. Wtf! No damn way! The vibe is chill yes I went to she could experience it. They do allow you to smoke weed in there, which is cool for the ppl who smoke it. We asked for the owner & the manager stated "he not here, I'm the only manager here" and then we spoke to the owner later in the night. Well look at this here that man been sitting at the table the whole time. The place is not big at all. I say 15 tables max. There is floor seating along the wall. I only say I don't recommend due to all the fees and extra charges.

Came here to finish off the night to relax, smoke some Hookah and have some tea. The atmosphere was…read moregreat and the staff was great. Gave us some good suggestions and enjoyed the evening. We will definitely be back. This bar/lounge is the best one we've been too around the Chicago area!!!

Unfortunately the owner when we went was extremely rude and didn't want to wait on us even though…read morewe were all very patient. My friend also had reviewed the place on here and the owner responded by attacking us with lies to try and hide the fact that our review was damning and to make us look like loud and obnoxious customers when we were all quiet and patient. I would suggest taking your business elsewhere.

This is one of the nicest smoking spaces I've seen in the state of Illinois…read more Came here to enjoy a cigar and watch the Fury vs Usyk fight (which they bought for the patrons.) The place isn't huge, but it's laid out extremely well, with enough seating for at least 50 people. And speaking of seating - black leather couches are spread throughout with ZERO wear and tear. No matter where you sit, you'll be able to clearly see a big screen TV if desired. So esthetically - Platinum is winning. The humidor is just like the lounge - not huge but it's laid out extremely well and they carry all the major brands. No kitchen or bar, but you can BYOB. Bathroom was in decent shape, and the service wasn't bad. In short - I would actually go out of my way to come here. It's a delightful place that checks every box if you're a fan of cigars or hookah.

Very knowledgeable about the products. Patient and kind. Definitely going back if I'm in the area.read more

This was the first stop on a cigar crawl I organized with a group of 10 friends. Of all the places…read morewe visited that day, Hollywood has the biggest cigar selection and the most amount of comfy leather seats. In addition the proprietor was very hospitable; they don't allow BYOB, but he was kind enough to offer my party soda/water instead (which was much appreciated.) If I'm that far south again, I would definitely return. Clean space, great service, great selection and good pricing

This is a great spot to hang out and relax w friends or even alone. After work or even on the…read moreweekends. They have great hookah flavors and a cigar lounge section with a humidor of many varieties of cigars to choose from.

The worst hookah place I ever been to took over a hour to get my hookah they had so many excuses…read morethen when it finally came out it was harsh then they didint really want to accommodate you even though it was on there in I really don't recommend this place don't ever come here

Service was great. Large selection of cigars. Wonderful value. Beautiful patio an oasis just off…read morethe highway.