I needed some small pieces of aluminium. They let me pick through the "scraps" and then cut the…read morepieces I needed. It's good to see a store that caters to someone who just needs small pieces.

If you want to buy metal here be sure you have lots of time to wait. It took me 40 minutes to pay…read morefor a small order. A single cashier took 30 minutes to process the guy in front of me. There were many employees in the office, but no one would help. When a second cashier finally decided to process my order, it took another 10 minutes as he struggled with the computer. By the time I left there was a long line up behind me.

Great lumbar and hardware shop. Tried 5 places for a galvanized gate handle with no luck. Should…read morehave started here. They had a half dozen to choose from. Great service and happy o provide info over the phone as they do not have stock listed on website.

I went by to ask for a quote for some lumber I required and I was shocked by the customer service…read moreor COMPLETE lack of. First Because I like dives and work area cafes I stopped by the cafe upstairs and it was good. Then I walk in as a nice young lady in the front desk says hello, I walk up to the counter and that's where it went all wrong. The first guy was giving me major attitude because I'm not sure about the project I'm carrying out and I asked a lot of questions. Then the phone rang and as he stuck his finger right in my face he asked the guy beside him to "take care of me". That guy was even worse. Bottom line if you're just a home owner carrying out a project or just not sure what you're doing DON'T WASTE YOUR TIME HERE!

Amazing quality customer service from Scott at Dunbar Lumbar Supply on Arbutus…read more Quality service and products at Dunbar Lumbar Supply. My Mom needed something for her wheelchair and now it is good as new. Thank you Scott and Dunbar Lumbar Supply, we will recomend you for future shopping.

My husband and I received the most attentive and friendly service from Shaf and Zane during our…read morerecent visit. We didn't realize the painting department was closed on the weekend but they took the time to walk us through everything that we needed, making excellent recommendations. It was a joy to be on the receiving end of such personable and knowledgable service! Thank you!

Alexander is prompt, very knowledgeable and experienced, and reasonably priced. He doesn't find…read moreways to upsell. He just did the job he was asked to do. You won't be disappointed. I wasn't.

Another alternative to Home Depot for granite kitchen tops and complete custom make jobs…read more Indeed, an asian style as per pic. Wouldn't exactly say the warmest of customer service, more monotone, perhaps due to language barrier lol. She did ensure that they can beat HD and provide free quotes. Small showroom with a handful of models, not earth shattering.

This place has a surprisingly good stock of welding equipment and MIG & TIG accessories. I've dealt…read morewith sales rep (Chuck) several times and he has been very helpful when discussing welding technique & equipment. I had them quote on supply of welding gasses and they have much better prices than the other 'national' welding stores in the Vancouver area - so I've switched my gas supplier from Praxair to Coast Welding.

The staff are so helpful, Trevor went the extra mile to help me find the right product and brought…read moreit into the store from another location that I couldn't go myself. The staff are super friendly and knowledgeable. Highly recommend them.

This is now my Hardware store of choice. Not only can you…read morespeak to someone immediately but many things are lower in price than Home Depot. They have MY business!

We went with Paragon as I figured if you went with a chain store they would buy from Paragon and…read morejack up their price so you pay more. Measurements were exact. Installation quick and easy. They followed covid protocol. Fantastic job from them. All done within a half day and this was back in October 2020. A few months later the stone developed a crack from an unseen flaw. Called them up and they sent someone out to inspect the flaw. Through job done. Nothing was dropped on it or anything. Just one of those things that happen as we all missed the flaw and want noticed until June 2021. New same stone was ordered and a date set up. They came at 8am and the old counter top was out in an hour. Our back splash is one of a kind and they didn't harm it at all. Excellent job done. New stone installed and all is done. They are a bit more expensive because they only use top of the material that you will not have a problem with. Service? Top notch. You can't ask for anything or anyone better. They have top notch staff, right from sales selection staff to installation. I cannot say anything bad about them. Use them. You will be greatly satisfied looking at your counter tips for years to come.

I had my second kitchen counters done . I loved the end result. Everybody I dealt with was awesome…read more. Very friendly and helpful. Timely responses and the installers were very nice . Thank you Paragon!