I have been coming to this PF Changs for over ten years and the food has been consistently good - however in the last several months it has been better - service is usually very nice. Keep it up read more

We dropped in for a late lunch / happy hour and the service was great we sat at bar which was very upscale and cozy. We had Hot and sour soup and tried the brand new sushi roll and the side drizzle sauce was very hot but the rolls were amazing. The happy hour 1/2 price appetizers are great but you only get #3 bbq ribs and #3 dumplings I feel it could be at least #4 for the price. Sorry we ate all the appetizers so fast we forgot to photograph. But they were good . read more

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P.F. Chang's has quickly become a new favorite for us -- perfect for families, date night, or to go. We ordered the chicken lettuce wraps and shrimp tempura rolls, and everything was flavorful and hit the spot. Easy, reliable, and always a win. Ordered online this time picked up and was on time and the staff was friendly and helpful making pick up with kids a breeze. read more

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Let me start by first saying this was my favorite restaurant. Two visits ago, both meals at lunch came out burnt, we left without eating for lack of time. The manager comped us $25 on our next visit, which we knew we were coming back. This week, it was Worse. Our waitress , had runners from the kitchen bring our food. Second worst experience with a waitress ever! She was rude, argumentative & loud. This was her attitude towards guest for asking for a plate. If we had ask for something every time she came to the table, it's the servers job to complete her job. Remember , we ask for a plate. Unbelievable. We packed up our $75 meal & left the restaurant. Unsure well try again. Bad. read more

Food was just ok for me. But the staff is friendly and attentive. Dining area is a little tight, seating is pretty close quarters. Overall a good spot, but not my fav spot read more

Most likely our final visit to P.F.Changs.. Dark and dingy atmosphere, service was awful. The food is still half cooked and not very good. BUT, the best part was, they were seating everyone in the bar area where we were placed by a table of twenty something girls(completely intoxicated)! Was kinda sad because they were all driving. Hope they made it home safe. read more

Terrible Kung Pao chicken. Old stale cold chicken, stale hard cold brown rice. Cook should be fired for sending this out. Never going back. Wait staff very nice however. Pass on PFC. read more

First, just for context I've gone to PF Chang's in the past (there was a location that was open in my hometown) and so I have had great dining experiences, but this was a terrible meal. Service was medicore, but really what was the issue was the food and management response. We were celebrating a family member's birthday. We ordered the 3 course meal---first off, the soup (both the egg drop soup and the hot and sour soup) were awful. Whomever made the soup in the kitchen or maybe it was just in general the recipe---both soups were just bad. The veggies on all the dishes--don't know how it's possible for a kitchen to not cook broccoli but it was under cooked. Actually, my mother-in-law joked that she would have to stick it in the microwave to heat it up. We also waited for 20 to 25 minutes for a birthday dessert. It was all in all not worth the money or the time--you would have got a better Chinese meal from any other Chinese restaurant in town. Unfortunately, we were stuck with the 300 dollar bill---we paid for terrible service and undercooked food. I would never go back to this location, particularly this one in Knoxville. read more

The food was great. The service was horrible. The music playing was more for their young staff. The high chairs for children are dirty with twisted buckles that you could barely adjust. The staff was constantly talking and googling with each other in the back. I could see it from my table. My glass was empty most of the time. The phone at the front was constantly ringing, which was getting on my nerves, but like I said great food terrible service. read more

Ordered via uber eats. Not only did they get my order wrong (sent white rice instead of fried), the food was not good, and they sent me the saddest portion of food... for a 20 dollar entree this is pretty pathetic by anyone's standards.... One of the worst experiences dining in or out in the Knoxville area I've had in years. read more

P.F. Chang's - Chang's Spicy Chicken - Chinese Near Me - Knoxville, Tennessee

Love the food but the prices are getting out of hand! Used to love to come here but we have started to find more affordable options.

The cuisine was delicious! It's just missing the SOUL. I ordered a simple staple of Asian cuisine. Fried rice. Yeah! It's delicious, just not something I'm calling home about. read more

Well started to order my usual lettuce wrap full order but decided on the special. put my order in with take out for the Mongolian beef with noodles. asked did I get something else with the special was told no and it would be 17.46 something close to that. got back to work looked again at the special and yes I was right I was supppose to get a starter item as well. feel like I got cheated on my meal. made it not so good He should know what the special consist of. I will know the next time wasn't happy about my meal read more

P.F. Chang's - This is what the special was suppose to be - Chinese Near Me - Knoxville, Tennessee

Burnt egg rolls and ribs were disgusting, and don't order the rice awful. I would suggest not eating here at pf Chang's, the are too careless in the kitchen and needs a new chef!! read more

We haven't been here in several years so decided to stop in today. The hostess was very friendly. The restaurant is very clean and the service was prompt . The food had plenty of flavor and also the portions are a decent size but not large. This is a good American Chinese food and will definitely try again when in town. read more

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Hubby & I went Black Friday shopping at West Town and decided to eat here because well, it's good food and we haven't had it since last time we ate. They had holiday specials and got few of our fav dishes. *see photos* Looking forward to coming back! read more

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This was our first visit ever to a P F Chang and we were really looking forward to it. The staff was all extremely pleasant and the service was great. Our server was certainly helpful and attentive. Unfortunately my review goes downhill from here. The atmosphere was so so: the music playing was definately geared towards the young staff, for sure not what I've ever heard played or what one would expect to hear at an upscale and quite pricey restaurant. The interior if the building certainly needs some attention . Nothing was well kept....the bathrooms were shabby, not overly clean and certainly in need of maintenance....chipped floor tiles, sink in need of resurfacing, woodwork and mirror frame in need of repair and painting. In the dining room almost all the chairs had ?fabric interfacing hanging down from the underside of the seats. The food was mediocre at best although it was served hot. Several of the "staple" dishes at other Chinese restaurants were no where to be found on the menu. A sweet dish ordered was way too sweet, the dish I ordered was totally overcooked.....soggy vegetables and shriveled beef and so much ginger that it over powered the whole dish. All items were overly salty. I guess it's possible we just ordered the wrong things. I'm hoping this was just a bad day for this particular restaurant but I truly doubt we will be back. Very disappointing.. read more

Great drinks and everything is very good. They have always given us very good service And the food is consistently very good. read more

Very good service, good food! We had Max as a server. Food was 4 Stars- MAX was 5 Stars!! Max was attentive and cordial. We appreciate the kindness and generosity from this well experienced server. He made sure my husband and I were taken care of and had plenty of refills on drinks and whatnot. I had a headache that night, and he still made it enjoyable with his Service and Hospitality. Our little guy colored on his menu, and after a couple of minutes we were ready to order. They didn't have a direct "General Tsos" option so the Changs Spicy chicken Tastes most like it. The orange chicken was fresh and robust with flavor. However I personally didn't favor it. We also ordered The Crab Rangoon's, they weren't that great compared to some I've had in the past... it was light on the flavor and cold in some spots. My husband said it tasted like a trace of cleaning supplies and I had to agree. It was edible though. LOL. We ordered Chicken fried Rice for the little guy and we were all happy as a dog laying in the sun. The place was SO peaceful because we went late at night. And they were actually about to do some improvements as we were leaving.... Max was on top of things like white on rice. Very impressed!! We had decided to not get any dessert, but then after seeing the pictures we QUICKLY changed our Minds. We agreed on the Great Wall of Chocolate!! WOW!! What a Piece of Cake!! The food taste clean and authentic. We LOVE clean food!! This Cake was delicious and HUMONGOUS!! $130 later we left stuffed and full of delicious food, and Great Vibes thanks to Max!! We enjoyed ourselves and we look forward to coming again one day!! My Recommendations: -Changs Spicy Chicken in replace of General Tsos -Fried Rice Upgrade - Great Wall of chocolate! -Max was Stupendous!! Thank you Again Max! Pros: -Clean food! -Plenty of Parking -Great Atmosphere -Kids Menu and Kid Friendly -Open Late Cons: -Upgrades for Rice -Crab Wontons weren't that's great. They were okay but not Fantastic. -A little Pricey if you're not ready( lol if you know what I mean!) Thank you So Much!! -Karenza and Kevin Kanevski read more

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We have been to this location many years ago and it was still clean inside and the atmosphere was casual. We had a table for 4 and it took quite sometime to get a server to come over especially at a 1pm timeframe. We all ordered and the food came out just warm, I wasn't going to complain because I was hungry! Other than that I'd say it's an ok place for food. read more

We stopped in for lunch on a Thursday. We were greeted as soon as we entered, seated and our server was promptly there. I had a cup of hot & sour soup to start and it was delicious. So much flavor. I had the lunch portion of kung pao chicken with fried rice. It was tasty and a large serving for a lunch size. My wife had chicken lettuce wraps and a California roll. Both were really good and she had leftover lettuce wraps. She also had a super yummy a Rising Dragon drink - like a pomegranate margarita. Everything was great but a little pricey for lunch. read more

P.F. Chang's - Hot & Sour Soup. I added the wontons - Chinese Near Me - Knoxville, Tennessee

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Great food and amazing service from Celica. Btw great birthday spot. The food is always great here.

It's been over a decade since I've been in a P.F. Chang's. I remember it being delicious. It was a bit of a letdown. The service was pretty good. I sat at the bar. Ordered a new specialty drink. A luxe punch. It was decent, not my favorite. I ordered fried green beans, and Mongolian beef. The green beans were ok, but extremely salty. I then ordered a Asian pear mojito. The mojito was the highlight of the whole meal. Simply delicious. The Mongolian beef was very salty as well. Luckily the white rice tamed the flavor a little. This place is a hard pass for me. read more

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It's just not what it used to be. Been coming here for years and was always top knotch prior to Covid. Since that time the food quality has dropped overall. Recently has the "Crispy Honey Chicken". Which came out soft and gooey. Lathered in the honey but mother crispy at all. Pretty sure the same the last three visits so this is not off the table for me ordering again. Just no consistency in what your get. Mongolian Beef is pretty good one visit then over cooked the next. I still love this place but they need to get it together. Would hate to take them off the rotation. read more

David and Holly did a fantastic job taking care of all our needs this pass sunday. They made our little celebration perfect. The food was absolutely amazing. Every thing came out hot, fresh and speedy. The drinks were perfect. Great place to try new drinks. The staff, bar tender,and management are on top of everything. Well trained. We will be returning very soon. Thanks guys for the perfect afternoon. read more

My mother and I each had the express lunch teriyaki chicken with fried rice. I had the spring roll for my side, and she had egg drop soup which was heated so hot she had to put ice cubes in it to be able to eat it. The food was edible but did not taste right as it had an acid taste maybe from the pineapple. My spring roll was soggy on the outside and slimy on the inside. I couldn't finish it. There were only 4 tables in the entire restaurant at 12:00 noon and I still had to go to the bar to get a tea refill. I used to love this place but was extremely disappointed in this visit. read more

Absolutely insulting! I have always loved PF Chang's food so I visited the Knoxville facility. I have a terminally ill husband and thought I would buy him a Special lunch. So, the Mongolian beef was chewy with a lot of rice. The side salad was a joke. If you want to pay $3.50 for 1 cup of cheap supermarket salad, order from them. This, was so appalling for a restaurant of this quality. I will not return. read more

P.F. Chang's - Chinese Near Me - Knoxville, Tennessee

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I'd never been to a PF Chang's before, and so I went to cross this one off the list. The atmosphere inside was very nice; it looked like a classy restaurant, had nice music, and a great set up. The restaurant was fairly empty, only 5 other tables in the whole establishment, but barely any staff. We were seated after waiting around for a few minutes. Our waitress was very nice and got our drinks quickly. We had the Lettuce Wraps, which we're kinda messy, but super delicious! My friend ordered the Kung Pao Chicken and rice. I had the Tempura Shrimp Roll. My friend loved his meal, but was kinda disappointed they piled it high with red pepper pods, which smelt like burnt nail polish. My rolls were delicious, but usually when ordering Tempura Rolls, they'll come out very hot from being recently fried, or cold, from being stored. Mine were room temp, and it was a bit of putting, but otherwise, I loved it. The waitress got us refills and checked up on us a few times. Overall, with the food and drinks, our bill was roughly $55.00. read more

P.F. Chang's - Kung Pao Chicken Bowl - Chinese Near Me - Knoxville, Tennessee

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We were their for the first time and loved the food and the service. Our waitress was Taylor and she was very attentive and took the time to share the Gluten free menu with me. She had the greatest smile and personality. Thanks Taylor for making our experience at PF Changs a great one. read more

The manager actually contacted me and has offered us a meal for two on the house to make things right. We'll be going back to give it another try! Here's to hoping for a 5 star!!! read more

P.F. Chang's - Our decision to never come back here was validated by our fortunes. Lol! - Chinese Near Me - Knoxville, Tennessee

The only reason for two stars is the service was excellent, atmosphere is also very good. The food was yuk, I had the lunch with pork egg roll, Mongolian beef and fried rice, I literally couldn't eat it, the eggroll was old tasting, like it had been frozen and reheated from left overs and the beef (what there was of it) was blah... fried rice was not very good but it was edible. I wouldn't come back. read more

This is a great Chinese chain restaurant. All your favorites are included with plenty of gluten free options available. (This is big as it can be harder to avoid at a lot of Asian restaurants) My go to order here is always the lettuce wraps. Absolutely delicious and makes great leftovers. My favorite part about dining here are the drinks though. So often drinks are too sugary and out of balance. Not here. Perfect balance and flavor. I got the rising dragon which comes covered with a lid to keep the smoky aromatics in place until it gets to you and is unveiled in a showy, delicious way. read more

P.F. Chang's - Chinese Near Me - Knoxville, Tennessee

Absolutely love ALL of their food!! We went on Mother's day and had amazing service, and we enjoyed the decor/lighting/etc as always!! We started with the delicious, Chang's Chicken Lettuce Wraps($13.50), Hot and Sour soup($11 large bowl), and Wonton soup ($11 large bowl)! The wraps are a must if you've never had them! The five of us shared the Shrimp with Lobster Sauce($19), Singapore Street Noodles ($16.50), and my youngest had the Lo Mein kids meal that came with rice and a side($5.50)! This was all the perfect amount for us. We ended by sharing the Red Velvet Cheesecake as a special treat ($10.50)! It was seriously the best cake and icing I've ever had(& I'm not a huge red velvet fan)...and the cheesecake was really good, too! Chang's Spicy Chicken and Honey Chicken are two great options as well!! Make sure you make a reservation!! read more

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Overpriced P.F. Chang's Happy garden is better Try it you will be pleased They deliver fast read more

Ordered takeout. Never order from here. But my son wanted sesame chicken. And thought this would be special. $110. Noticed when I got home Pad Thai is missing. Son won't eat the sesame chicken as it is just not good. Kung pow is soggy and relatively dry, edible though. Mongolian beef is fair. Very small portions. I guess I should have not ordered the bowl...but when compared calories to the entree, they were very similar. So figured would be an alright amount. Just. Disappointed. And pretty sure they can't refund because I paid through yelp. read more

P.F. Chang's - Sesame chicken - Chinese Near Me - Knoxville, Tennessee

Our server, Cheyenne, was super helpful. Great food! I'm an old fashioned snob and this is the best for any chain restaurant.

The food is good but expensive. The portions have gotten smaller. The service is good but they have a canned script.

We like PF Chang's and have gone for years. Sadly I think their portions have gotten much smaller and their prices much higher.

We have been coming here for over 15 years. Always loved it, almost a family tradition (we live in Maryville). This place has steadily declined in food quality and ambiance. Staff is always friendly and provides good service. We keep giving it a chance even after we were served lettuce wraps with a dead fly on it. (They didn't charge us for that whole meal). Place is in serious need of deep cleaning, everything is sticky in there, tables, floor, chairs... Menu has changed over the years, but definitely for the worse. Hardly any vegetarian options, noodles are swimming in fat. read more

Pricey lunch and just OK food. We ordered 3 dishes. The big bowl of hot and sour soup was very good and the best dish of the 3. The flavor was very good, and there was plenty of tofu but very few mushrooms. The vegetarian lettuce wraps was just so so. The lettuce was dripping with water, which was not appetizing. The actual mixture looked to be about half the portion size displayed on their website. The flavors were OK but nothing special. The kitchen over did it when it came to portion control on this dish. The final dish shrimp low mein had that smokey low mein flavor and the chewy noodles. The dish was anorexic when it came to vegetables. Maybe the vegetables called in sick that day? The shrimp were also kind of on the smaller, less expensive side. There also seemed to be a shortage of sauce when it came to the two dishes we ordered. PF Changs is a nice restaurant but very overpriced for what you actually get. The whole post pandemic restaurants charging significantly more for less food can get annoying. read more