Contacted Edgar to move my car (that was unsafe to drive) to the local dealership for repairs…read more He estimated an hour to get to me, but was actually at my house in around 45 minutes, which I appreciated. Very friendly and cordial- I knew immediately he was a pro at towing and not just a guy doing it on the sly for some extra scratch. Loaded my car onto his trailer and was off within 10 minutes. Edgar dropped it off at the dealership without me having to be there, which I thought was a nice touch. Great service and his prices are unmatched by anyone else in town- I'd recommend this business without hesitation.

Awesome service, Edgar was super friendly and hard working willing to help me in any situation!read more

Kevin was awesome He was quick and professional…read more Went in for a nail on one of my tires and he went on and beyond checked all my tires and found two more nail Take you Kevin

I used to really like this business . My previous experiences were great and I was very happy . But…read morenot today . I made appointment to take my company car there which they have serviced before so as soon as I was there and handed over my wheel info to him he almost got upset and said you just can't walk in here and hand it over to me this takes alot of time to submit and get approved . Do it or tell your company not to accept it . Then their coffee machine was not working I mentioned that to the same guy he worked on it probably fixed it but never told me as a normal courtesy that it is fixed and enjoy the coffee . Two stars are for the guy who checked me out . Not going there again . May be he was having a rough day , I get it but please be courteous to your customer specially who has brought his personal and company vehicle to you many times in the past and you saw it . Any way I am not going there for sure I felt insulted to be honest .

I have to write this review…read more Normally I only want to talk about food and share what I think are great places for the traveling working man. God forbid you need a towing service while in Bakersfield call these guys. My daughter's car had a power steering failure and needed to be towed. In 31 minutes German was there meeting my wife and had the car on the truck in 10 mins on a busy street. I met him at the auto shop after hours and German stayed there helping to ensure we had placed the car in the best position for the shop to deal with in the morning. German was as authentic and professional as they come and I genuinely appreciate the follow through. Having car issues can be stressful enough so folks like German make the situation palatable. I highly recommend these guys and hope they have a few more like German on their staff.

We called a handful of tow companies to help us with our motorhome and we were rejected because of…read morethe rain. Empire was the only one who would come out and they towed us, in the pouring rain, in the evening. They were a life saver as we were stranded off the freeway. We highly recommend Empire!

Had some more work done on my Tacoma today, "routine" service that turned out well. Just a basic…read moreoil change, tire rotation, rebalance tires and alignment. Dropped it off at 8:00 and picked it up around 2:00. I had detailed my engine bay a few weeks ago, the tech did a great job and my engine bay is still very clean. They can do about any type of work on your truck.

Although mechanically adept, I was unable to diagnose the partial engage of the 4X4 actuator. I…read morecalled Direct OffRoad, hoping to reach somebody with a knowledge base that could offer some relief. After talking to Cody, I knew I found the right source. My concerns were laid out quickly with mindful listening, without the "just bring it in" narrative. It's rare that confidence can be established in just a phone call.

I am writing to express my dissatisfaction regarding my recent visit to your store. Upon departure,…read moreI discovered that the incorrect tire size was installed; although the staff claimed it matched my previous set, those tires were specifically selected years ago. Furthermore, I was informed that the original size is no longer manufactured, which contradicts the information I previously received. This experience has been highly unsatisfactory.

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I just went to Big Brand Tires on 21st Street. Got some great tires for a good price. Staff was…read morevery helpful and accommodating. I've been using them for years and they've always been good even with personnel changes that occurred.

A huge Kudos to Erick-I can't thank him enough! My day…read morestarted with my low tire pressure light on as I left my house early morning, to take my 83 yr old Dad that has aphasia-a brain condition that hinders his ability to speak, in his old age he has become extremely impatient and often causes a scene! Originally Erick told us that it would take approximately two hours to get a flat tire fixed, but when I explained this to him, he told me he would try his hardest to get me in and out in one hour, and he held good to his word, I am extremely appreciative of that! That was the start of my day as the day continued, I took my dad to the grocery store and as it turned out, he had lost his debit card and the day just kept getting worse, it just was not my day. So Erick, Bless his heart, was a light to my day and I'm thankful !

My driver drove up one our big rig units and was in and out in no time. They processed the bill on…read moremy national account. Thanks, guys we appreciate your service.

Very disappointed. We were traveling east through the Mohave Desert. Saw a young man walking on the…read moreside of the road. Although, we do not normally stop, it is 100 degrees and just could not leave anyone in that heat. It turned out that he had a blown tire. We took him back to his car and called AAA. Unfortunately that did not pan out, and his uncle was able Parkhouse tire told us they do not accept cash or credit after hours or weekends. They only accept company cards. What the heck?

HUGEEE shoutout to Wade, our savior…read more If you're stuck on the side of the highway and reading this, call Lebec! Also, check your tire for a nail. If the nail is positioned on the flat/bottom side of the tire (and NOT the side), then you can get it patched instead of looking for a replacement, this will open up your options for service. We were stuck on the side of the 5 with a flat on Thursday a couple hours before sundown. AAA is useless (they don't bring tires, do tire changes, patches, only tow your car where you tell them), and all the tire repair places around the "area" (which was the middle of nowhere) were closed either due to their business hours or covid, except for Lebec Road Service! We were desperate to get home to NorCal for an important family event the following day and needed immediate roadside service. Everywhere we called from Santa Clarita to Bakersfield, nobody carried a tire in the same size as our Tesla Model 3. Lebec Road Service had a used Tesla Model 3 tire THANKFULLY!! they were fast to answer calls, had great communication, and checked their tire stock fairly quickly. They had dispatched their repairman out to save us. It was 1 hour of anxious waiting in the car between our call to Lebec til Wade pulled up in a giant truck behind us, but definitely WORTH THE WAIT. After some inspection, Wade thought patching up our current tire was better for us than replacing it. He did the work on the side of the highway in the dark, it took 1 hour. Wade is very knowledgeable and has lots of experience, it also gave us a sense of comfort that he himself had a Model 3, so he knew exactly how the car worked. Thanks again Wade for all your help!!

Lebec Road Service saved us this evening. We drove a GMC Yukon Denali on I-5 and pulled off into…read moreLebec to fuel our vehicle. After fueling up, we attempted to put the vehicle in drive. However, the column moved loosely, and the car would not go into gear. Upon my description over the phone, Lebec knew exactly what was wrong, and said he would be right there approx (30-45mins faster, and cheaper then tow). I had called some other mechanics who said they were too busy, didn't want to go, or told me they would help me in the morning. Lebec roadside managed to patch us up well enough to get us back to work on the road. We will see another mechanic for the needed part in the morning as He told us to. The Lebec Road service mechanic was professional, honest, and knowledgeable, all the things you want in a mobile mechanic. Thank you Lebec Roadside!

I needed a tow for my 1949 Jeepster I'm a AAA plus member,…read moreand have been for 27 years, I haven't needed a tow in over a decade I made the call and was connected to a pleasant AAA representative.I provided her the information she requested and we were done, it may have taken 5 minutes. Lewis towing was going to be the company picking up my 1949 Willis Jeepster from my home. I was provided a time our driver would be there, Lionel was friendly, right on time and a true professional. Lionel loaded my Jeepster right from my driveway. We made it to our destination without a hitch, he backed his big rig up into a narrow spot and unloaded my 74 yr old toy with no problem. If I ever require a tow in the future I won't hesitate , I'm calling Lewis Towing with Lionel as my driver You won't be disappointed Leonard Welte

AAA uses this company for car battery problems. They sold me a defective battery that went bad…read moreafter a few months. The battery was not holding a full charge and was slow to crank. Had the battery tested at O'Reilly and AutoZone, and it failed. Had this company come out twice, but refused to test the battery before first connecting to a battery booster. Per this company, the battery is good, but they refused to test it without first boosting it. If, after being informed, the battery is failing and boosting fixes the problem temporarily, this company should have a better process for testing a defective battery they recently sold, rather than ignoring the original concern. Very disappointed, disappointed with AAA for using this subpar company.

I called Gene's 24 hour roadside service for my GMC Sierra that broke down just off the 5 and taft…read more He was very knowledgeable and professional. He responded quickly and had me back on the road in less than an hour after his arrival. He made sure to honor his quote and the price was very reasonable. I highly recommend his services!!

To be honest Gene did not tow my car but he put me in touch with various other providers in order…read moreto help my daughter whose tire blew out on I5. The service of the roadside assistance from her insurance company was essentially non-existant and cost over two hours of delay while she sat on the side of the road in 100 degree heat. Gene put us in touch with a towing company and a tire shop, all open on a holiday. And despite the fact that he didn't make a dime off any of this he called me later that night just to make sure my daughter got help and was home safe. I may never have occasion to use Gene's service but if you do, don't hesitate. Thank you Gene, you were a life saver!